Bensons For Beds - Folkestone411 Avis 

Delivery guys polite, friendly and efficient. Thank you

Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress

The gentleman that helped me choose my mattress was very helpful. He showed me beds in different price ranges and let me try them. In the end I found a mattress that I liked.

The service was very good with Marshall very helpful and knowledgeable .

The guys who delivered bed were excellent. Getting it upstairs looked like a challenge but not to them . Polite ,courteous and friendly.

Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide. We had plenty of time to make the right decision.

Excellent experience at the Folkestone store, Marshall was very helpful and knowledgeable as we wanted a new mattress and bed took the time to ensure we got exactly what we wanted.

I purchased my daughter’s bed from the store in Folkestone.
Star was very helpful with helping us complete our purchase and explained all options available to us.
She booked in our delivery date and confirmed everything we needed to know.

I had clear correspondence throughout the weeks waiting for our delivery.

On delivery day James and Kay were exceptional.
Unfortunately getting caught up in the M20 closure, they kept in contact with updated time of arrival.
On arrival they were professional, quick and courteous.

Thank you for making our purchase through to delivery and assemble a great experience.

Excellent knowledge and experience helping us to choose the best mattress for us. Very patient too. Then less than two weeks for delivery with punctual and careful delivery and removal of old mattress, which I believe goes to the Heart Foundation for resale for their charity.

Very helpful and informative member of staff. delivery went to plan - no issues

Found exactly what I wanted and staff gave me no pressure

Knowledgeable and amenable staff. Good, competitive deals. good location. Easy parking.

Guys in store are more than helpful and very friendly. I felt I was made to understand everything completely, I would definitely visit this store for future needs

Paul arranged everything for us to collect our new bed. He showed great customer service and we will definitely return when we need new beds. Explained the extra care package and ensured we had a good deal.

I wandered in to have a look at small double beds. Whilst looking Paul asked me if I needed any advice/help, I asked him about Sealy and he showed me where they were. He even went to find a roll of paper for the mattress for me to try. He was so knowledgeable and helpful I eventually chose a Sealy mattress, divan base and lovely headboard. He worked out a competitive price and talked through different payment options.
After several weeks of searching online and visiting other stores, I decided to make the purchase.
Throughout the visit I felt at ease and comfortable with no pressure to make a decision. It all came together and thanks to Paul felt effortless.

We were served by Marshall who was extremely helpful and professional. We were invited to try out the matress sleep Pro system to see which type of matress would be best for us. We were shown around and there was no pressure at all to make a decision. We were given a great discount by the manager who actually sold us our last bed 10:years ago! The store was clean and lots of choice for all budgets. Highly recommend this store for friendly service.

Excellent customer service at Bensons Beds in Folkestone by Sam. Now Awaiting my new bed that she helped me choose.

Flawless service, from the salesman in the Folkestone shop to the delivery guys

The whole process of buying a new BED was a pleasure, Samantha (Folkestone Branch) helped me to choose the Double bed with 2 drawers that I needed for my spare room. Informative and professional, with a smile.
Likewise with the 2 delivery men, helpful and polite and their timing was good.