Neil in the Great Western Road in Glasgow store really went above and beyond for us. Thank you for all the help even when you were at the end of your shift. Ended up buying the bed frame and mattress... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5 Great Western Retail Park, G15 6RX Glasgow, Glasgow, GB
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They gave helpful advice around mattress selection and seemed knowledgeable. There is a delivery fee of £49 which they advertise as optional but even if you were to pick up the mattress yourself,... Voir plus
L'entreprise a répondu
Lovely staff in store. Lesley super helpful and knowledgeable, also the store manager! Was looking for a particular type of bed and she was able to advise on and supply the perfect one.
L'entreprise a répondu
In August, we spent ages in this shop chosing beds for my 92 and 88yr old parents. The sales assistant was super helpful and not pushy. Beds delivered a few weeks later, as planned. Unfort... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Glasgow Great Western660
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, Royaume-Uni
- 1419447536
4,9
Excellent
287 avis
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Great service plenty choices
Great service full of information from the sales man and trying mattresses around the store. We’ve bought one with the discount worked out a great price highly recommended. Store great western retail park Bensons for beds
25 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Glasgow Great Western660
We're happy to hear that you received great service and helpful information while trying out mattresses at our store. We're glad you found a mattress at a great price and appreciate your recommendation!
Thanks again for your support – we truly appreciate it!
Megan at Customer Care
Réponse de Bensons For Beds - Glasgow Great Western660
Thank you for your feedback! We’re glad Kevin provided excellent service.
Best Wishes,
Megan
Bensons for Beds Customer Care
Kevin and Neil very very helpful
Kevin and Neil very very helpful, Im moving house and was worried about which size of bed to buy, I chose one then went back a few days later changing my mind and bought the small double bed, both men were really patient and understanding I cannot praise them enough.
Hope they get a bonus once you’ve read this!
Mrs Joyce Smillie
3 octobre 2025
Réponse de Bensons For Beds - Glasgow Great Western660
Thank you so much for your kind words! We’re thrilled to hear that Kevin and Neil were so helpful, patient, and understanding throughout your visit. It’s great to know they helped make your decision easier during such a busy time.
We’ll be sure to pass on your praise to both of them — feedback like this really does mean a lot (and we agree, they deserve that bonus!).
Wishing you all the best with your move and your new bed!
Best Wishes,
Megan at Customer Care
Excellent.
Well informed and helpful shop staff, without being too pushy; good communication re delivery; delivery on time; delivery guys went above and beyond to get the mattress where we wanted it. Thanks to all.
4 octobre 2025
Réponse de Bensons For Beds - Glasgow Great Western660
Thank you for your kind words! We're delighted to hear our staff provided helpful, pressure-free service and that the delivery team went above and beyond. We appreciate you.
Take care,
Megan at Customer Care
Staff friendly and helpful delivery…
Staff friendly and helpful delivery service and information very efficient and easy to use Delivery staff friendly and helpful. Very happy with process from order to delivery.
19 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Glasgow Great Western660
Thanks a lot! It’s wonderful to know our team and delivery service made your experience easy and pleasant from start to finish. We appreciate your kind feedback!
Take care,
Megan at Customer Care💜
Low quality slumberland divan base
Slumberland single divan bed on legs poorly constructed with low quality materials.
21 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Glasgow Great Western660
We regret to hear that the bed's construction and materials were unsatisfactory, Marion. We understand the importance of addressing this issue and would like to offer support in resolving it. Please get in touch with us through the following link so that we can assist you further: https://www.bensonsforbeds.co.uk/contact-us/
Thank you,
Lauryn at Customer Care.
Fabulous service from the staff member…
Fabulous service from the staff member in store who helped us and was very knowledgeable.
Communication from store afterwards was excellent and delivery was spot on with 2 very helpful delivery men.
28 août 2025
Avis spontané
Réponse de Bensons For Beds - Glasgow Great Western660
We appreciate you sharing your positive experience! We're happy to hear that our team member was knowledgeable and helpful. We're also glad the communication and delivery were excellent.
Take care, Megan at Customer Care
Réponse de Bensons For Beds - Glasgow Great Western660
We appreciate you taking the time to share your experience! We are happy to hear that you found our service excellent, friendly, and informative. Take care, Megan at Customer care
Great experience
Just want say it was a great experience Neil the salesman was very helpful and informative and mattress selection machine was very helpful Neil was very patient and not pushy allowed us time to think and look at all our options even left shop for coffee to way them up . Then back to shop where Neil helped us again though purchase and finance options inc 40 night trial and warrenty all in all great shop great product and great service thanks just waiting 2 week for delivery thanks Neil.
27 août 2025
Réponse de Bensons For Beds - Glasgow Great Western660
We're glad you found our salesperson helpful and informative, and that the mattress selection machine aided your decision. We appreciate that our team's patience and the available options contributed to a great experience. We hope you enjoy your new product, Megan at Customer care
High quality new mattress.
Neil wash helpful and straightforward. Didn’t try to sell us anything other than the mattress we wanted and sundries related to it. Explained interest free credit but also cooling off period and our right to cancel. We were aware a high quality mattress would cost more but didn’t feel he tried to exaggerate that.
12 août 2025
Réponse de Bensons For Beds - Glasgow Great Western660
We're glad you enjoyed your experience Gordon. It's great to hear that the information about the mattress, related items, and payment options was helpful and clear. Thank you for your positive feedback, Megan at Customer Care
Staff very welcoming
Staff very welcoming, explained everything, pointed out best value for money
9 août 2025
Réponse de Bensons For Beds - Glasgow Great Western660
We appreciate your feedback! We are happy to hear that our staff was welcoming and provided helpful explanations about the best value options. Take care,
Megan at Customer Care
Great sales experience
Bought a lovely new bed today from the Great Western Road store in Glasgow. Fantastic range, and quality.
The buying experience from Umran was first-rate. Not at all pushy, explained the product range fully.
Got a great deal, including free mattress care package and made use of their insurance, which for £40 for five years is a no-brainer.
Thank you to Umran, it was the fourth bed shop we'd been to but would highly recommend them.
9 août 2025
Avis spontané
Réponse de Bensons For Beds - Glasgow Great Western660
Thank you for choosing to shop at our Great Western Road store in Glasgow! We're thrilled to hear that Umran provided you with a first-rate buying experience and helped you find the perfect bed from our fantastic range. We appreciate your recommendation and are happy you were able to take advantage of our special deals and insurance options. Sleep well on your new bed, Megan at Customer Care
100 % happy.
I am very very happy with the whole experience of buying a new mattress from Bensons for beds. All my questions were answered in store and the delivery and recycle of my old mattress could not have been any smoother. I wish all companies and shops could be as helpful as Bensons for beds. Thank you for making my life feel 100% more comfortable.
23 juillet 2025
Réponse de Bensons For Beds - Glasgow Great Western660
Thank you for choosing Bensons for Beds for your mattress purchase! We are thrilled to hear about your positive experience and we strive to provide the best service to make our customers' lives more comfortable. Thank you for the wonderful review, Megan at Customer Care
Your salesman was helpfull in helping…
Your salesman was helpfull in helping us choose the right mattress with the right firmness and was easy to talk to
23 juillet 2025
Réponse de Bensons For Beds - Glasgow Great Western660
Thank you for your review! We're thrilled to hear that our salesman was able to guide you through the process and find the perfect mattress for you. Our team always aims to make our customers feel comfortable and well-informed. Sweet dreams on your new mattress! Megan at Customer Care🛏️
I bought a Sealy firm bed from Bensons…
I bought a Sealy firm bed from Bensons in 2017. I bought the new version of the same model last month. The constant communication and updates was extraordinary; I certainly didn't expect that level of professionalism! The delivery guys continued the same real time contact and the bed arrived exactly within the time frame they gave me. The bed is firm and exactly what I had hoped for. In addition, they have improved this model significantly and I'm already sleeping better,deeper and longer. I verified this on my smart watch and observed an incremental increase in sleep quality over the last month. It's still " bedding" in but I expect it to improve over the next few months before I turn it. Benson's don't do plumbing or electrical but perhaps Tradesmen in those professions could learn from their business model. I think we would all sleep better if they did! Highly recommend Bensons and in particular the Sealy range
3 juin 2025
Avis spontané
Réponse de Bensons For Beds - Glasgow Great Western660
Thank you for choosing Bensons and the Sealy firm bed. We are thrilled to hear that our constant communication, professionalism, and improved model have led to better sleep for you. We appreciate your recommendation and look forward to continue providing top-notch service. Sweet dreams, Megan at Customer Care
Réponse de Bensons For Beds - Glasgow Great Western660
Thank you so much for your kind words! Our team strives to provide exceptional service with a polite and helpful attitude. We appreciate your feedback and look forward to seeing you again soon, Megan at Customer Care
Benson's for Beds at Great Western Retail Park Glasgowwas so attentive and…
The chap Kevin was so attentive and knowledgeable in his approach. He asked what we were after, and explained every different aspect of the various mattresses that were available and the pros & cons with each
20 juin 2025
Réponse de Bensons For Beds - Glasgow Great Western660
Thank you so much for your kind words! We are so glad to hear that Kevin provided attentive and knowledgeable service during your visit. Our team takes pride in helping customers find the perfect mattress by explaining all the options and their benefits. We appreciate your feedback and look forward to seeing you again in the future, Megan at Customer Care
Réponse de Bensons For Beds - Glasgow Great Western660
Thank you for your kind review! Our team strives to provide exceptional service by being helpful, knowledgeable, friendly, and professional. We are thrilled to hear we have met your expectations. We look forward to seeing you again in the future,
Megan at Customer Care
Réponse de Bensons For Beds - Glasgow Great Western660
Thank you for your 5 star review. We appreciate your feedback and hope to see you again in the future. Megan at Customer Care
Réponse de Bensons For Beds - Glasgow Great Western660
We're happy to hear that you are enjoying the sofa. We appreciate you mentioning our helpful team! Take care, Megan at Customer care
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