No pressure from staff when choosing bed, when required staff very informative. Notification of delivery of bed 30 min as specified in email sent. Delivery of bed was early as it was meant to be d... Voir plus
L'entreprise a répondu
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
No pressure from staff when choosing bed, when required staff very informative. Notification of delivery of bed 30 min as specified in email sent. Delivery of bed was early as it was meant to be d... Voir plus
L'entreprise a répondu
Great experience from going to the store and picking our bed. Sales person was very attentive throughout and very helpful with choosing the right bed and mattress. The delivery guys that put togethe... Voir plus
L'entreprise a répondu
The sales assistant was well informed, helpful and gave advice. She assessed our size and ‘weight’, suggested several types of mattress and explained their different properties and strengths. We the... Voir plus
L'entreprise a répondu
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... Voir plus
Écrit par l'entreprise
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bought my new bed in store. Staff member was so friendly, informative and very helpful in explaining things to me. Excellent customer service. Could not have asked for a more easy process with no issues at all. Would definitely recommend to others.
Listened to what I needed and respected my budget. Professional and welcoming.
I was greeted as soon as I came in the door and made eye contact with the staff on duty that day
I have purchased beds from here in the past . Staff are friendly efficient and very helpful
Love lady in store was so helpful,could not fault her.
Shop ambience and layout, friendly, helpful staff that showed empathy to my wife and I. Took a lot of time and patience to show / demonstrate the different models of mattress, beds and headboards. BIG Al was so helpful encouraging us to ask questions and lay on the beds / mattresses. He also explained in detail the financing options. I am a 72 year old army veteran with PTSD and BIG Al was amazing
Shopped here several times in the last few years. Excellent helpful, knowledgeable and friendly staff.
The lady was fantastic done everything fur us thanx once again
Very helpful and knowledgeable manager who made the experience as easy as possible.
Alan in the Hamilton Store was extremely friendly knowledgeable about the products and did not harass us in any way.
Really helpful and pleasant staff (Cameron) could not do enough to make sure I got what I was looking for. Great customer care. No sales pitch. Listened too me then made suggestions.
Excellent sales person. Cameron from the Hamilton store was extremely helpful and knowledgable from the start. I have a disability and he put me at ease right away. Very relaxed atmosphere in-store and I was impressed with the choice of mattresses suitable for me and by this sales person! I knew I had the right one when I lay on it and it felt amazing enough for me to say wow! The whole experience for me from start to finish had the ‘Wow factor’ and I can really recommend buying your next bed/mattress from Bensons Beds.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.