The choosing of a new mattress with Bensons for Beds was very straightforward from selection to delivery. We had a good selection to try out with the support of a lovely lady who was there to answer q... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6a, The Queensgate Centre, CM20 2DH Harlow, Essex, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I found three mattresses that I liked. I tried them all for a long time and eventually made up my mind. The gentleman that was in the showroom pretty much left me to it until I asked his advice. He t... Voir plus
L'entreprise a répondu
Holly & her team at Harlow are fantastic. We made a bad decision....didnt listen to their advice....following day we realised the team were right....called them up...they made all the necessary adju... Voir plus
L'entreprise a répondu
I was shown politeness and understanding in Bensons store when an assistant named Holly introduced herself to me and offered help. I was shown beds in my price range and chose my bed that is suitable... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Harlow672
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, Royaume-Uni
- 1279432259
4,8
Excellent
356 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bensons For Beds - Harlow672
Sue Essex ,
We appreciate your positive feedback! 😊 We are so pleased to hear you received excellent service in store and that delivery was on time.
Team Bensons - Jessica
I was impressed with the salesman
I was impressed with the salesman, good sales man I felt welcomed and they made me free to look around. Explained all I wanted to know about beds
The delivery service was excellent as well
10 avril 2026
Réponse de Bensons For Beds - Harlow672
Ms Chaweresa,
We're happy to hear that you felt welcomed and free to explore our beds, and that our sales team provided helpful explanations. We appreciate you acknowledging the excellent delivery service!
Team Bensons - Jessica
First-class service
First-class service from start to finish. The staff were friendly, knowledgeable, and genuinely helpful in finding the right option. Great quality products as well—highly recommended.
7 avril 2026
Avis spontané
Réponse de Bensons For Beds - Harlow672
Thank you for such a fantastic review! 😊 We’re delighted to hear you received first‑class service and felt well supported by our friendly, knowledgeable team. Your recommendation means a lot to us,
Megan | Customer Care Specialist💜
We saw Ben at the Harlow shop
We saw Ben at the Harlow shop. He was very helpful & very professional - we were delighted with his service, it really helped us in choosing the right bed for us.
6 avril 2026
Réponse de Bensons For Beds - Harlow672
Thank you for your lovely feedback! 😊 We’re delighted to hear Ben at our Harlow store was so helpful and professional. It’s great to know his service made choosing the right bed easier for you. We’ll be sure to pass on your kind words to him. Enjoy your new bed, and thank you for choosing us,
Megan | Customer Care Specialist✨
Great instore service at Harlow
Great instore experience - Jan was so helpful & patient, making valuable suggestions and made sure we were happy with our choices.
28 mars 2026
Réponse de Bensons For Beds - Harlow672
We're delighted you had a great in-store experience! It's wonderful to hear that our colleague was helpful and patient, ensuring you were happy with your choices. Thanks for your review.
the sales was very helpful and…efficient
the sales was very helpful and cheerfull .the delivery men were efficient and cheerfull making the whole experience very good.
29 mars 2026
Réponse de Bensons For Beds - Harlow672
Thank you for your lovely feedback! 😊 We’re so pleased to hear the salesperson was helpful and cheerful, and that the delivery team were just as efficient and friendly. It’s great to know the whole experience was a positive one—thanks for choosing us,
Megan | Customer Care Specialist⭐
Réponse de Bensons For Beds - Harlow672
Thank you for the lovely feedback! 😊 Great to hear you found the team helpful, delivery was quick, and that you’re really happy with your new mattress. Enjoy the comfy nights ahead,
Megan | Customer Care Specialist🛏️
The in-store experience was great
The in-store experience was great, they were so helpful in getting everything ordered. The delivery guys were also excellent. Friendly, extremely efficient and the mattress was delivered with no fuss at all
21 mars 2026
Réponse de Bensons For Beds - Harlow672
Thanks for the great review Greg! So glad everything was smooth in‑store and that the delivery team smashed it too — friendly, efficient, and fuss‑free. Enjoy your new mattress,
Megan at Customer Care
Réponse de Bensons For Beds - Harlow672
We love this review Stephen— all great is what we like to hear! Thanks so much,
Megan at Customer Care! 😄✨
Great experience
The staff at Bensons in Harlow were very helpful and clear when we ordered the bed. Furthermore the delivery team were lovely on the day and everything went smoothly.
4 mars 2026
Réponse de Bensons For Beds - Harlow672
Thank you for your lovely review! We’re so pleased to hear that the team at our Harlow store were helpful and clear when you placed your order. It’s also great to know that the delivery team were lovely on the day and that everything went smoothly from start to finish.
We really appreciate you taking the time to share your experience. If there’s anything else we can help you with, please just let us know,
Megan at Customer Care
Had a great experience at the Harlow…
Had a great experience at the Harlow store. Served by Ben who was great and couldn’t be more helpful.
7 mars 2026
Avis spontané
Réponse de Bensons For Beds - Harlow672
Thank you so much for your lovely feedback! We're delighted to hear you had a great experience at our Harlow store and that Ben was so helpful during your visit.
Take care and see you again soon,
Megan at Customer Care
Réponse de Bensons For Beds - Harlow672
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
Cowslip
Very helpful at helping me choose the right matteress am really enjoying a good nights sleep so Comfortable having some nice layins.
21 février 2026
Réponse de Bensons For Beds - Harlow672
Thanks so much for the lovely review Ms Duke! So glad we could help you find the perfect mattress — enjoy those comfy nights and well‑earned lay‑ins!
We hope to welcome you back soon!
Megan at Customer Care
Excellent customer service delivery men…
Excellent customer service delivery men very considerate
23 février 2026
Réponse de Bensons For Beds - Harlow672
Thanks a million David! So glad our customer service and considerate delivery team made a positive impression.
Megan at Customer Care 🙌
Excellenty customer service
Customer service in Harlow store was excellent.
We needed a mattress for a spare bedroom and Madison helped us select the best one for our needs at a good price. No pressure to upgrade just understood our needs and gave great service.
We returned to Bensons as we were so pleased with the service we received last year buying a divan and mattress. Very efficient and polite delivery guys too!
29 janvier 2026
Réponse de Bensons For Beds - Harlow672
Really appreciate your fantastic feedback Amanda! So pleased Madison provided friendly, pressure‑free advice and helped you find exactly the right mattress for your needs. It means a lot that you chose to come back after last year’s great experience buying your divan and mattress. Delighted to hear the delivery team were polite and efficient as well. Thank you for your loyalty,
Megan at Customer Care⭐
Helpful efficient staff
Helpful efficient staff, in store and on the phone, and polite friendly delivery staff
21 février 2026
Réponse de Bensons For Beds - Harlow672
We appreciate you sharing your positive feedback! We're so happy to hear that our staff was helpful, efficient, and polite, both in-store and on delivery.
Stewart - Team Bensons
Am very happy with my purchase
Am very happy with my purchase, 5 door Alster wardrobe with mirrors with matching bedside drawer.I was kept well informed about my order,and what to expect.Staff at Bensons For Beds Harlow were helpful and professional ,explainedand answeredallquestionsI had ,which helped me in making decision about to.make purchaseor not, I have received my ordered goods ,and am very happy with deliverers goods,the guys who came to fit in my wardrobe were excellent as well ,all In all it's been a good experience and I would not hesitate to recommend my family and friends to shop at Bensons for Beds.
20 février 2026
Réponse de Bensons For Beds - Harlow672
We're happy to hear that you are satisfied with your Alster wardrobe and bedside drawer. It's great to know that the team at our Harlow store were helpful and professional, and that you were well-informed about your order. We appreciate your recommendation of Bensons for Beds to your family and friends.
Stewart - Team Bensons
They listened to what i needed and…
They listened to what i needed and helped me to get the right one for me 😁 the team was friendly and helpful and was professional
19 février 2026
Réponse de Bensons For Beds - Harlow672
We appreciate you taking the time to leave us this amazing review! We're so happy to hear that our team listened to your needs and helped you find the right product. Thank you for your positive review – Lauryn at Customer Care 💜
Jaden- Harlow Staff Member
Jaden, sales staff member is amazing! Brought from him because he is a great listener, knowledgable and not pushy!
15 février 2026
Avis spontané
Réponse de Bensons For Beds - Harlow672
We appreciate you taking the time to leave us this positive feedback. We're so happy to hear that our sales team member was so helpful, knowledgeable, and attentive! Thank you for your positive review – Lauryn at Customer Care 💜
John H and Steven B called on time and…
John H and Steven B called on time and came as per schedule. They were very professional, wore shoe covers before entering the carpeted areas and placed it on the bed
9 février 2026
Réponse de Bensons For Beds - Harlow672
We're glad you enjoyed your experience. Thank you for acknowledging the team's punctuality and professionalism. We appreciate your positive feedback regarding their attention to detail.
Stewart - Bensons Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.