Helpful, patient and friendly staff. Lots of beds, frames and mattresses to choose from! Great communication right from the order through to delivery, which was on time. Brilliant delivery guys too -... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3 The Hydro Retail Park, Ripon Road, HG1 2BS Harrogate, North Yorkshire, GB
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Lisez les avis des autres
Having just received my new bed, l must say what a wonderful experience of dealing with bensons beds. From start to finish all was first class. My bed was installed quickly and efficiently, by Jason... Voir plus
L'entreprise a répondu
Richard, the salesman at the Harrogate branch, was so helpful. He showed us different beds and mattresses. We got a delivery date arranged whilst we were buying. The delivery men were quick and effici... Voir plus
L'entreprise a répondu
Straightforward from start to finish. Very helpful selecting the right mattress for us at their showroom. (Thank you Sherelie) Kept updated as the mattress was manufactured to our specifications... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Harrogate236
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 The Hydro Retail Park, Ripon Road, HG1 2BS, Harrogate, North Yorkshire, Royaume-Uni
- 1423536017
4,9
Excellent
237 avis
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Excellent customer service
I would have liked to have seen my bed before I purchased it, so rang around to see who had it in stock, although Harrogate didn't have one (as many of the other shops didn't) I decided to purchase it from them even though they weren't the closest to my home because the gentleman who answered the phone was polite and helpful and very knowledgeable about the product and could personally recommend it as he had purchased one for his own home.
Can't wait for delivery!
3 avril 2026
Réponse de Bensons For Beds - Harrogate236
Thank you so much for sharing your experience! We really appreciate you choosing our Harrogate store, even though we didn’t have the bed on display. It’s wonderful to hear that our colleague’s politeness, knowledge, and personal recommendation gave you the confidence to go ahead with your purchase. We hope your new bed lives up to expectations—enjoy, and we can’t wait for it to be delivered to you,
Megan | Customer Care Specialist💜
Have repeatedly used Bensons for Beds…
Have repeatedly used Bensons for Beds over the last 10 years and have never been disappointed by the quality of service, will always recommend.
2 avril 2026
Réponse de Bensons For Beds - Harrogate236
Thank you for your continued loyalty! 😊 We’re delighted to hear that over the last 10 years you’ve always been happy with the service and quality. Your recommendation really means a lot to us—thank you for choosing us again and again! ⭐
- Megan | Customer Care Specialist💜
Brilliant customer service at Bensons
Just ordered a bed and mattress from the Harrogate branch, what brilliant service from Ann ! she was so knowledgeable and friendly and helped me through the minefield of mattresses using the new computerised mattress assessor which measures your sleep positions weight etc to determine which mattress will suits you best.
Couldn't have been more helpful with absolutely no pressure to buy at any stage.Its lovely to have such quality customer service these days
1 avril 2026
Avis spontané
Réponse de Bensons For Beds - Harrogate236
We're so happy to hear about the brilliant service you received at our Harrogate branch! It's great to know the mattress assessor helped you navigate your choices with such knowledgeable and friendly support. We appreciate your feedback!
Very friendly
The lady that helped us was very friendly and she spent time with us to find the best bed and mattress. I have diabetes and was feeling yuk and she offered chocolate and drinks. She made the whole experience very good.
24 mars 2026
Réponse de Bensons For Beds - Harrogate236
Thank you for sharing this lovely experience 😊 We’re so pleased to hear how friendly and attentive our team member was, and that she took the time to help you find the best bed and mattress. Offering a little extra care and kindness—especially when you weren’t feeling well—really means a lot to us. We’re glad she made the whole experience a positive one,
Megan | Customer Care Specialist⭐
Staff were very helpful and…
Staff were very helpful and knowledgeable about the products.
1 avril 2026
Réponse de Bensons For Beds - Harrogate236
Thank you for your feedback! 😊 We’re really pleased to hear our staff were helpful and knowledgeable about the products. We appreciate you taking the time to share your experience,
Megan | Customer Care Specialist⭐
Great experience.
Great experience. Started with Richard who expertly guided us to the mattress suitable for both of us to Reece and Colin who delivered and installed it at time allocated.
12 mars 2026
Réponse de Bensons For Beds - Harrogate236
Thank you so much for your lovely feedback!
I’m really glad to hear you had a great experience from start to finish — from Richard expertly helping you choose the perfect mattress, to Reece and Colin delivering and installing it right on time.
We really appreciate you taking the time to share your experience,
Megan at Customer Care🌟
Plenty of mattresses
Helpful staff and plenty of mattresses to try out. Delivered on time.
9 mars 2026
Réponse de Bensons For Beds - Harrogate236
Mr Wilson,
We're glad you found our staff helpful and enjoyed the mattress selection. We appreciate your positive feedback regarding the timely delivery!
Thank you for your positive review - Lauryn at Customer Care.
Both guys were very helpful
Both guys were very helpful, and friendly, the arrived on time and completed the job in a very professional manner.
27 février 2026
Réponse de Bensons For Beds - Harrogate236
Angela,
We're so glad the team was helpful and friendly! It's great to hear they were punctual and professional. Thank you for sharing your positive experience with us!
Team Bensons
Richard in Harrogate was great
Richard in Harrogate was great in explaining all the beds and as was his colleague the next day when we came back after double checking the measurements (lady from Middlesbrough who worked in the Harrogate branch! Sorry forgot her name but she was funny and friendly!) everybody very helpful in finding the right bed mattress and getting us the best deal with the discounts! The delivery drivers Ryan and Kyle were also very nice and efficient. Whole experience was great. Bed and mattress itself is comfy just what I need whole experience was convenient and easy and bed was pretty easy to put up! Thank you
27 février 2026
Réponse de Bensons For Beds - Harrogate236
Thanks so much for taking the time to share your experience Shereen! We’re thrilled Richard and his colleague in Harrogate provided such friendly, thorough support across your visits and helped you secure the right bed and mattress with great savings. Lovely to hear Ryan and Kyle were efficient and pleasant on delivery too. So glad the whole experience was smooth, convenient, and that your new bed is super comfy. Really appreciate your kind words,
Megan at Customer Care
Réponse de Bensons For Beds - Harrogate236
We appreciate your positive feedback regarding our staff members!
Easy and helpful purchase experience
Easy and helpful purchase experience. Great delivery experience
13 février 2026
Réponse de Bensons For Beds - Harrogate236
We appreciate your positive feedback. We are so glad your purchase and delivery experiences were easy and helpful! Thank you for your positive review – Lauryn at Customer Care 💜
Shirelle was extremely helpful
Shirelle was extremely helpful, informative and efficient. She took time to advise us of all the options. Wouldn't hesitate to recommend
17 février 2026
Réponse de Bensons For Beds - Harrogate236
We appreciate you sharing your experience. We're happy to hear that our team member was helpful, informative, and efficient, taking the time to advise you of all the options. Thank you for your positive review – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Harrogate236
We appreciate you taking the time to share your positive experience with our customer service. We're glad to hear that you were satisfied.
Benson's beds give a good night's sleep from showroom to bedroom
Benson's beds are great, and the store is very accustomed to working with Menwith military base's tax abatement staff, which is important for us and other USians working there. The showroom was attractive and the staff were helpful and pleasant.
Delivery staff are extraordinary, careful, courteous, friendly, and mighty.
12 février 2026
Avis spontané
Réponse de Bensons For Beds - Harrogate236
We're happy to hear that you find our beds great and that our store is familiar with Menwith military base's tax abatement. It's also great to know that you found our showroom attractive and our staff helpful, and that our delivery staff were careful and courteous.
We hope to welcome you back soon!
Megan at Customer Care
Efficiency personified
Friendly welcome,listened to our requirements and informed us of our options. Showed us various alternatives. We asked if our existing mattress purchased from Bensons was still available, after searching old records our purchase was found and we were able to order the updated version of our existing mattress which we have been highly delighted with. On reflection we are highly delighted with the service we received and cannot thank you enough.
8 février 2026
Réponse de Bensons For Beds - Harrogate236
We're happy to hear you received a friendly welcome and found what you were looking for. It's great that we could locate your previous purchase and that you're delighted with the service and updated mattress. We appreciate your positive feedback!
Réponse de Bensons For Beds - Harrogate236
We are happy to hear that you had a positive experience with our great service and communication and that you found the shop manager helpful and attentive. Thank you for your feedback!
Réponse de Bensons For Beds - Harrogate236
We appreciate your positive feedback! It's wonderful to know you were satisfied with our comprehensive service.
Réponse de Bensons For Beds - Harrogate236
We're happy to hear that you enjoyed our product and service. Thank you for your positive feedback; it means a lot to us.
Réponse de Bensons For Beds - Harrogate236
We're happy to hear that you received great service and good delivery! Thank you for sharing your positive feedback with us.
'Showroom to Bedroom' experience
'Showroom to Bedroom' experience.
Buying our first bed together as a married couple we naturally had a few questions and changed our mind a few times. Shirelle (At Harrogate) was very patient and did not mind showing us the same things a few times!
Delivery came in the planned allotted time and delivery team where fabulous - Colin & Rhys - professional and courteous and went above and beyond!
7 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Harrogate236
We're happy to hear about your positive experience buying your first bed together! It's great that the team was patient and helpful, and that the delivery was professional and courteous. Thank you for sharing your feedback!
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