Faye was as fantastic as always which is why I returned for another purchase. Very helpful and friendly and will not give up until she finds what you want. Definitely a 5 star service.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3 Bexhill Road, St Leonards On Sea, TN38 0YX Hastings, Sussex, GB
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Lisez les avis des autres
Delivery was fast and efficient. They dismantled and removed the old bed, and even offered advice on obtaining caster cups to prevent the bed from skating around on the hardwood floor. The bed is abso... Voir plus
L'entreprise a répondu
Delivery was on one of the hottest days in the June heatwave. The delivery men were on time having phoned in advance, cheerful, polite, respectful in asking if they should remove shoes, and hardworki... Voir plus
L'entreprise a répondu
I wanted to buy a new storage bed for my young teenage grandson. Wayne, a sales assistant, was very helpful and pleasant. He showed and explained different models to me and also gave me useful advice... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Hastings392
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 Bexhill Road, St Leonards On Sea, TN38 0YX, Hastings, Sussex, Royaume-Uni
- 1424420138
4,9
Excellent
311 avis
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Réponse de Bensons For Beds - Hastings392
Hi Mr John, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase. Enjoy your new bed! All the best, Bensons for Beds, Hastings
Got the bed we wanted at a good price…
Got the bed we wanted at a good price staff were very helpful and the delivery team were very helpful to
26 juillet 2026
Réponse de Bensons For Beds - Hastings392
Hello Martin,
Thank you for your lovely review! We're delighted to hear you found the bed you wanted at a great price and that both our store team and delivery team were so helpful. We really appreciate your feedback and hope you enjoy your new bed! 😊
Thanks again for your support—it means a lot,
Bensons for Beds!💖
Helpful staff who took the time to sort out our needs
We were assisted by Wayne who was most helpful and acknowledgeable of products to meet our needs and who went above and beyond in helping us both with availability, discounts and finance options.
5 juillet 2026
Réponse de Bensons For Beds - Hastings392
Hello Malcolm,
Thank you for your wonderful review! We're delighted to hear Wayne provided such helpful and knowledgeable service while helping you find the right products for your needs. It's great to know he went above and beyond with advice on availability, discounts, and finance options. We'll be sure to pass on your kind words. Thank you for choosing us,
Bensons for Beds!😊
All good from start to finish very…professional
All good from start to finish very professionally dealt with will definitely use again.
27 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Hastings392
Hello Marilyn,
Thank you for your wonderful review! We're delighted to hear everything went smoothly from start to finish and that you found our service professional throughout. We really appreciate your support and look forward to helping you again in the future,
Bensons for Beds😊
Great service
Faye was as fantastic as always which is why I returned for another purchase. Very helpful and friendly and will not give up until she finds what you want. Definitely a 5 star service.
19 juillet 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased to hear that our team member provided such fantastic service and was so helpful and friendly. It's wonderful that they were persistent in finding exactly what you wanted, leading to a 5-star experience! Thank you for sharing your feedback!
Team Bensons
The person understood my needs and was…
The person understood my needs and was very kind and helpful
18 juillet 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased you found our team member understood your needs and was very kind and helpful. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care 💜
The men who brought and assembled the…
The men who brought and assembled the beds were friendly, polite and fast - a wonderful service, thank you
18 juillet 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased to hear that the team who brought and assembled your beds was friendly, polite, and fast. Thank you for your wonderful feedback!
Team Bensons
It was nice meeting the Team
It was nice meeting the Team , very useful in providing guidance and information about products.
6 juillet 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased you had a nice meeting with our team and found their guidance and information about our products very useful. Thank you for your kind feedback!
Great service
Fay , our salesperson was fantastic
Very knowledgeable about the products and gave us good advice and a good deal to boot
15 juillet 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased to hear that your salesperson was fantastic, very knowledgeable about our products, and provided good advice and a great deal. Thank you for your kind feedback!
Very pleased with purchase
Delivery was fast and efficient. They dismantled and removed the old bed, and even offered advice on obtaining caster cups to prevent the bed from skating around on the hardwood floor. The bed is absolutely heavenly to sleep on. I’m very pleased with my purchase.
10 juillet 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased to hear that your delivery was fast and efficient, and that our team provided helpful advice. It's wonderful that you're finding your new bed absolutely heavenly to sleep on!
Customer Service Outstanding
Staff in St Leonards/Hastings shope were incredibly helpful and knowledgeable from the start of the process through to the delivery. Thank you for making it an easy, smooth and pleasurable purchase.
10 juillet 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased to hear that our staff were incredibly helpful and knowledgeable from start to finish. It's wonderful that your purchase was easy, smooth, and pleasurable!
Great service from Wayne at the Hastings branch
My son and I both bought our beds from the Hastings branch and were really well looked after by Wayne. He spent a lot of time with us, helping us find the right firmness level and then showing us all our options. Nothing was too much trouble and he had the patience of a saint. Really friendly and helpful. We finally chose our beds and the order process was easy.
We were kept up to date with delivery date and times and called the morning of delivery to give an approximate time of arrival. The delivery guys were really friendly and very efficient and the beds were together in no time. All packaging and old mattresses taken away and left spotless.
We’re only 3 days in but so far we are loving our new beds and comfy mattresses. My bed looks beautiful, exceptional quality and the ottoman option is a real bonus.
Very happy overall with service, quality of the beds and the great customer service from Wayne. Thank you.
6 juin 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased to hear about your wonderful experience with us! It's fantastic that our team member provided such patient and helpful service, ensuring you found the perfect beds. We're also delighted the delivery was smooth and efficient, and that you're loving your new beds. Thank you for your kind words!
I'm very happy with my new mattress and…
I'm very happy with my new mattress and bed frame. The wooden frame is good solid wood and good quality for a very reasonable price. The mattress was almost half price and is also good quality.
Also Bensons kept me updated on the delivery date and time.
2 juillet 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased you're happy with your new mattress and bed frame! It's wonderful to hear you found them to be good quality at a reasonable price, and that we kept you updated on the delivery.
Team Bensons
Great service when buying and great…
Great service when buying and great delivery service
28 juin 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased you received great service and excellent delivery! Thank you for your wonderful feedback.
Team Bensons
Excellent service all round
I was very happy with the instore service when I purchased a new mattress from the Hastings branch. Bensons have a wide range and were very helpful in answering my questions, I didn't feel hurried and the staff were very professional and knowledgeable. The delivery service was excellent too with a useful timeslot and the Sealy mattress I bought was the right choice and just what I wanted, very comfortable and with good support.
29 juin 2026
Avis spontané
Réponse de Bensons For Beds - Hastings392
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful guidance and that the delivery was excellent. We're glad you love your new mattress!
Team Bensons
Delivery was on one of the hottest days…
Delivery was on one of the hottest days in the June heatwave. The delivery men were on time having phoned in advance, cheerful, polite, respectful in asking if they should remove shoes, and hardworking. Lifted the bed frame and mattress to the room upstairs with courtesy and welcomed the drink afterwards!
26 juin 2026
Réponse de Bensons For Beds - Hastings392
We're so glad to hear our delivery team provided such excellent service, especially on such a hot day! We appreciate you sharing your positive experience.
Team Bensons
From beginning to end brilliant helpful…
From beginning to end brilliant helpful friendly team
22 juin 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased our team was brilliant, helpful, and friendly. Thank you!
Team Bensons
Open honest opinion
Open honest opinion, very helpful when choosing a colour, customer process very efficient and polite, will recommend the St Leonard’s on sea branch to anyone and everyone, very happy customer so far! … just waiting for the delivery.
23 juin 2026
Réponse de Bensons For Beds - Hastings392
We are so glad to hear you had such a positive experience with our team at the St Leonard’s on Sea branch. We appreciate your kind words and recommendation! We hope you love your delivery.
Team Bensons
Repeat satisfied customer
This is the third mattress we have bought from Bensons. We always receive great customer service and the electronic communications are always timely and helpful.
17 juin 2026
Réponse de Bensons For Beds - Hastings392
We are so pleased to hear you've had such consistently positive experiences with our mattresses and customer service. Thank you for your continued loyalty!
Team Bensons
Fay the showroom assistant
Fay the showroom assistant, was excellent and very knowledgeable and made the whole buying experience easy.
12 juin 2026
Réponse de Bensons For Beds - Hastings392
We're so pleased our team made your buying experience easy and provided excellent service. Thank you for your kind feedback.
Team Bensons
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