Our new bed is very comfortable, we ordered our bed from the showroom in Inverness & the staff were so helpful, when the bed was delivered the two guys Steven & Wullie were just so good & assembled ou... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Telford Retail Park, Telford Street, IV3 5LU Inverness, Inverness-shire, GB
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I was looking for a mattress (150-200) for my daughter. After review of availability and delivery time, the team proposed me a special offer and delivered the mattress as expected and in time ! A very... Voir plus
I was pleased with the choice of mattresses on the Internet, but it was good to be able to visit the shop to check that the mattress I was thinking of buying was comfortable. The staff in the shop wer... Voir plus
The staff were very knowledgeable without being pushy. The lady who spoke to us helped us to identify and clarify what we needed even though we had a rough idea what we wanted. The quality of the pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Inverness744
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Telford Retail Park, Telford Street, IV3 5LU, Inverness, Inverness-shire, Royaume-Uni
- 1463711010
4,9
Excellent
209 avis
Demande des avis aux clients
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Brilliant service constant info on…
Brilliant service constant info on tracking app liked the fact they gave you a 2 hour slot unlike some who make you stay in the whole day.
6 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Inverness744
Thank you for your fantastic feedback! We’re so pleased you found our tracking updates helpful and appreciated the convenient 2-hour delivery slot. Making the process easy and stress-free is what we aim for! 💜
Thank you for your positive review – Lauryn at Customer Care
Great service all round and would…
Great service all round and would recommend bensons inverness to anyone. Staff are super helpful and knowledgeable
30 octobre 2025
Réponse de Bensons For Beds - Inverness744
We appreciate your recommendation! We're so happy to hear that you found our staff super helpful and knowledgeable and that you had great service all round.
Megan at Customer Care
Satisfied customer
Great experience, good quality, helpful staff and delivered on time
16 octobre 2025
Réponse de Bensons For Beds - Inverness744
We're happy you had a great experience! It's wonderful to hear our staff was helpful and that you received good quality and timely delivery.
Please feel free to recommend us to friends and family!
Megan at Customer Care
From choosing our bed to ordering and…
From choosing our bed to ordering and delivery, there has been no issues and the process was first class
15 octobre 2025
Réponse de Bensons For Beds - Inverness744
We're so happy to hear that you experienced a first-class process from choosing your bed through to ordering and delivery. Thank you for your positive feedback. – Lauryn at Customer Care 💜
Efficient and friendly
15 octobre 2025
Réponse de Bensons For Beds - Inverness744
We are so happy to hear that you found our service efficient and friendly. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
The salesperson was very helpful and…
The salesperson was very helpful and showed us around the various different options and explained prices and delivery dates and times.
26 septembre 2025
Réponse de Bensons For Beds - Inverness744
We appreciate you sharing your experience! We're so glad to hear that our salesperson was helpful in showing you the options and explaining prices and delivery.
Thank you,
Lauryn at Customer Care
Great experience
Bed was delivered exactly on the date/time promised. No delays unlike another Inverness company opposite KFC! Delevery team very friendly, helpful and again exactly on time. Delighted with the bed quality and very easy to put together. All in all highly recommended
24 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Inverness744
Thank you for the amazing review! We are so glad to hear that our delivery team was on time and friendly. We strive to provide the highest quality products and service and we are thrilled that you are pleased with your bed. Thank you for recommending us!
The service I received
The service I received in your store was superb!
I was treated more like a friend than a customer.
I was asked carefully exactly what I needed from my bed and mattress and was shown many different options.
22 septembre 2025
Réponse de Bensons For Beds - Inverness744
Thank you, we are thrilled to hear that you had a superb experience in our store! Our team takes pride in treating each customer as a friend and finding the perfect bed and mattress to meet their needs. We appreciate your feedback and look forward to seeing you again.
Excellent customer service
23 août 2025
Avis spontané
Réponse de Bensons For Beds - Inverness744
Thank you for your kind words about our customer service! We strive to provide the best experience for our customers and are thrilled to hear our efforts have been recognized. We look forward to serving you again in the future! #CustomerSatisfaction #HappyCustomers
Great service from the team in…
Great service from the team in Inverness. We didn’t know the room measurements for purchasing the furniture we wanted, but placed our order over the phone the following day. Very straightforward. Thank you.
16 août 2025
Réponse de Bensons For Beds - Inverness744
We're happy to hear that you had a great experience with the team in Inverness! We appreciate you taking the time to leave us such positive feedback regarding your order. Thank you, Megan at Customer care
Réponse de Bensons For Beds - Inverness744
We are happy to hear that you found our team member to be helpful and friendly. We appreciate you taking the time to share your positive experience with us Alister. Take care, Megan at Customer Care
Very friendly and helpful .
9 août 2025
Réponse de Bensons For Beds - Inverness744
Thank you so much for your kind words! We pride ourselves on providing exceptional customer service and we are thrilled to hear that you found our team to be friendly and helpful. We truly appreciate your support and hope to see you again soon, Megan at Customer Care
Réponse de Bensons For Beds - Inverness744
Thank you for your review! We are glad to hear that our sales agent provided excellent service without being pushy. Our goal is to always help our customers find the perfect solution for their needs. We look forward to seeing you again in the future, Megan at Customer Care
Venetian blind cord was damaged when…
Venetian blind cord was damaged when installer was putting chest of drawers together. He opened the blinds to get more light. This was only noted after he departed as he had not mentioned this. Disappointed,
29 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Inverness744
We regret to learn about the damaged blind cord. As there are no order details attached to your review, please follow the link and reach out to us so we can look into this further for you: https://www.bensonsforbeds.co.uk/contact-us/
Thank you,
Megan at Customer Care.
Réponse de Bensons For Beds - Inverness744
Thank you so much for your positive feedback! We are thrilled to hear that our team was able to provide helpful and informative service. We value your business and hope to assist you with any future needs, Megan at Customer Care
Excellent service
Excellent service, friendly, polite, professional. I was asked what I was looking for and felt listened to and guided to the best product for my need. So helpful
13 juillet 2025
Réponse de Bensons For Beds - Inverness744
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience at our business. Our team is dedicated to providing top-notch service and we are glad that you felt listened to and well taken care of. We hope to see you again soon, Megan at Customer Care
Both staff were very knowledgeable of…
Both staff were very knowledgeable of the products and fantastic to deal with . Very comfortable shopping experience no pressure selling or time limit spent in the shop . Great staff a credit to the company
29 juin 2025
Avis spontané
Réponse de Bensons For Beds - Inverness744
Thank you for your amazing review! Our team takes great pride in providing knowledgeable and pressure-free shopping experiences for our customers. We appreciate your support and look forward to your next visit,
Megan at Customer Care.
Réponse de Bensons For Beds - Inverness744
Thank you for your kind words! We pride ourselves on providing exceptional service and are thrilled to hear that our staff delivered. We appreciate your support and look forward to seeing you again!
Take care,
Megan at Customer Care.
DELIVERY WAS ON TIME
Mattress delivered and replaced quickly and efficiently
16 juin 2025
Avis spontané
Réponse de Bensons For Beds - Inverness744
We're happy to hear that our mattress delivery and replacement service was quick and efficient for you. Thank you for your positive feedback Moira, Megan at Customer Care
Fabulous service
Fabulous buying experience. Staff were spot on and so helpful. Bought a new mattress for my mums bed in the south. I was contacted by text with delivery details and a call to say it had been delivered. You don’t get service like this nowadays! ..
I’ll try the mattress out next week 😉
16 juin 2025
Avis spontané
Réponse de Bensons For Beds - Inverness744
We're happy to hear that you found our staff so helpful and that you had a fabulous buying experience. We appreciate you taking the time to share your positive feedback regarding the mattress delivery. We hope your mum enjoys her new mattress!
Take care, Megan at Customer Care
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