The lady who served us provided excellent service. We arrived late in the afternoon, but she stayed behind and allowed us to make the choice of bed with no pressure, allowing plenty of time to come to... Voir plus
L'entreprise a répondu
Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB
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The lady who served us provided excellent service. We arrived late in the afternoon, but she stayed behind and allowed us to make the choice of bed with no pressure, allowing plenty of time to come to... Voir plus
L'entreprise a répondu
Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to ch... Voir plus
L'entreprise a répondu
There are a lot of mattresses out there! Choosing one that suited both of us was important and at a price we considered affordable. The sales lady was helpful and pleasant without being pushy - we d... Voir plus
We visited the Keighley store twice and Hadiqa was extremely helpful on both occasions. She demonstrated the different mattress options by using the SleepPro machine and showing us the various mattr... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, Royaume-Uni
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Ruby was attentive and very helpful in choosing just the right mattress for us.
Great customer service, brilliant price and helpful in arranging collection when suited us.
Excellent help and explanation of all the product options.
Not pressured to purchase. Very helpful friendly gentleman explaining all I needed to know.
A great welcome from Ibrahim at the Keighley store ensured that we were given a thorough briefing as to alternative mattress alternatives.
Having tried various types we made our choice and bought 2. Throughout the process Ibrahim guided us through....he was both effective and efficient. Many thanks.
Purchased a bed/matress today after excellent service by Ruby at the Keighley store! She was really helpful in providing the cost of different alternative beds and mattresses without being at all pushy. Happy to complete the sale once we had agreed the write combination for our needs! Would highly recommend!!
I went to find a mattress for my partner and I in Keighley. The staff were lovely. Hadiqa was so helpful and really lovely to chat to. She helped us with finding the perfect mattress and even managed to give us a deal on the price. Really good customer service. Thank you!
The team at Keighley did a superb job sorting a tempur mates with accessories and even got the bed delivered the same day to Blackburn. Very happy with the mattress so I thought I’d go out my way to leave a 5* review. Thanks guys
Chris
I was served by Ibrahim who was friendly and efficient making sure my order was exactly what I wanted.
The choice was ours, no sales pressure, just left to browse around the store. After browsing we then asked the helpful and pleasant staff questions and from the answers we then made our decision.
Bed base was not as high quality as I thought it would be there was bad loose stitching and badly fitted materials it was a very expensive buy I wouldn't expect quality mistakes but I found them without trying it's getting a 3 instead of a 2 only because the sales rep was excellent on purchase day
After a poor experience at a different branch of B4B that led to us cancelling our order it was good to be attended to by a very good member of staff in Keighley B4B. Good staff training and a positive attitude is always a winner.
We bought a new bed at Benson. The sales lady Ruby was really helpful. Will shop there again
An excellent decision to visit this store looking at purchasing a divan bed.
The store is well organised,very easy to look at the various beds on display.
The young lady called HADIQA was excellent,very knowledgeable,helpful,and spent time helping us to make a decision.
This resulted in our purchase being concluded by phone to her yesterday.
We received then order confirmation by e-mail,along with delivery details,collection of existing bed.
We also feel that we have bought an excellent bed at a good price in comparison with other bed companies.
We will contact you on receipt of bed,we are sure we will be happy with our choice.
We would recommend your business to anyone we know who is looking for your products.
Very welcoming, I wasn't pestered, I said what I was looking for and shown different styles and different prices. Left alone to look and not pushed to buy. Went through chosen bed and pricing. Polite staff
I've always been happy with the service in the Keighley store but walked out today. The sales assistant was unhelpful, lacked knowledge and frankly lazy. I needed a low bed for my mother who is disabled. This was too much effort as was walking to the bed we wanted to ask questions about. No other customers were in the store, the sales assistant just couldn't be bothered. We left and purchased the bed from Dreams who despite being busy listened to my requirements and helped me find the right bed.
Efficient polite and helpful service from Hadiqa. Very pleased with the whole experience.
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