What I like is the welcoming aspect of the staff that attended to me, good and polite manner of approach. She makes sure I choose what I like, not tired or feel uncomfortable with my request . What I... Voir plus
L'entreprise a répondu
1a Fife Central Retail Park, Chapel Park, KY2 6QL Kirkcaldy, Fife, GB
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What I like is the welcoming aspect of the staff that attended to me, good and polite manner of approach. She makes sure I choose what I like, not tired or feel uncomfortable with my request . What I... Voir plus
L'entreprise a répondu
We have recently moved home and were long overdue a new bed frame and mattress, but had no idea where to start or what we were looking for. Sonia at the Kirkcaldy Retail Park store was absolutely br... Voir plus
L'entreprise a répondu
A great experience in store (Kirkcaldy) with Gabriel. He was very helpful and professional and gave us the space to make our own choices without any pressure at all. The delivery team on the day was s... Voir plus
L'entreprise a répondu
Staff were amazing. Sonia was very friendly, knowledgeable and helpful. The manager was also very helpful and did a great job keeping our children entertained so we could shop with ease. Would definit... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
1a Fife Central Retail Park, Chapel Park, KY2 6QL, Kirkcaldy, Fife, Royaume-Uni
Demande des avis aux clients
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Réponse de Bensons For Beds - Kirkcaldy754
We were really pleased with our experience. A lot of time was spent with us making sure we picked the right mattress for us. From start to finish we received great communication and were well looked after. It was brilliant. The staff were thoughtful and considerate, made the whole process extremely easy.

Réponse de Bensons For Beds - Kirkcaldy754
good staff- nice sales skills. Sarah and Gabriel were excellent

Réponse de Bensons For Beds - Kirkcaldy754
Helpful assistant. Prompt and courteous delivery of product, as planned.

Réponse de Bensons For Beds - Kirkcaldy754
Very helpful and listened to us. Once we found a bed that suited the manager went out his way to get the best price and to ensure we were completely happy. Look forward to the bed being delivered. Happy and good value for money.

Réponse de Bensons For Beds - Kirkcaldy754
We had a really good exprience in Kirkcaldy Fife shop. Gabriel was lovely and very informative. We love our new bedframe and mattress.

Réponse de Bensons For Beds - Kirkcaldy754
Salesman very helpful in assisting us to decide on purchase. Delivery was exactly to agreed schedule and very efficient

Réponse de Bensons For Beds - Kirkcaldy754
Delivery was as arranged with no issues and a call 45 mins before arriving. Unfortunately they left dirty marks on the handrail going upstairs and dirty marks on the new mattress.

Réponse de Bensons For Beds - Kirkcaldy754
Charlie was the gentleman who assisted my wife and me, and he was absolutely fantastic from start to finish. Unlike experiences we’ve had in other stores, he wasn’t pushy at all and never tried to force us into making a decision.
Instead, he took the time to ask about our requirements, listened carefully, and guided us towards the option that best suited our needs. He was extremely helpful, knowledgeable, and genuinely cared about making sure we had a great experience in store.
The store itself also had a fantastic selection of beds and mattresses to choose from, and the layout was spacious, well organised, and not cramped at all, which made browsing and comparing options really comfortable and enjoyable.
We’re extremely grateful for all of Charlie’s help and support throughout the process. A big thank you to Charlie at Bensons for Beds in Kirkcaldy Retail Park — excellent customer service and a real credit to the team.

Réponse de Bensons For Beds - Kirkcaldy754
Detailed knowledge and advice
Delivered on time and in good condition

Réponse de Bensons For Beds - Kirkcaldy754
Excellent beds and great service at bensons for beds in Kirkcaldy.

Réponse de Bensons For Beds - Kirkcaldy754
The staff (Gabriel and Sarah) were excellent. They were very polite, friendly and informative.

Réponse de Bensons For Beds - Kirkcaldy754
Staff were very helpful and knowledgeable about product. I was kept in the loop throughout and delivery went smoothly and on time.

Réponse de Bensons For Beds - Kirkcaldy754
Friendly helpful staff..delivered on time drivers very helpful..excellent service from start to finish would highly recommend this company

Réponse de Bensons For Beds - Kirkcaldy754
Excellent customer service, not pushy and answered all our questions. Sonja was very helpful and knowledgeable. Offered our required delivery and recycling of old bed.

Réponse de Bensons For Beds - Kirkcaldy754
As soon as we walked into the store we felt welcomed and not pressured at all. Assistant listened to what we were looking for and we tried several different beds until we finally decided which one we wanted. We went through finance options and what was affordable for us. Explained everything to us in detail. Overall loved our experience and never once felt pressurised in buying. Had been at dreams a few days prior and the experience we experienced there was incomparable to Bensons. We felt listened to at Bensons where Dreams we felt they were just wanting a sale.

Réponse de Bensons For Beds - Kirkcaldy754
In store staff where very helpful.
Delivery staff moved other mattress and Unpacked new one. Took it to where i needed it.
They were on time and took all packing rubbish away great experience.

Réponse de Bensons For Beds - Kirkcaldy754
Staff in shop very helpful. Was kept up to date with delivery and delivery men were polite and friendly.

Réponse de Bensons For Beds - Kirkcaldy754
Knowledgeable sales team and plenty of time to try beds and make a decision.

Réponse de Bensons For Beds - Kirkcaldy754
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