The sales assistant was great as already evidenced in my review. Here I will focus on the delivery. I would particularly like to thank the young man (? Benjamin/Joseph) who delivered the mattresses... Voir plus
Établissement
Changer d'établissementUnit 4 Valentine Retail Park, Tritton Road, LN6 7BH Lincoln, Lincolnshire, GB
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Lisez les avis des autres
This review is based on our experience of choosing and ordering our bed in Lincoln. The manager David was extremely helpful and knowledgeable. He gave us all the time we needed to decide on our purcha... Voir plus
Gemma at the Lincoln branch was exceptional. After visiting a couple of bed shops and not being convinced by the mattresses or service, we were pleasantly surprised. Gemma took us through the selectio... Voir plus
L'entreprise a répondu
Bensons for Beds made the process of buying a bed simple from start to finish. The salesman listened to our requirements and gave us plenty of time to make our choices. He carefully explained to benef... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Lincoln602
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, Royaume-Uni
- 1522535143
4,8
Excellent
706 avis
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Excellent delivery service
The sales assistant was great as already evidenced in my review. Here I will focus on the delivery. I would particularly like to thank the young man (? Benjamin/Joseph) who delivered the mattresses with care, attention to detail and professionalism.
2 novembre 2026
This review is based on our experience…
This review is based on our experience of choosing and ordering our bed in Lincoln. The manager David was extremely helpful and knowledgeable. He gave us all the time we needed to decide on our purchase.
30 octobre 2026
From the staff in the shop to the…
From the staff in the shop to the delivery men first class
29 octobre 2026
The service was fantastic very friendly…
The service was fantastic very friendly sales assistants but the slumberland mattress had a very strong musty smell it was replaced but repacement also had a musty smell but not as bad as first one.
25 octobre 2026
Friendly and helpful throughout our…
Friendly and helpful throughout our shopping experience. We were not rushed at all and felt comfortable making a purchase. Very pleased overall.
27 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
One of the bases to bed broken.
One of the bases to bed, one the bits of wood split due to delivery team throwing the bases up the concrete stairs and dragging across the floor. They didn’t care about the items whatsoever. Now i have to wait another three weeks for the replacement due to them breaking my items.
22 octobre 2026
Avis spontané
Réponse de Bensons For Beds - Lincoln602
We are incredibly sorry to hear about the careless handling of your delivery and the damage caused to your new bed bases. It is completely unacceptable that your items were treated this way, and we understand your frustration regarding the three-week delay for your replacements. Please respond back to our request for further order information so we can look into this further.
Thank you,
Megan | Customer Care Specialist
Your sales lady was very informative…
Your sales lady was very informative and gave us time to look at a good range of mattresses and was able to advise us on which mattress would suit us best
20 octobre 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your wonderful feedback! We are delighted to hear that our sales advisor was so helpful and provided you with the information and space needed to select the perfect mattress. Finding the right fit is so important, and we are glad we could assist you in making your choice. We hope you enjoy your new purchase!
Team Bensons
Polite and friendly delivery people
Polite and friendly delivery people, on tine and good communication.
23 octobre 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your wonderful feedback! We're thrilled to hear that our delivery team arrived on schedule and provided polite, friendly service with great communication. We look forward to serving you again soon!
Team Bensons
Réponse de Bensons For Beds - Lincoln602
Thank you for your wonderful review! We're thrilled to hear you received excellent assistance and enjoyed our wide variety of options. Our team is dedicated to helping you find the perfect fit, and we appreciate your support. We look forward to serving you again in the future!
Team Bensons
The sales guy didn't pounce on us as…
The sales guy didn't pounce on us as soon as we enter the shop. He stayed his distance until we wanted help. He knew his stuff and took his time with us and explained everything we needed to know.
21 octobre 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for sharing your experience with us! We are delighted to hear that our sales advisor gave you the space to shop comfortably and was there to provide helpful, thorough information when you were ready. We always aim to offer a relaxed and knowledgeable service, and we are glad we got it right for you.
Team Bensons
Excellent service from the instore…
Excellent service from the instore staff through to the friendly and very competent delivery drivers
16 octobre 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your wonderful feedback! We're thrilled to hear that our in-store staff and delivery team provided you with excellent service. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon!
Staff were excellent
Staff were excellent on two visits. Friendly, informative and helpful on beds and offers. Showroom in Lincoln had just what I was looking for. Delivery was flexible which suited as property under renovation.
12 octobre 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your fantastic review! We're thrilled to hear our team provided excellent service and that you found the perfect bed in our Lincoln showroom. It's great to know our flexible delivery options worked for your renovation. We appreciate your support and hope to see you again soon!
Réponse de Bensons For Beds - Lincoln602
Thank you for your kind words! We're thrilled to hear that our salesman was able to assist you. Our team is dedicated to providing excellent service, and your feedback motivates us to keep up the great work. We look forward to serving you again soon!
Fully satisfied great bed
Just received my Hensby side draw bed. Easy to put together , side drawers slid on casters really well. Looks good and very comfy with Premier Inn Mattress. The salesman in Lincoln store spent ages with me making sure I got the bed I wanted. First class.
Only downside is we ordered it on Aug 3rd paid for it and then told delivery was Oct 8 th.
It was in the sale, so 10 weeks delivery why.
11 octobre 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your wonderful feedback Charles! We're thrilled to hear you love your Hensby side draw bed and that our team in Lincoln provided excellent service. We apologise for the longer delivery time and appreciate your patience. Enjoy your new bed,
Megan | Customer Care Specialist
Lincoln store
Andrew (Lincoln Store) was very helpful, he asked what my family and I was looking for.
After explaining what I was looking for he went out of his way to help and find us exactly what I wanted.
He has excellent customer service skills and I would recommend him to other customers.
Keep up the good work Andrew.
Many thanks. Mrs Lynne Sawyer and Family.
6 octobre 2026
Réponse de Bensons For Beds - Lincoln602
Thank you, Mrs. Sawyer! We're thrilled to hear about your positive experience with Andrew. His dedication to helping customers is truly commendable. We appreciate your recommendation and look forward to serving you and your family again soon,
Megan | Customer Care Specialist
great service
very efficient tidy, speedy and efficient guys who delivered and installed the bed.
5 octobre 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your wonderful review John! We're thrilled to hear that our team provided efficient and tidy service during your bed delivery and installation. Your satisfaction is our top priority, and we appreciate your support. Enjoy your new bed,
Megan | Customer Care Specialist
Réponse de Bensons For Beds - Lincoln602
Thank you for your wonderful feedback! We're thrilled to hear that your experience from ordering to delivery was smooth. Your satisfaction is our top priority, and we look forward to serving you again soon,
Megan | Customer Care Specialist
Professional
Friendly, professional and informed store personnel. Good advice given, and special offers pointed out.
The delivery team were great as well, calling me on the morning of delivery to confirm times. Very courteous and respectful when delivering. Many thanks 👍
21 septembre 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your wonderful review! We're thrilled to hear that our team provided you with friendly and professional service. It's great to know our delivery team made a positive impression as well. We appreciate your support and look forward to serving you again!
Réponse de Bensons For Beds - Lincoln602
Thank you for your fantastic review! We're thrilled to hear you had an excellent experience from our Lincoln showroom to delivery. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again!
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