We were served by Vivienne from the Livingston store, we were purchasing a bed for our first home and the service we received from her was very accommodating and professional. She made purchasing a be... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Almondvale Retail Park, EH54 6RQ Livingston, West Lothian, GB
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Lisez les avis des autres
Shop staff were knowledgable and friendly, listening to my needs and guiding towards the right mattress for me an my needs. No Sales pressure just genuine assistance. Prompt delivery too, kept in co... Voir plus
L'entreprise a répondu
Well pleased with new bed went from a double to a king size and it's big like the elephant in the room. Had to move furniture around in a showroom setting you don't realise how big or how high your n... Voir plus
L'entreprise a répondu
I purchased a divan bed and mattress from the Livingston branch. I was assisted by Vivienne a lovely lady with superb customer care skills and also very knowledgeable in the Company products. This... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Livingston651
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Almondvale Retail Park, EH54 6RQ, Livingston, West Lothian, Royaume-Uni
- 1506591939
4,8
Excellent
256 avis
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Friendly and efficient …
From start to finish lady made us very welcome. Very efficient service
10 septembre 2026
Réponse de Bensons For Beds - Livingston651
We're so glad to hear that you had a positive experience with our team! Thank you for choosing us! 😊
Vivienne from Livingston 10/10
We were served by Vivienne from the Livingston store, we were purchasing a bed for our first home and the service we received from her was very accommodating and professional. She made purchasing a bed very simple and straight forward and the service and attention to detail was absolutely fab from her end. We really recommend that if you need a bed, go to viv and she will make it a great experience. 10/10 stars for her, thanks again, if we need to come back for more furniture we know for sure who to come back too :)
3 septembre 2026
Réponse de Bensons For Beds - Livingston651
We're delighted to hear that Vivienne at our Livingston store made such a positive impression during such an exciting purchase for your first home! It's wonderful to know her professionalism, attention to detail, and friendly approach made the whole process simple and enjoyable. We'll be sure to pass on your fantastic feedback, and we're thrilled to hear she'd be your first choice for future furniture purchases!
💜 Thank you for your positive review - Lauryn at Customer Care 💜
The staff are always incredibly…
The staff are always incredibly friendly and helpful and our new bed was delivered without any issues by a brilliant delivery team who went above and beyond!
3 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Livingston651
Thank you for your kind words, we are thrilled to hear about your positive experience with our staff and delivery team! Customer satisfaction is our top priority and we're glad to have exceeded your expectations. Enjoy your new bed! 😊
Réponse de Bensons For Beds - Livingston651
Thank you for the kind words! It's our pleasure to provide top-notch service and share our knowledge with our customers. We appreciate your support and look forward to serving you again soon.
Top quality service and products
Top quality service and products!
I have recently purchased my bed for Bensons in Livingston and was very happy and will recommend far and wide.
Jade was just brilliant and made the whole process easy!
19 août 2026
Réponse de Bensons For Beds - Livingston651
Thank you for your kind words and recommendation! We are thrilled to hear that you had a great experience with Jade and are happy with your purchase. Thank you for choosing Bensons for Beds in Livingston!
Réponse de Bensons For Beds - Livingston651
We are so pleased to hear that our team member was very helpful and patient. We truly appreciate your kind words and positive feedback!
Team Bensons
The delivery was as per text message…
The delivery was as per text message also phone call. Drivers very helpful and friendly
9 août 2026
Réponse de Bensons For Beds - Livingston651
We're so pleased to hear that your delivery was communicated well and that our drivers were very helpful and friendly. Thank you for your kind words!
Team Bensons
Fantastic from start to finish
From the salesperson (Viv), who didn't try to sell us the most expensive bed but suggested the best fit for our needs, to the excellent delivery people, the experience of purchasing a bed was fantastic. The bed itself is very well made and looks great in our new house. I would recommend anyone to buy a bed from Bensons Livingston.
7 août 2026
Réponse de Bensons For Beds - Livingston651
We're so pleased to hear you had such a fantastic experience purchasing your bed! It's wonderful that our salesperson helped you find the best fit, and that our delivery team provided excellent service. We're delighted you love your well-made bed.
Team Bensons
No pressure sales
No pressure sales, great communication throughout till my order was delivered.
Whole experience was very very good
30 juillet 2026
Réponse de Bensons For Beds - Livingston651
We're so pleased to hear that you experienced no pressure sales and received great communication throughout. It's wonderful that your whole experience was very, very good!
Team Bensons
From the time of order to delivery
From the time of order to delivery, I was kept informed of what was going on and if I wanted to make any changes. On the delivery day, I was called ahead of time when the delivery was being made within my time slot. So overall, a great experience.
30 juillet 2026
Réponse de Bensons For Beds - Livingston651
We're so pleased to hear that you were kept informed from the time of your order to delivery. It's wonderful that you received a call ahead of time for your delivery slot, making for a great overall experience!
Team Bensons
salesman doesn’t hound you
Went to another bed store first then got fed up with salesman hounding my wife and I, so ended up walking out and went to benson store and I was approached by a salesman he new when to stay with us and new when to leave us, “good salesman”
29 juillet 2026
Réponse de Bensons For Beds - Livingston651
We're so glad to hear you had a positive experience with us after a less-than-ideal start elsewhere. It's wonderful to know our sales assistant understood your needs and provided excellent service. Thank you for sharing your feedback.
Team Bensons
Quality of mattress and Nadia
21 juillet 2026
Réponse de Bensons For Beds - Livingston651
We are glad to hear about your positive experience with the mattress and our team member. We appreciate your feedback.
Thank you for your positive review - Lauryn at Customer Care 💜
First class service from staff member…
First class service from staff member explained product very well. Kept up to date with delivery times arrived on time.
16 juillet 2026
Réponse de Bensons For Beds - Livingston651
We're so pleased to hear you received first-class service and that our staff explained the product so well. It's wonderful that you were kept updated and that your delivery arrived on time. Thank you for your kind feedback!
Easy, quick and helpful
The ordering of the bed was so easy and the options were clearly laid out. The delivery was swift and I was kept informed, a phone call prior to attendance. The two delivery men were polite and helpful and put the bed into the room of choice
4 juillet 2026
Réponse de Bensons For Beds - Livingston651
We're so pleased you found the ordering process easy and the options clear. It's wonderful that your delivery was swift, and our team kept you informed and were polite and helpful.
The staff were soooo helpful
The staff were soooo helpful. Helped me choose the best bed for my back. Nadya (I think) in Livingston was an angel, I came in one night just before closing (sorry) and she was super helpful. I left that night after buying the right bed. Explained everything well and in detail. Recommended to everyone. Great care packages too. Promote her she is so fantastic!
Becca with the bad back
4 juillet 2026
Réponse de Bensons For Beds - Livingston651
We're so pleased to hear about your fantastic experience at our Livingston store! It's wonderful that our team member was so helpful and explained everything well, ensuring you found the perfect bed for your back. Thank you for your recommendation!
New king size
Well pleased with new bed went from a double to a king size and it's big like the elephant in the room. Had to move furniture around in a showroom setting you don't realise how big or how high your new bed is I would advise you to measure your bed space and take a measuring tape with you we never done that. The delivery guys are really good I paid to get them to build ours they were at it an hour and took all the packaging away as there were a lot we have storage under ours which is a fantastic space.
2 juillet 2026
Réponse de Bensons For Beds - Livingston651
We're so pleased you're happy with your new king-size bed, even if it's quite the statement piece! It's great to hear our delivery team provided excellent service, including assembly and packaging removal. Enjoy the fantastic storage space!
Réponse de Bensons For Beds - Livingston651
We're so pleased to hear your delivery arrived on time and was handled professionally. Thank you for your positive feedback!
Team Bensons
Excellent customer care
I purchased a divan bed and mattress from the Livingston branch. I was assisted by Vivienne a lovely lady with superb customer care skills and also very knowledgeable in the Company products.
This made my shopping experience even better as I suffer from anxiety and panic. Vivienne made me feel so at ease and nothing was to much trouble. I actually felt quite relaxed while making my purchase. Thank you Vivienne for a lovely shopping experience .
27 juin 2026
Avis spontané
Réponse de Bensons For Beds - Livingston651
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team member provided superb customer care and made you feel at ease, making your shopping experience enjoyable and relaxed. Thank you for your kind words.
Team Bensons
The young lady who served us was most…
The young lady who served us was most helpful and spent a lot of time explaining the different options available.
26 juin 2026
Réponse de Bensons For Beds - Livingston651
We're so pleased our team member was helpful and took the time to explain the different options available to you. Thank you for your kind words!
Team Bensons
Excellent and responsive service …
Excellent and responsive service from initial sale to delivery. Communications good all the way throughout and staff all pleasant and personable.
26 juin 2026
Réponse de Bensons For Beds - Livingston651
We are so pleased you had an excellent experience from sale to delivery. We appreciate your kind words about our staff!
Team Bensons
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