Bensons For Beds - New Malden135 Avis 

Monika took the time to listen to what we wanted and we tried and looked at different beds/mattresses. We eventually got what we wanted. Now just waiting for the delivery and can't wait

Gave us plenty of time to try lots of options and the lady that helped us with our purchase was very informative and good fun to deal with.

Great service from a very knowledgeable and helpful Anil.

Good service , explained everything we needed to know up front , and left us alone to try each bed in our own time . We decided the best bed for us based on comfort without unwanted influence . Paperwork was efficient with a sixteen day delivery .

The staff are very helpful and knowledgeable. I’ve been to Bensons for Beds three times now and each time it’s been a good experience. The staff are patient and considerate and I feel very comfortable. Thank you Bensons for Beds

Damaged items, items missing and wrong item delivered. Very poor after sales service, no response to email complaining about the above. Would never use again.

The staff was patient, really helpful & has knowledge of the products which I was looking for.

We ordered a new bed and mattress In June. We also applied for insurance to cover the bed. The first bed frame was delivered and faulty. A second third and now a fourth has arrived today only to be faulty as well. We have had to have time off work each time for the delivery. We are now at the end of our patience waiting for the fifth one to be delivered. The Insurance has now run three months for nothing Would never use them again.

Informed & engaging staff. Know the products very well.

Excellent knowledgeable efficient service great range of beds to try

We've bought 3 mattresses from Bensons for Beds now and each time the service has been great. Monika at New Malden was really helpful and friendly throughout the process of choosing. Highly recommend

Great selection of beds, helpful assistants and easy to order with interest free credit available and a reasonable delivery time

We paid £1500 for a bed, bed base, headboard and mattress when we spoke to the salesman he said about putting the bed together and taking our old one away. However when we finished the order we discovered that the salesman didn’t charge us for putting it together so we paid £30 extra then the manager had the nerve to then say it would cost a further £90 to take the old bed away. The manager said that the salesman that dealt with us was one of the best. If this was true why was there 2 major errors in one Order? I wouldn’t shop here again due to the mistakes that have happened in this purchase.

Great attentive service. Better prices than anyone else and no pressure selling in store. Chose what we wanted online then went to store to check quality etc, which was great. Really happy and highly recommend.

The sales person Keith was very friendly and helpful, not pushy and very knowledgeable

New Malden store Saturday 26 August : greeted by Simon and what followed was a masterclass in professional, friendly product advice. Took us through the options and helped us to narrow down our choice. We left with the perfect mattress at the perfect price. Simon is a great ambassador for Bensons. Well done!

Charlie the Store Manager at New Malden branch was very knowledgeable and was a huge help in guiding us through the whole bed selection process. We were also extremely impressed with his friendly and approachable manner.