We were very impressed by the young salesman in store when we visited. He was very knowledgeable about the products, but at the same time we did not feel pressurised to buy.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4a Northwich Retail Park, CW9 5LY Cheshire, Cheshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... Voir plus
L'entreprise a répondu
Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. B... Voir plus
L'entreprise a répondu
My in-store experience was excellent, and the staff were very helpful. It's critical to try a mattress before you buy in my opinion and Benson's is one of the few places you can that.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Northwich600
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, Royaume-Uni
- 1606352657
4,6
Excellent
324 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service in store and on time delivery
Great service in store and delivery was on time, lovely staff and bed built and mattress added back on in no time.
Very happy with the bed and the service.
14 mai 2025
Avis spontané
Réponse de Bensons For Beds - Northwich600
Thank you for taking the time to share your positive experience! We are thrilled to hear that you had a seamless shopping and delivery process and are satisfied with your new bed. Our team takes pride in providing excellent service and we look forward to serving you again in the future.
Réponse de Bensons For Beds - Northwich600
Thank you for the positive feedback! We strive to provide excellent service and knowledgeable solutions for all our customers. We appreciate your support!
Sleep well, Team Bensons💜
Réponse de Bensons For Beds - Northwich600
We're thrilled to hear that you found our bed selection and our staff helpful! Providing our customers with an exceptional experience is our top priority. We appreciate your feedback and hope to see you again soon! 🛏️😊
Sleep well, Team Bensons💜
Very helpful sales staff who gave all…
Very helpful sales staff who gave all info without being pushy
19 avril 2025
Avis spontané
Réponse de Bensons For Beds - Northwich600
Thank you for your kind words! We believe in providing informative and pressure-free experiences for our customers. It means a lot to us that our sales staff could assist you in a helpful manner. Come back anytime!
Sleep well, Team Bensons💜
The gentleman that was very helpful…
The gentleman that was very helpful polite and made it easy to order he had excellent knowledge of the products and made it easier for us to decide thankyou Brandon
11 avril 2025
Réponse de Bensons For Beds - Northwich600
Thank YOU for choosing our business! We are thrilled to hear that Brandon provided exceptional service and helped make your ordering process easier. We will make sure to pass along your kind words to him. We can't wait to continue providing you with top-notch products and service.
Very helpful staff
Very helpful staff, professional and friendly. Sarah, who served me, also informed me of a promotion that was going in at the moment. I prefer to go in the store to see and feel products before purchasing them.
Even helped me to get my mattress to the car.
1 avril 2025
Réponse de Bensons For Beds - Northwich600
We are thrilled to hear about your positive experience at our store with our helpful and professional staff, especially Sarah. We are also happy to know that you appreciate the value of our in-store promotions and the assistance we provide in getting your mattress to your car. We strive to provide exceptional customer service and are always here to help with your purchasing decisions. Thank you for choosing us! Team Bensons
Helpful staff,good well made…
Helpful staff,good well made products.And added extras a good extra.Bought our last bed and mattress off them and would definitely recommend.
24 mars 2025
Réponse de Bensons For Beds - Northwich600
We appreciate your positive feedback! We're glad our helpful staff and well-made products met your needs. It's great to hear you recommend us based on your past experience. Take care, Megan at Customer Care
Great service, and knowledgeable
Peter at the Northwich store was friendly and very patient. Giving us plenty of time to make up our minds, we never felt rushed. We told him the type of mattress we were looking for and he gave us a few options to try. I always use Bensons and they never fail to get it right. Thank you.
19 mars 2025
Avis spontané
Réponse de Bensons For Beds - Northwich600
We appreciate your kind words! It's great to hear that you felt supported by our team during your visit to the Northwich store. We're so glad they could assist you in finding the perfect mattress. Thank you for choosing us again, Megan at Customer Care
Réponse de Bensons For Beds - Northwich600
We're glad you found it easy to order online. We appreciate your feedback, Megan at Customer Care
A few order teething problems but overall a great experience
A few teething problems during ordering, which were sorted out but overall a great experience and delighted with the product. We were kept informed at regular intervals from order to delivery and delivery was smooth and efficient. Just one bit of feedback- it would be useful if in store staff could deal with refunds, instead of having to contact customer services. An error was made on the initial order, where the discount wasn’t applied and it took a number of phone calls to both customer services and the store to resolve. After that, everything was perfect, and would recommend to friends and family. Thank you.
12 janvier 2025
Avis spontané
Réponse de Bensons For Beds - Northwich600
We appreciate your feedback and are glad you are delighted with the product. We're happy the delivery was smooth and efficient. Thank you for the suggestion regarding in-store refunds; we will consider this to improve our service. We regret the initial ordering issues and appreciate your patience in resolving them. We value your recommendation, Megan at Customer Care
Excellent team
The team were friendly, welcome and professional.
They answered all my questions and gave advice and support to help our choices.
28 janvier 2025
Réponse de Bensons For Beds - Northwich600
We appreciate you taking the time to share your experience. We're happy to hear that our team was friendly, welcoming, and professional while assisting you!
Take care,
Megan at Customer Care
Réponse de Bensons For Beds - Northwich600
Thank you for your 5 star review Karen. We are pleased that you had a lovely experience with us. Take care,
Megan at Customer Care
Happy customer with service in Northwich
Store had very friendly and knowledgeable staff.
Plenty of choice of beds to choose from
1 janvier 2025
Réponse de Bensons For Beds - Northwich600
We appreciate you sharing your experience. We're happy to hear our staff was friendly and knowledgeable, and that you found a wide selection of beds.
Take care,
Megan at Customer Care
Brandon was a charming advisor
Brandon was a charming, helpful and knowledgable young man who served me as I bought a sofa bed.
He was a good advisor as I decided which to buy and very efficient in the sales process.
I have bought items from Bensons before and would be happy to be helped by Brandon again.
Well done young man!
17 janvier 2025
Réponse de Bensons For Beds - Northwich600
We appreciate you sharing your positive experience! We're happy to hear that our colleague was helpful and knowledgeable during your sofa bed purchase. We value your continued business and look forward to assisting you again in the future.
Take care,
Megan at Customer Care
Your assistant that day was very…
Your assistant that day was very helpful and knowledgeable about the product I wanted to buy. Never hurried me , never was pushy. The Northwich Cheshire branch was well laid out and had a good selection.
29 novembre 2024
Réponse de Bensons For Beds - Northwich600
We're so pleased to hear about your positive experience at our Northwich Cheshire branch! It's wonderful to know our assistant was helpful and knowledgeable without being pushy, and that you appreciated the store's layout and selection.
Team Bensons
Staff were very helpful in choosing are…
Staff were very helpful in choosing are purchase.
23 novembre 2024
Réponse de Bensons For Beds - Northwich600
We're so pleased to hear that our staff were very helpful in assisting you with your purchase! Providing excellent service is something we truly value. Thank you for your wonderful feedback!
Team Bensons
A great shopping experience
The store was well laid out, it was easy to compare beds and mattresses. All our questions were answered. We had an enjoyable shopping experience. Lovely staff.
18 novembre 2024
Réponse de Bensons For Beds - Northwich600
We're so pleased to hear you had such an enjoyable shopping experience! It's wonderful that our store layout made it easy to compare products and that our staff were able to answer all your questions.
Team Bensons
Excellent service
17 novembre 2024
Réponse de Bensons For Beds - Northwich600
Thank you for the lovely comment.
Excellent experience
Sarah was really helpful and kind, she understood what we needed and found something perfect for us. Can’t wait to receive our new bed!
2 novembre 2024
Réponse de Bensons For Beds - Northwich600
We're so pleased to hear that our team member was helpful and understood your needs, finding the perfect item for you. We hope you absolutely love your new bed!
Team Bensons
Réponse de Bensons For Beds - Northwich600
We are so pleased you found us so helpful
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.