We were very impressed by the young salesman in store when we visited. He was very knowledgeable about the products, but at the same time we did not feel pressurised to buy.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4a Northwich Retail Park, CW9 5LY Cheshire, Cheshire, GB
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Lisez les avis des autres
The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... Voir plus
L'entreprise a répondu
Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. B... Voir plus
L'entreprise a répondu
My in-store experience was excellent, and the staff were very helpful. It's critical to try a mattress before you buy in my opinion and Benson's is one of the few places you can that.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Northwich600
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, Royaume-Uni
- 1606352657
4,6
Excellent
324 avis
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Excellent Customer Service
Sarah in the Northwich Branch provided excellent customer service. She wasn't pushy and offered advice when needed. Sarah was patient and gave us time to reflect on choices and pricings of the products.
I would highly recommend this store.
18 mai 2024
Réponse de Bensons For Beds - Northwich600
We're so pleased to hear you had such a positive experience in our Northwich branch! It's wonderful to know our team was patient and provided helpful advice without being pushy, giving you time to make your choices. Thank you for your high recommendation!
Team Bensons
Réponse de Bensons For Beds - Northwich600
We're so happy to hear that our service met your expectations. We truly appreciate your kind words and positive feedback!
Team Bensons
I recently visited the northwich store
I recently visited the northwich store. Mike was beyond helpful I found exactly what I was looking for.
He’s Credit to the company
1 mai 2024
Réponse de Bensons For Beds - Northwich600
We're so pleased to hear about your positive experience in our Northwich store! It's wonderful that our team member was so helpful and that you found exactly what you were looking for. We appreciate your kind words!
Team Bensons
Friendly and very good knowledge
Friendly and very good knowledge. Eager to please but not pushy. A good experience.
17 avril 2024
Réponse de Bensons For Beds - Northwich600
We're so pleased to hear that our team was friendly and knowledgeable, and that you had a good experience without feeling pressured. Thank you for sharing your positive feedback!
Team Bensons
Francesca at Northwich store was very…
Francesca at Northwich store was very helpful and informative, without pressuring us while we were browsing. Very happy with our choice and can't wait for our new bed
17 mars 2024
Réponse de Bensons For Beds - Northwich600
We are so pleased to hear that our team member was helpful and informative without being pushy during your browsing experience. It's wonderful that you're happy with your choice and eagerly anticipating your new bed!
Team Bensons
Réponse de Bensons For Beds - Northwich600
We're so pleased to hear you felt well looked after and that the mattress was explained well. Thank you for your wonderful feedback!
Team Bensons
Réponse de Bensons For Beds - Northwich600
We're so happy to hear you had a positive experience with our customer service. We truly appreciate your kind words.
Team Bensons
Excellent service from start to finish
Excellent service from start to finish
Northwich branch
13 mars 2024
Réponse de Bensons For Beds - Northwich600
We're so happy to hear about your excellent experience at our Northwich branch from beginning to end. Thank you for sharing your positive feedback with us!
Team Bensons
Harry was extremely helpful and plenty…
Harry was extremely helpful and plenty of product knowledge 10/10
9 mars 2024
Réponse de Bensons For Beds - Northwich600
Thank you for your fantastic review! We're so pleased to hear that our team member was extremely helpful and demonstrated excellent product knowledge. We truly appreciate your kind words and support!
Team Bensons
Wide choice of quality beds.Excellent showroom and knowledgeable
Excellent showroom and knowledgeable, friendly staff who made the selection process so easy.
9 mars 2024
Réponse de Bensons For Beds - Northwich600
We're so pleased to hear you had such a positive experience in our showroom! It's wonderful to know our team was knowledgeable and friendly, making your selection process easy and enjoyable.
Team Bensons
Good staff; limited selection
V limited selection of sofabeds (as opposed to beds) in-store - we had to go online to look at the full range. But the staff were friendly and helpful without being pushy, and the service was fine.
21 février 2024
Réponse de Bensons For Beds - Northwich600
We appreciate your feedback regarding the selection of sofabeds in-store and understand your need to explore our full range online. We're delighted to hear that our staff were friendly and helpful without being pushy, and that you found the service to be fine.
Team Bensons
Réponse de Bensons For Beds - Northwich600
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and that you found the process easy. We truly appreciate your kind words!
Team Bensons
Very helpful and Harry was excellent in…
Very helpful and Harry was excellent in showing us the range of beds and mattress styles available
21 février 2024
Réponse de Bensons For Beds - Northwich600
Thank you for your wonderful feedback! We're so pleased to hear that our colleague was excellent in helping you explore our range of beds and mattress styles. We appreciate you taking the time to share your positive experience.
Team Bensons
No pressure to buy
No pressure to buy. Friendly staff who were welcoming and professional.
18 février 2024
Réponse de Bensons For Beds - Northwich600
We're so pleased to hear that our staff made you feel welcome and were professional. We always aim to provide a comfortable and pressure-free experience for our customers.
Team Bensons
Staff very helpful and understood our…
Staff very helpful and understood our requirements
18 février 2024
Réponse de Bensons For Beds - Northwich600
We're so pleased to hear that our team was very helpful and understood your needs! Thank you for your kind words.
Team Bensons
Knowledge and advice provided by sales…
Knowledge and advice provided by sales assistant / manager.
12 février 2024
Réponse de Bensons For Beds - Northwich600
We're delighted to hear you found the knowledge and advice provided by our team helpful! Ensuring our customers feel well-informed is very important to us. Thank you for your positive feedback!
Team Bensons
The assistant was Francesca very…
The assistant was Francesca very helpful, I went in for some pillows and came out with 2 reclining beds. Not a bad sale lady. Look after her. Many thanks
Mr Frazer
15 février 2024
Réponse de Bensons For Beds - Northwich600
Thank you for your wonderful review! We're delighted to hear that our team member was so helpful and provided such excellent service. It's fantastic that you found exactly what you needed, and we'll be sure to share your kind words with them. We appreciate you choosing us.
Team Bensons
Excellent customer service
Excellent customer service. Francesca Very knowledgeable and friendly.
14 février 2024
Réponse de Bensons For Beds - Northwich600
Thank you for your fantastic review! We're so pleased to hear that you experienced excellent customer service and found our team member to be very knowledgeable and friendly.
Team Bensons
We were impressed with the trial/ test…
We were impressed with the trial/ test bed indicating the individuals shapes size and weight in order to help choose the correct type of mattress.
There was no pressure and we were given enough guidance to allow us to make a decision.
12 février 2024
Réponse de Bensons For Beds - Northwich600
Thank you for your wonderful feedback! We're so pleased to hear that our trial bed and guidance helped you confidently choose the perfect mattress without any pressure. We appreciate your kind words!
Team Bensons
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