Bensons For Beds - Oldham Avis 

Great customer service

Was really helpful and friendly, I didn't feel rushed placing my order

I had already seen the bed I wanted the assistant although u didn't have it in store showed me various other similar types.she didn't need to put the time on she could have sat me down and done the paperwork but she wanted to make sure it was right

I’m very happy with this bed. Very nice. Good quality and price. Definitely recommend.

Excellent customer service. Great communication throughout. Good delivery on time.

I purchased Wordrope with delivery and fitting .
It was not fixed well it is not stable and shaking it is not safe to use .
When I reported this they mentioned I need to attached myself or handy man because the fitter don’t have home insurance.
If they mentioned this from the beginning verbally or on the order I wouldn’t take it .
I asked them either to refix or come and collect and process refund . Unfortunately they refused to do so .

Great service and very comfortable mattress

Allowed us to look around at our leisure, the young lady at the Oldham shop Elk mill was very helpful & polite

I bought a mattress from Benson for beds. I was served by a lovely store assistant called Shannon. She couldn't do enough to help. We got sound advice and we were very happy with the service received by this young lady. Thank you

Forgotten what a big decision buying a bed was as it’s not something you buy on a regular basis. Owen at the Oldham branch made it very easy for us, on hand to answer all the questions but not in your face or hovering he was very professional. Great choice of beds, mattresses and headboards to cover a wide range of budgets.

The store is at a convenient location and there was lots of choice. The sales assistant was knowledgeable and helpful without being pushy. We picked our mattress and were given advice re payment plans available. We paid and arranged delivery.
The delivery was very well organised, Bensons delivery people kept us informed in the fortnight preceding delivery and on the day we were able to track our delivery. They phoned us when we were the next delivery. The delivery people were incredibly efficient and very quickly our mattress was installed. Very happy with the whole process.

Colin who served us really new everything about bed.

Great service we'll informed staff very good knowledge of products explained discounts and add on all in all Great experience

They are not pushy and are friendly and provide advice when appropriate

Shannon was attentive whilst not invasive. Listened to what we did and didn’t want - giving us time to ‘try for ourselves’.

Having previously purchased a long-lasting bed from Dreams assumed we’d be repeating that, though tried Bensons first, on the same retail estate whilst out shopping. How glad we went to Bensons.

Good choice of mattresses in terms of size, make-up and price-point in a clean, well laid-out store (Oldham/Elk Mill). Tried several before returning to our favourite.

One doesn’t purchase a mattress frequently so it needs to ‘feel right’. Likewise a sizeable commitment, so a bit of due diligence is necessary too.

(Made an excuse to checkout Dreams too - assuming we’d be looking to buy ‘decided on’/similar speck mattress there. More staff than customers - smaller store. Opening line from first member of staff “if you tell us what you want you won’t need to press all the mattresses”. This obviously coloured our experience undermining the prior recall of last Dreams purchase. Disappointed with range - specific Dreams one I had researched on their website not available. Sale discount only on full bed not just a mattress).

Suffice to say we left within 5 minutes and hop-footed it back to Bensons. Over £2k spend (after 25% off) and interest free credit to boot. Win:Win. I know where we’ll be going first next time we need a new mattress!

(My only disappointment was the £49 fee to deliver - alas see this more and more now across all retailers. Just lose it in the overall purchase cost please. Amazon manage it if you spend £35)!

Emma helped me and my husband to choose a new mattress and bed frame last week. We weren't sure what type to go for, emma was friendly and knowledgeable and helped us decide with ease on a style that suited us best, and it will be delivered before Christmas. Many thanks to Emma!

Regular contact so knew exactly when to expect the delivery crew, plus speedy and efficient service.Courteous and careful.

Right from the initial meet in store on the day i went to look for a single mattress for an adult,everything ran smoothly. I told them what i was looking for and my budget. No extra pressure to spend more. Ordered, payed and given delivery date. Delivered on agreed date and on time. I tracked the delivery on the date it was due. Excellent all round service.

The salesman Owen was fantastic, we visited the store 3 times before we made a decision/purchase, on all 3 visits Owen was patient, knowledgeable and above all a really nice guy , as I work in retail myself I understand that people buy from people and I wouldn’t hesitate to buy from Owen again.

Looking for a mattress, great help from Michael providing knowledge and options.
Ordered Saturday, delivered Monday.
Perfect.