Very helpful and knowledgeable staff. We went into the orpington branch for a wander and look around as were in need of a new mattress and pillow due to myself having bad back/shoulder problems.At no... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG Orpington, Kent, GB
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Lisez les avis des autres
Can recommend Benson for Beds, from start to finish, kept us informed step by step. Excellent sales and delivery service. Well made and very comfortable.
L'entreprise a répondu
We purchased the bed online and the mattress from inshore. Benson married up the two purchases for a single delivery. Staff in store and online were very helpful. Delivery team [we paid for assembly]... Voir plus
L'entreprise a répondu
We have been helped during all our time at bensons Orpington and the sales person was very good at his job. He explained the difference between all the mattresses available . And the delivery was on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Orpington679
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG, Orpington, Kent, Royaume-Uni
- 1689827956
4,8
Excellent
491 avis
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Réponse de Bensons For Beds - Orpington679
Thank you for your kind words! We're thrilled to hear you had a great experience with our service. Our team works hard to ensure every visit is enjoyable. We look forward to welcoming you back soon!
Can recommend Benson for Beds
Can recommend Benson for Beds, from start to finish, kept us informed step by step. Excellent sales and delivery service. Well made and very comfortable.
29 octobre 2026
Avis spontané
Réponse de Bensons For Beds - Orpington679
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our sales and delivery service. It's wonderful to know you're enjoying your comfortable bed. We appreciate your recommendation and look forward to serving you again!
excellent service, quality products.
Friendly service, perfectly tailored to the customer's need. I previously bought a bed and mattress and went to buy a new mattress. The service was absolutely faultless.
24 octobre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service and that we could meet your needs perfectly. We appreciate your loyalty and look forward to helping you again in the future!
Réponse de Bensons For Beds - Orpington679
Thank you for your kind words! We're thrilled to hear that you were pleased with our communication and delivery service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Very happy customer 😀
Very helpful and knowledgeable staff. We went into the orpington branch for a wander and look around as were in need of a new mattress and pillow due to myself having bad back/shoulder problems.At no point were we under any pressure to buy were left to just look and try a few products with any advice or questions helpfully answered by the team along the way! So nice to beable to do this. And with this chilled experience felt more than happy to purchase. With 20% off and delivery etc all sorted within a week. Can't ask for any better than that⭐️
18 octobre 2026
Réponse de Bensons For Beds - Orpington679
We are absolutely thrilled to hear about your wonderful experience at our Orpington branch! It is fantastic that you felt under no pressure and could enjoy a relaxed, chilled environment while finding the perfect mattress and pillow to help with your back and shoulder problems. We are delighted that you received such helpful advice and that your delivery was sorted so quickly with a great discount. We hope your new purchases bring you the comfort and relief you deserve!
Team Bensons
Stress removed from buying a bed
Have just purchased a second bed in Bensons one last year and one today.
Nick the manger looked after me both times, he didn’t overpower me but was there when needed.
This guy knows his beds, he went above and beyond to make sure I got what I wanted on both purchases.. bases mattresses gliders …. bespoke materials etc.
I would have no problem recommending the Bensons for Beds at Sevenoaks Way.
Great service
Thanks Nick
20 octobre 2026
Avis spontané
Réponse de Bensons For Beds - Orpington679
Thank you so much for sharing your wonderful experience with us. We are absolutely delighted to hear that you received such exceptional, attentive, and knowledgeable service during both of your purchases. It is fantastic to know that you felt well looked after without any pressure and that you were able to find the perfect bespoke combinations for your home. Your kind recommendation of our store means the world to us, and we truly appreciate your continued support.
Team Bensons
Excellent bed and Professional Customer Service
Benson for beds provided an excellent bed - so comfortable - as well as really professional customer service from Sale to Delivery. Very patient, helpful and knowledgeable sales staff with great communication keeping us up to date throughout the process. The delivery was within a 3 hour window with a phone call before arrival. The assembly was quick and efficient with all the packaging removed.
16 octobre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for your wonderful review! We're thrilled to hear you love your new bed and had a great experience with our team. Our staff works hard to ensure everything runs smoothly, and we're glad you appreciated the communication and delivery. Enjoy your comfortable nights ahead!
No hassle
No hassle buying the mattress in the first place. Delivery was as arranged and the delivery team were efficient and polite.
30 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Orpington679
Thank you for your wonderful review! We're thrilled to hear that your mattress purchase was hassle-free and that our delivery team made a positive impression. Your satisfaction is our priority, and we appreciate your support. Enjoy your new mattress!
We have been helped during all our time…
We have been helped during all our time at bensons Orpington and the sales person was very good at his job. He explained the difference between all the mattresses available .
And the delivery was on time as well and very polite persons.
Thank you all
24 septembre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for your wonderful review! We're thrilled to hear that our team at Bensons Orpington provided you with excellent service and helped you find the perfect mattress. Timely delivery and polite staff are our priorities. We appreciate your support and look forward to serving you again!
easy and simple
The purchase of the mattress was made simple with the help of the staff member. I was notified of the time slot for delivery and then when they were 30 minutes away. Delivery was professional and seamless.
2 octobre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for your wonderful feedback! We're thrilled to hear that our staff made your mattress purchase easy and that the delivery went smoothly. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again!
Excellent service as always
As always when purchasing anything from benson for beds. Comunication is excellent and always deliver on time with helpful drivers
2 octobre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for your fantastic review! We're thrilled to hear that you appreciate our communication and timely deliveries. Our team works hard to ensure a great experience, and your feedback means a lot to us. We look forward to serving you again soon!
The customer service was great
The customer service was great. I can't recall his name but he was very patient while I spent quite some time deciding between firm and medium.
22 septembre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. Our team is always here to help you find the perfect fit. We appreciate your feedback and look forward to serving you again!
We purchased the bed online and the…
We purchased the bed online and the mattress from inshore. Benson married up the two purchases for a single delivery. Staff in store and online were very helpful. Delivery team [we paid for assembly] were polite and got the job done quickly, even getting the components including mattress to our loft bedroom.
28 septembre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for your wonderful review! We're thrilled to hear that Benson and our team provided excellent service and made your delivery seamless. It's great to know our delivery team met your expectations. We appreciate your support and hope you enjoy your new bed and mattress!
Good customer service in store
Good customer service in store, good communication from the delivery drivers and mattress arrived perfectly.
26 septembre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service and delivery team. Your satisfaction is our top priority, and we appreciate your support. Enjoy your new mattress!
The assistant in the shop was very…
The assistant in the shop was very helpful, and gave us great advise.
We had regular updates and the mattress was delivered on time.
21 septembre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for your kind words! We pride ourselves on providing exceptional customer service and we're glad our assistant was helpful and provided great advice. We always strive to keep our customers informed and deliver on time. We hope you are enjoying your new mattress! Thank you.
Store was very detailed in its…
Store was very detailed in its explanations and answered all my questions in a way. I could understand
Delivery was swift smooth and courteous and I was alerted to their arrival half an hour before…. Very pleased with the bed and the service
14 septembre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for the kind words and positive review! Our team takes great pride in providing detailed explanations and swift, courteous delivery. We're so glad you're pleased with your new bed and our service. We appreciate your business and hope to serve you again in the future.
Réponse de Bensons For Beds - Orpington679
"Thank you for the kind review! We are thrilled to hear that you had a positive experience with us. It's our pleasure to serve you and we look forward to continue providing great service. Have a fantastic day!"
Friendly and professional
Friendly and professional - removed old bed and set up new one
12 septembre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for your lovely review. We're pleased to hear you found our team friendly and professional. We truly appreciate your feedback and look forward to seeing you again soon!
They were polite on time and carried…
They were polite on time and carried the items very carefully. Explained everything very well. And took time to set everything up. Not rushed things.
Delivery was good they rang 30moms before delivery.
9 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Orpington679
Thank you, Pat, for taking the time to leave such a wonderful review. We're delighted to hear that our delivery team was polite, careful, and took the time to explain everything and set up your items properly. It's great to know that the advance call and unhurried service made for a positive delivery experience. We truly appreciate your feedback and hope you enjoy your new purchase for many years to come.
:Our mattress was delivered on the…
:Our mattress was delivered on the scheduled day.
We received a text message at 8:00am saying our mattress would arrive between 9:30am and 11:30am and then we received a phone call shortly after saying delivery would be with us at 9:15am. Staff were polite.
12 septembre 2026
Réponse de Bensons For Beds - Orpington679
Thank you for taking the time to leave such a positive review. We’re delighted to hear that your mattress was delivered as scheduled and that our delivery updates kept you well informed throughout the morning. It's great to know that the team arrived promptly and provided a polite and professional service.
We truly appreciate your feedback and thank you for choosing Bensons for Beds. We hope you enjoy your new mattress for many years to come.
Kind regards,
The Bensons for Beds Orpington Team
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