Bensons For Beds - Oxford680 Avis 

301
•
TrustScore 5 sur 5

4,9

Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Visited the Botley Road Oxford store and Kurtis was extremely helpful and knowledgable. He helped us find the right mattress in no time at all. Great service and would highly recommend visiting this s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The sales representatives were very friendly and helped us to find a perfect bed which met our health requirements. I highly recommend castelle in Oxford branch, she is very helpful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de matelas

À propos de Bensons For Beds - Oxford680

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, Royaume-Uni

  • 1865202795

4,9

Excellent

TrustScore 5 sur 5

301 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(301)

26 554 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best bed shop in the country!

I don’t think I will ever think of a better place than Oxford Bensons For Beds branch. This is my second time experiencing and purchasing a bed from them. Christelle helped me to choose the right mattress for me and the right frame that I was looking for. It ticked all the boxes for what I want. She was very clear and wasn’t pushy. Was very professional and knowledgeable. Will definitely purchase again in the future. Thank you Christelle and Bensons For Beds for the amazing beds and friendly staff that you employ. Looking forward to the delivery on the 23rd April and having the best night sleep. Mr Beale.

5 avril 2025
Avis spontané
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Réponse de Bensons For Beds - Oxford680

We're happy to hear about your positive experiences at our Oxford branch and that you found the perfect bed. We appreciate that you found our team member helpful and not pushy. We look forward to your future purchases and hope you enjoy your new bed! Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

The salesman in Oxford gave us the…

The salesman in Oxford gave us the exact info that we needed, without being in our face or to pushy. We had a very good experience and we returned on the same afternoon to buy our bed.

28 février 2025
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Réponse de Bensons For Beds - Oxford680

We're happy to hear that the salesperson provided you with the information you needed without being overly pushy. We appreciate you returning to purchase your bed and for sharing your positive experience! Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

We had an excellent experience…22.02 .25

We had an excellent experience everything was explained to us in detail why one mattress was better for us and we went back a few weeks later and ordered a divan bed set.Both sales staff went above and beyond being so helpful.

25 février 2025
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Réponse de Bensons For Beds - Oxford680

We appreciate you sharing your experience! We're happy to hear that our staff provided detailed explanations and helpful service, leading to your divan bed set purchase. Thanks for the positive feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Great efficient service from polite…

Great efficient service from polite knowledgeable staff

5 février 2025
Logo de Bensons For Beds - Oxford680

Réponse de Bensons For Beds - Oxford680

We're glad you received great, efficient service from our polite, knowledgeable staff! Thank you for your positive feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Pleasant experience

We were made welcome in the shop and our salesperson Julia was extremely knowledgeable and helpful.

28 janvier 2025
Logo de Bensons For Beds - Oxford680

Réponse de Bensons For Beds - Oxford680

We're happy to hear that you felt welcome in our shop, and we appreciate your positive feedback regarding the helpful service you received. Thank you, Megan at Customer Care

Noté 5 sur 5 étoiles

Very good services

Kurtis helped us a lot, given us lots of information, thanks again

28 janvier 2025
Logo de Bensons For Beds - Oxford680

Réponse de Bensons For Beds - Oxford680

We're happy to hear that the information was helpful. We appreciate you taking the time to leave us this positive feedback.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

Bensons team knew their job and offered great advice on their products.

The Bensons shopping experience was great from start to finish. And i would certainly deal with them in the future.

12 janvier 2025
Avis spontané
Logo de Bensons For Beds - Oxford680

Réponse de Bensons For Beds - Oxford680

We're happy to hear that your shopping experience was great from beginning to end. We appreciate your positive feedback and look forward to assisting you again!
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

The sales person was very polite

The sales person was very polite, and knowledgable about the different products was helpful with our design making.

27 janvier 2025
Logo de Bensons For Beds - Oxford680

Réponse de Bensons For Beds - Oxford680

We appreciate you taking the time to share your feedback! We're happy to hear that our sales team was polite, knowledgeable, and helpful with your design.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

Very friendly

Christelle was very friendly, and a huge help in explaining the choices available, and choosing a fame, mattress etc. Would recommend.

24 janvier 2025
Logo de Bensons For Beds - Oxford680

Réponse de Bensons For Beds - Oxford680

We're happy to hear that our team member was so helpful in explaining your options and assisting you with your selections. We appreciate your recommendation, Megan at Customer Care

Noté 5 sur 5 étoiles

Really helpful but not pushy in the…

Really helpful but not pushy in the store, great selection, welcoming environment, whole process (order, finance, delivery etc) was clearly explained. Simple and good experience, Awaiting delivery.

14 janvier 2025
Logo de Bensons For Beds - Oxford680

Réponse de Bensons For Beds - Oxford680

We appreciate you sharing your feedback! We're glad the team was helpful and clear, and that you found a great selection in a welcoming environment. We hope your delivery goes smoothly, Megan at Customer Care

Noté 5 sur 5 étoiles

Fantastic sales man

Fantastic sales man. Was so easy to chat to and very personal

8 janvier 2025
Logo de Bensons For Beds - Oxford680

Réponse de Bensons For Beds - Oxford680

We're happy to hear that you found our team member approachable and easy to talk to. Thank you for your positive feedback! Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

Salesman was not pushy trying the hard…

Salesman was not pushy trying the hard sell genuinely wanted to help get the right product

2 janvier 2025
Logo de Bensons For Beds - Oxford680

Réponse de Bensons For Beds - Oxford680

We're happy to hear that our team member provided you with the support you needed. Thank you for your positive feedback and for recognizing our team's efforts!
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

a lovely lady in oxford bensons for…

a lovely lady in oxford bensons for beds called christelle provided us amazing service while searching for a mattress! We ended up buying one for the price of £549 including delivery!! - incredible price 😁

3 janvier 2025
Avis spontané
Logo de Bensons For Beds - Oxford680

Réponse de Bensons For Beds - Oxford680

We're happy to hear that you received amazing service while searching for a mattress! We're so glad you found one at an incredible price, including delivery. Thank you for your positive feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Outstanding Choice

The choice available to try in store was outstanding with matching customer service, followed up with comprehensive descriptions online in the easy to navigate webstore allowed me to make an informed decision on which mattress to go for.

The assembly charges where reasonable, but I do feel the takeaway and recycling charges where a bit of a touch. I would like to feel these charges where cost neutral to support good environmental choices. Or maybe have a link to a video of your recycling process to validate the charge.

25 novembre 2024

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