Bensons For Beds - Oxfordshire757 Avis 

Ciaran took time to explain and help us with our choice of mattress and divan base. He guided us through the many choices and let us find what suited us for ourselves. At no time did we feel rushed or pushed into making a decision. It was a very good experience and I can't recommend it high enough.

Great choice and good prices. Staff were fantastic.

Your colleague showed us the collection in our price range and was very patient helping us choose the colour. He was friendly, personable and knowledgeable. It made buying a new bed an enjoyable experience

We are really pleased with our new ochre coloured sofa bed. Looks v. contemporary and is solid, well designed and we feel represents great value for money. It was delivered on the date they said and the comms were good to let us know a pinpoint time of arrival. Gary and Warren did a great job of bringing it into the property. the bonus is that it's come just in time for us to accommodate our extra guest more comfortably. We spotted the sofabed on display in Benson's Didcot where the sales guy is very helpful, going above and beyond to give good advice on their products.

Tyler was very patient & helpful.

Awful service and avoid telling the terms of comfort guarantee. I went in the store and was only shown and encouraged to buy mattresses over £1,000 but was told not to worry as if you don’t like it you can pay extra for the comfort guarantee. My mattress arrived and I didn’t like it so went into the store to exchange and was told you had to exchange for the same price or more expensive with a 10% additional charge of the price of the original mattress. When I said I was never told this in the store I was told it’s not their problem they choose not to tell you this as it’s in the small print in the aftercare email. I bit the bullet and went to choose a new mattress losing out on £300 and having to pay an additional £200 along with also having to pay the £49 delivery charge again. When my mattress was due to deliver I called and was told the store hadn’t transferred my finance so my delivery was cancelled. Have told everyone I know not to use this store

Excellent advice and service. Especially from manager Tyrone

They have a variety of specifications to suit whatever you want. Great place!!!

the assistant spent along time making we got wot we wanted

Can’t of asked for better help to choose see the right Bed

the team was very friendly and professional, providing a good advice.
Very clear in their explanations.

Tylor the sales assistant was informed and knew his merchandise.

The young man was very helpful he went out of his way to find what I wanted

Very helpful staff, could tailor our bed to exactly what we wanted

Excellent member of staff. Really impressed and not at all pushy. Explained everything clearly

Very good customer service and support

Got what we wanted with excellent service from youngman. Customer service was amazing thank you 👍😊

Helpful, polite and explained everything clearly.

We were served promptly and efficiently by a pleasant assistant who quickly helped us choose and buy a mattress. He also arranged delivery and recycling of our old mattress without any fuss. Well done Bensons!