From the first experience in store with Heather the sales assistant to the delivery men and after sales with Andy was exceptional. Had a slight issue with the footboard of the bed and it was resolve... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, Renfrewshire, GB
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Lisez les avis des autres
This was our second time as our first delivery our bed wouldn't go upstairs as stair well too tight .We got our second delivery and the bed was smaller and delivery was very straight forward delivery... Voir plus
L'entreprise a répondu
Order and delivery went well. Unfortunately the rear cover on the headboard was all burst open. The installer must have seen this but said nothing. Perhaps too many deliveries to make and everything w... Voir plus
L'entreprise a répondu
The two guys who delivered my Simba mattress were so professional. They opened it and set it up for me on my bed, and gave me instructions for letting it fully settle. Would highly recommend.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Paisley Abbtsch682
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Renfrewshire, Royaume-Uni
- 1418896299
4,9
Excellent
741 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Benson for Beds experience
From the sales team to the delivery team excellent, efficient and friendly service.
30 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Friendly staff
Friendly staff. Very knowledgeable and didn’t rush us while choosing. Excellent service.
25 octobre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our friendly and knowledgeable staff. We believe in taking the time to help our customers find exactly what they need. We look forward to serving you again soon!
New wardrobe
From first point of contact at Paisley store with Heather, to the installation everything was easy and smooth
Heather was so welcoming and helpful would definitely recommend
29 octobre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear that Heather made your experience so positive. Our team strives to provide excellent service, and your recommendation means the world to us. We look forward to serving you again in the future!
Professional and informative process…
Professional and informative process from visiting the showroom and purchasing my new mattress to delivery.
Would definitely recommend.
25 octobre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your kind words! We're thrilled to hear that you felt remembered and valued during your visit. Our team strives to provide personalized service, and it's great to know we succeeded. We look forward to seeing you again soon!
Good in-house service.
25 octobre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our in-house service. Our team works hard to ensure a great experience for our customers. We look forward to serving you again soon!
Thing I ordered arrived within the…
Thing I ordered arrived within the window that had been set.
19 octobre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We are glad our delivery met the schedule. We appreciate your feedback.
Team Bensons
From the first experience in store with…
From the first experience in store with Heather the sales assistant to the delivery men and after sales with Andy was exceptional. Had a slight issue with the footboard of the bed and it was resolved and new footboard delivered within 24hrs. Thats an exceptional service. Well
Done team.
19 octobre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We are absolutely delighted to hear about your exceptional experience from start to finish. It is wonderful to know that the initial assistance, delivery, and after-sales support all met such high standards. We always aim to resolve any issues swiftly, and we are glad we could get the replacement part delivered to you within twenty-four hours. Thank you for sharing your fantastic feedback with us!
Team Bensons
Very professional
The two guys who delivered my Simba mattress were so professional. They opened it and set it up for me on my bed, and gave me instructions for letting it fully settle. Would highly recommend.
16 octobre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear that our delivery team provided you with professional service and helpful instructions. Your recommendation means a lot to us. Enjoy your new Simba mattress!
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your positive feedback! We're thrilled to hear that everything went as planned. Our team works hard to ensure a smooth experience for our customers. We look forward to serving you again soon!
Everyone was very helpfull and could…
Everyone was very helpfull and could not do enough for us.Really impressed with the whole process.
9 octobre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! We're thrilled to hear that our team made such a positive impression and that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon!
Staff were patient and gave helpful and…
Staff were patient and gave helpful and knowledgable advice on the items I was looking to purchase.
8 octobre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your kind words! We're thrilled to hear that our staff provided you with the support and knowledge you needed. We strive to create a helpful shopping experience for all our customers. We look forward to serving you again soon!
Easy to use,amazing price,can’t wait…
Easy to use,amazing price,can’t wait for delivery
5 octobre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your fantastic review! We're thrilled to hear you found our product easy to use and at a great price. Your excitement for delivery means a lot to us. We can't wait for you to receive it and hope you enjoy it! If you have any questions, feel free to reach out.
Amazing staff
4 octobre 2026
Avis spontané
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your kind words! We are thrilled to hear that you had a great experience with our staff. We take pride in our team and are dedicated to providing excellent service. We look forward to welcoming you back soon!
Andy was a great rep’
Andy was a great rep’. He left us to choose our mattress in our own time which was important to us. He helped when needed and in a way made the whole experience fun.
27 septembre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! We're thrilled to hear that Andy provided such a great experience while you chose your mattress. Our goal is to make shopping enjoyable and stress-free. We appreciate your support and hope you love your new mattress!
Whole experience great
Whole experience great. Plenty of choice and trying out in the showroom with no sales pressure tactics. Knowledgeable staff. Bed manufactured to top spec and delivered and assembled on time.
1 octobre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear you had a great experience with our knowledgeable staff and enjoyed the pressure-free environment. It's fantastic that you loved the bed and the timely delivery and assembly. We appreciate your support and hope you enjoy your new bed!
Grace mcd
This was our second time as our first delivery our bed wouldn't go upstairs as stair well too tight .We got our second delivery and the bed was smaller and delivery was very straight forward delivery boys were great built it up and gave me a demo o how to use service first class
28 septembre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! We're thrilled to hear that your second delivery went smoothly and that our team provided excellent service. We appreciate your loyalty and look forward to serving you again in the future. Enjoy your new bed!
Great price
Great price, great communication, and delivery seamless. Couldn’t ask for better.
25 septembre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our pricing, communication, and delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!
Great service and mattress
Great service from the sales assistant in store, to delivery. Great choice of mattresses and the computerised system to see which type of mattress suits your sleeping and body type was so helpful. I’m loving my new mattress.
25 septembre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear you had a great experience from start to finish. It's fantastic that our mattress selection and computerised system helped you find the perfect fit. Enjoy your new mattress, and we look forward to serving you again!
Overall a good experience.
We had a very good experience from entering Benson's paisley store. No pressure and advice on hand when required from very friendly staff. The communication leading up to delivery was also spot on. Confirmation of date, and the delivery slot provided, and a call from the driver on the day. On arrival the mattress was placed in the required room. The only slight hiccup in the whole process has been the offgassing and accompanying unpleasant smell from the mattress. The advice leaflet packed within the plastic wrap does detail this but it's still quite unpleasant. This is ongoing without much improvement after 4 days despite use of fans, air purifiers and leaving windows open. I assume it's particularly to the 'i-gel' type we purchased as have never come across this before. Fingers crossed this reduces soon. This is an update to a previous review from the day of delivery following a second review request from Trust Pilot. Further update nearly a month in and the smell has almost gone. It's still there if you happen to leave the room closed up for several hours and occasionally get a waft when sitting down initially on mattress. Considering the not insubstantial cost maybe the manufacturer could handle the offgassing before dispatch to customer.
27 septembre 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thanks very much for your kind words Scott as we aim to achieve the very best customer service.
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