The girls in the store were very helpful and friendly and not pushy. Delivery guys were nice. The tracking map didn’t update but I got a call 30ish mins before delivery and it was delivered with... Voir plus
L'entreprise a répondu
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
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The girls in the store were very helpful and friendly and not pushy. Delivery guys were nice. The tracking map didn’t update but I got a call 30ish mins before delivery and it was delivered with... Voir plus
L'entreprise a répondu
Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Voir plus
L'entreprise a répondu
The lady who assisted us, Costanza, was really lovely & helpful. She gave us lots of information as to the different choices available for what we wanted and then left us to look around before return... Voir plus
L'entreprise a répondu
Fantastic service from Steven in Preston store. Assisted us without been pushy, gave us good advice, he is excellent at his job. Delivery guys Hessey and Gav were brilliant, excellent communication,... Voir plus
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Écrit par l'entreprise
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, Royaume-Uni
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Choosing a bed or mattress is not always easy but we were given good information to help us decide
I wanted a new mattress for our double bed and knew I wanted a Sealy as our last mattress had also been this make.
The gentleman in the showroom in Preston showed me 3 and explained a little about each one to me and asked if I slept on my side as he said to test each one in the position I slept in.
He was very helpful and I bought one in the January sale which was half price so I thought good value for money .
I also took advantage of the delivery option and taking my old one away at the same time.
Very good service and extremely helpful well done Bensons in Preston!
Excellent service, great customer care, quality product. A 5 star service through and through
Steven was fantastic! He wasn’t trying to force us into buying anything, but he gave us a wonderful service anyway. Regardless, we ended walking away with a bed because he was that good; and the bed was great.
Costanza couldn't have done more to help me in choosing my beds. There was no rush and she explained everything to me about the different beds and mattresses.
We arrived without a clue on what we wanted. But got there had a look around asked a staff and they were nothing but helpful. They made the whole process easy and helped with what we wanted and gave us the best price possible. Couldn’t find anything like it anywhere. Would 100% suggest everyone to go there!
The staff weren’t pushy, I approached Steve for advice, he was knowledgeable, took me to three appropriate for my budget and then left us to try them out and discuss.
I chose a completely different mattress, and again he explained the quality, price and process. An excellent salesman, thank You.
Anita was great in talking us through the various options and helping us select the mattress that best suits our needs.
Anita at the Preston store was super helpful and made the process very easy
Anita was absolutely fabulous and helped us out. Appreciated that we didn't feel pressured at any point and were talked through all the options.
Faultless customer service. The Preston store has been superb from start to finish.
And the delivery guys were just as helpful and friendly.
Couldn't ask for more. Except maybe tea and biscuits whilst shopping 😁
Thanks.
The staff are great, not only knowledgeable but also very relatable. Makes the experience a joy.
Anita is great salesperson with a vast amount of knowledge of the different beds. An overall excellent experience.
After greeting us staff left us to browse and when we needed advise they were really helpful without being pushy. Nothing puts me off buying from a company more than when they try to push you towards buying a particular item.
Great service and knowledge from the lady that served me.
Myself and my wife went in to the Preston store earlier today and we were served by a lovely young lady called Costanza. We were looking for a super king size mattress and I must say that the help she gave us was absolutely fantastic. Her knowledge of the mattresses in the store was superb and she explained everything so well. Without Costanza’s help we probably wouldn’t have bought anything because there were so many mattresses to choose from, each with their own different attributes. She narrowed the choice down for us based on what we had told her and that helped us to make a decision. She was so enthusiastic and knowledgeable but she was also so patient, friendly and helpful. Costanza is a shining example of brilliant customer service. Thank you so much Costanza. You’re a star!
I felt the service was great, Gary was very helpful and I ordered what I needed.
Obviously, can't comment on delivery and quality of product until mid December.
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