Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
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The lady who assisted us, Costanza, was really lovely & helpful. She gave us lots of information as to the different choices available for what we wanted and then left us to look around before return... Voir plus
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Fantastic service from Steven in Preston store. Assisted us without been pushy, gave us good advice, he is excellent at his job. Delivery guys Hessey and Gav were brilliant, excellent communication,... Voir plus
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The idea was to pop in and see what sort of mattress suited us but after interacting with the staff, trying out the bed testing equipment that gave you an indication of the type of mattress suitable t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Preston314
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, Royaume-Uni
- 1772768565
4,7
Excellent
308 avis
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Wonderful shopping trip.
5 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Preston314
Thank you for your positive feedback!
Good friendly team
Fantastic team Carl and his mate ( forgot his name ) were friendly , chatty , really helpful , phoned the night before , listened to what I said about our rd and school times not to mention traffic light problems and queues , even though they were scheduled at that time. They are a fantastic team to have on board
22 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Preston314
We're happy to hear that the team was helpful and friendly! We appreciate you mentioning how they took your concerns about the road and school times into account. Thank you for your positive feedback.
Great in store experience
Really happy with our in store experience in Preston. Steven was fantastic and so helpful. We didn't really know what we wanted but felt that Steven listened to what we wanted and gave fantastic advice.
We also appreciated that he involved our son, who we had to bring with us, so he wasn't bored, he ended up having a great time! Who would have thought buying a bed could be so entertaining for a 7 year old! But that was all down to Steven's fantastic attitude.
We felt welcomed into the store and that was really important.
We are awaiting delivery but the buying experience was incredibly smooth.
13 janvier 2026
Réponse de Bensons For Beds - Preston314
We're happy to hear that you had such a positive in-store experience. It's great to know that our team member was so helpful and made the experience enjoyable for your son. We appreciate your feedback and hope you enjoy your new bed!
Friendly and knowledgeable staff
Friendly and knowledgeable staff with excellent prices. I have purchased from Bensons, Preston store before so I knew what to expect.
19 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Preston314
We're happy to hear that you had another great experience with our friendly and knowledgeable staff and excellent prices at the Preston store. Thank you for your continued support!
Excellent service
We were made to feel welcome. Asked if we needed help. Answered our questions with options. Made our chose and was delivered that week. Jess was great from start to finish.
16 janvier 2026
Réponse de Bensons For Beds - Preston314
We're happy to hear that you felt welcome and well-supported during your visit. It's great to know that you received helpful answers and a timely delivery. Thank you for your positive feedback!
Ryan and Kelvin were extremely…
Ryan and Kelvin were extremely friendly, professional and did a great job assembling my Ottoman bed in my second floor apartment. They explained the mechanism for the bed and provided me with advice on how to look after the new mattress going forward. Very impressed and happy with the service offered from start through to finish. Highly recommend!
16 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Preston314
We're delighted to hear that you found our team members friendly and professional during the assembly of your new bed. It's great to know they explained the mechanism and provided advice on mattress care. We appreciate your recommendation!
Great Service From Gentleman Called…
Great Service From Gentleman Called Steven.. Really Helped Us Through Buying A Kingsize Mattress…. Highly Recommend
16 janvier 2026
Réponse de Bensons For Beds - Preston314
We appreciate you sharing your experience. We're happy to hear that our service was helpful as you purchased a kingsize mattress. Thank you for recommending us!
Successful fact finding mission
The idea was to pop in and see what sort of mattress suited us but after interacting with the staff, trying out the bed testing equipment that gave you an indication of the type of mattress suitable to yourself, we found ourselves in the right area. The assistant pointed out the good and bad points in everything we looked at giving us a totally unbiased opinion and helping us make the right decisions. Very happy with our new mattress. If in doubt just ask them questions, even about discounts etc. They are more than willing to help.
12 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Preston314
We're happy to hear that our staff and testing equipment helped you find the perfect mattress! It's great to know that the assistant provided an unbiased opinion, which helped you make the right decision. Thank you for your positive feedback.
Very helpful didn’t fell rushed
Very helpful didn’t fell rushed. And answered every question
2 janvier 2026
Réponse de Bensons For Beds - Preston314
Thank you for your feedback Mr Makinson! We’re delighted to hear our team was helpful, answered all your questions, and ensured you never felt rushed. We look forward to welcoming you back soon,
Megan at Customer Care
The assistant Costanza was v helpful…
The assistant Costanza was v helpful with her advice. The selection of mattresses was also good
30 décembre 2025
Réponse de Bensons For Beds - Preston314
We're happy to hear that our selection of mattresses met your needs and that our assistant was helpful. Thank you for your positive review – Lauryn at Customer Care 💜
Delivery on time and polite delivery…
Delivery on time and polite delivery men. Bed great too.
19 septembre 2025
Réponse de Bensons For Beds - Preston314
We're happy to hear that our delivery service was on time and the delivery men were polite. We appreciate your positive feedback on the bed,
Megan at Customer Care
Lots of Choice!!
Absolutely wonderful service and very knowledgeable. I would definitely recommend the Preston branch and Gary who served us.
26 novembre 2025
Réponse de Bensons For Beds - Preston314
We’re thrilled to hear you had such a wonderful experience at our Preston branch! Gary will be delighted to know his knowledge and service made a big impression. Thank you for your positive review Alison – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Preston314
We appreciate you letting us know that our staff was friendly and helpful, and we are so happy about your experience! – Thank you, Michael - Team Bensons
Excellent service
Excellent service. The sales person was very helpful. Prices excellent. Looking forward to delivery.
2 décembre 2025
Réponse de Bensons For Beds - Preston314
We're happy to hear that our salesperson was helpful and that you found our prices excellent. Thank you for the positive feedback. We look forward to your delivery!
Great product
Great product. Sealy Posturpaedic Newton Mattress very comfortable. Delivery process one of the best I have ever experienced.
13 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Preston314
We're so glad to hear you find the Sealy Posturepedic Newton Mattress comfortable Mike! It's great to know the delivery process was one of the best you've experienced.
Thank you once again for your kind words. We're always here if you need anything further,
Megan at Customer Care
Knowledgeable
Friendly, helpful and very knowledgeable personnel. Excellent customer service. Highly recommended.
14 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Preston314
We appreciate your positive feedback! We're happy to hear that our personnel were friendly, helpful, and knowledgeable, providing excellent customer service.
Wishing you all the best until next time,
Megan at Customer Care
Very helpful sales staff at prestons…
Very helpful sales staff at prestons show room would like to say a big thank you to the lady who looked after me, and also the delivery staff 😀
12 novembre 2025
Réponse de Bensons For Beds - Preston314
We appreciate you sharing your experience with us. We're happy to hear that our sales and delivery teams were so helpful! Thank you for your positive feedback,
Megan at Customer Care
New bed and matteress
Gary at Preston branch made everything easy and straightforward. Spending time explaining the different mattresses enabling us to make the right choice.
30 octobre 2025
Réponse de Bensons For Beds - Preston314
We're happy to hear that your experience at the Preston branch was easy and straightforward. It's great to know the team member helped you make the right choice. Thanks for your feedback,
Megan at Customer Care!
Beautiful bed and headboard
Beautiful bed and headboard. Excellent quality material, no cheap material.
31 octobre 2025
Réponse de Bensons For Beds - Preston314
We're happy to hear that you find the bed and headboard beautiful and appreciate the excellent quality of the material. Thank you for your feedback,
Megan at Customer Care
Brilliant service as always.
Was greeted at the store by a very helpful man who listened to what we were looking for then showed us appropriate mattresses that would suit us. He gave my partner and I time alone to try out mattresses and we didn’t feel pushed into anything. Xx
13 octobre 2025
Réponse de Bensons For Beds - Preston314
We appreciate you sharing your experience! We're happy to hear that our team member listened to your needs and provided you with suitable options, and that you felt comfortable during the process.
We’d love to see you again in the future,
Megan at Customer Care
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