Can't praise bensons beds enough. They made our choosing a new mattress easy from start to finish. Great advice in store. Excellent price. They kept us updated throughout. Delivery team brilliant The... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A Ringway Retail Park, B98 8DU Redditch, Worcestershire, GB
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Lisez les avis des autres
Julia was very knowledgeable about everything I was asking for and the customer service was excellent. I would highly recommend Bensons for Beds in Redditch
L'entreprise a répondu
Excellent in-store experience. Having come directly from visiting Dreams, where we were stalked around the store by a pushy salesperson, the experience at Bensons (Redditch store) was great. Re... Voir plus
Good range of products in a well lit showroom. Customer service average at best considering the price point and lack of ownership of the product supply chain. Delivery was cancelled the night befo... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Redditch576
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A Ringway Retail Park, B98 8DU, Redditch, Worcestershire, Royaume-Uni
- 1527585537
4,8
Excellent
65 avis
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Julia was very knowledgeable about…
Julia was very knowledgeable about everything I was asking for and the customer service was excellent.
I would highly recommend Bensons for Beds in Redditch
19 juin 2026
Réponse de Bensons For Beds - Redditch576
We're so pleased you found our team knowledgeable and received excellent customer service. Thank you for your recommendation!
Team Bensons
The personal touch .everything…
The personal touch .everything explained about the beds and mattresses.there was no hard sale ,friendly atmosphere,
9 juin 2026
Réponse de Bensons For Beds - Redditch576
We're so pleased you appreciated the personal touch and clear explanations about our beds and mattresses. Thank you for your kind words!
Team Bensons
Can't praise bensons beds enough
Can't praise bensons beds enough. They made our choosing a new mattress easy from start to finish. Great advice in store. Excellent price. They kept us updated throughout. Delivery team brilliant They telephoned half hour before arriving, used overshoes when coming into the house, brought old mattress down took new mattress up via a challenging staircase without any damage. They were knowledgeable and courteous throughout.
Very impressed with Benson beds from start to finish!!!
4 juin 2026
Réponse de Bensons For Beds - Redditch576
We're so pleased to hear that your experience, from choosing your mattress to its delivery, was so positive. It's wonderful that our team provided such great advice and service, even with a challenging staircase! Thank you for your kind words.
Team Bensons
Sales people were very helpful when…
Sales people were very helpful when choosing our wardrobe. The fitting service was very efficient. Very pleased with end result. Thankyou.
21 mars 2026
Réponse de Bensons For Beds - Redditch576
Thank you! We’re so glad our team could help you choose the right wardrobe, and it’s wonderful to hear the fitting service was efficient. Delighted you’re pleased with the end result — thank you for your lovely feedback,
Megan at Customer Care 💤
New Double bed
Bought a new double bed for my daughter at the Redditch branch at the weekend. Julia gave us great advice and was really helpful. She encouraged trying out the mattresses and explained clearly the options for different bases, headboards and drawer arrangements. We haven't received the bed yet, but I would definitely recommend this store for a good customer experience when choosing a bed.
27 janvier 2026
Réponse de Bensons For Beds - Redditch576
We're happy to hear that you had a great experience at our Redditch branch. We appreciate your positive feedback regarding the advice and help you received while choosing a bed for your daughter. Thank you!
Great product great sales person Julia…
Great product great sales person Julia and 2 great delivery drivers and quick efficient put up
4 octobre 2025
Réponse de Bensons For Beds - Redditch576
We appreciate your positive feedback! We're happy to hear that you were impressed with our product, salesperson, delivery drivers, and efficient setup.
Take care,
Megan at Customer Care
Absolutely fantastic from start to…
Absolutely fantastic from start to finish , the drivers especially went above and beyond and want to say a big thank you to them and would like them to see this A⭐️
5 octobre 2025
Réponse de Bensons For Beds - Redditch576
Thank you for your fantastic feedback! We're thrilled to hear our drivers went above and beyond. We'll be sure to pass on your kind words and ⭐️ to them! Take care,
Megan at Customer Care
A pleasure to shop at Bensons For Beds
Ben welcomed us into the store with a cheerful, polite greeting. He gave very helpful advice but was not pushy. Overall, we had a very pleasant & relaxed experience & not rushed in to making our final choice.
29 septembre 2025
Réponse de Bensons For Beds - Redditch576
We're happy to hear that you had a pleasant and relaxed experience in our store. It's great to know that our advice was helpful without feeling pressured. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Very happy customer 😁😁
Excellent service, friendly helpful staff not too over bearing,shame redditch branch bring closed and not relocating!!
18 mai 2023
Réponse de Bensons For Beds - Redditch576
Thank you for taking the time to leave us a review. -Team Bensons
Although the store we visited was…
Although the store we visited was closing down due to relocation we were looked after very well by Andrew
9 mai 2023
Réponse de Bensons For Beds - Redditch576
Thank you so much for your review! We appreciate you taking the time to leave some positive feedback about the service in store. I will feed this back to ensure Andrew gets the recognition he deserves. Courtney 😁❤
Great service at the ordering point
Great service at the ordering point. Bed not delivered yet so can’t comment on that although we do have a delivery date. Gill in the Redditch store was fantastic.
1 mai 2023
Gillian who served us was so helpful…
Gillian who served us was so helpful and attentive to our needs.
We called her back to change our order and nothing was too much trouble for her.
26 avril 2023
Knowledgeable and helpful around when…
Knowledgeable and helpful around when we needed but not pushy.
22 avril 2023
Thank you
Was given the courteously of being left alone to explore options and when required we were given comprehensive advice by your staff to help us come to a decision
15 avril 2023
Great service
11 avril 2023
Friendly staff good selection of beds…
Friendly staff good selection of beds and mattresses and friendly and helpful delivery service
20 mars 2023
Good selection of mattresses and no…
Good selection of mattresses and no pressure selling.
Staff were friendly, courteous and knowledgeable.
Great experience throughout the visit and sale’s process.
Would recommend the store and staff aswell as the products available
5 avril 2023
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