Naz from the Romford branch was excellent! Not too pushy, took the time to understand my requirements and recommended on that basic. Very friendly and gave great advice. Found us a better price than o... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, Gallows Corner Retail Park, RM3 0AD Romford, Essex, GB
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Happy with the delivery as they kept me update. Not happy with the actual bed as it has a stain in the middle. Please advise?
L'entreprise a répondu
Friendly and informative discussion with sales person. Was not pushy. Allowed me time to think before approaching.
Excellent service and quality purchase of a Sealy Edendale mattress from the Gallows Corner branch. Was kept up to date all throughout the process until delivery 5 days after my purchase. Will def... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Romford
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1, Gallows Corner Retail Park, RM3 0AD, Romford, Essex, Royaume-Uni
4,7
Excellent
36 avis
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Friendly and informative discussion…
Friendly and informative discussion with sales person. Was not pushy. Allowed me time to think before approaching.
1 septembre 2026
Luke the salesperson was extremely…
Luke the salesperson was extremely helpful and knowledgeable
31 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Lovely beds for my girls only took me…
Lovely beds for my girls only took me 1.5hrs to fix the first one and a little over an hour for the second one. Easiest bed to put together so far for a lady. Did it with my girls. Staff was very friendly and gave us loads of discounts
30 août 2026
Réponse de Bensons For Beds - Romford
Hi,
Thank you for your lovely review! 😊 We're delighted to hear you and your girls are happy with the beds. It's fantastic to know they were straightforward to assemble and that you turned it into a fun project together! We'll also be sure to share your kind words with our friendly store team. Enjoy your new beds, and thank you for choosing us,
Megan | Customer Care Specialist
Fantastic service from Naz
Naz from the Romford branch was excellent! Not too pushy, took the time to understand my requirements and recommended on that basic. Very friendly and gave great advice. Found us a better price than online! Very happy.
20 août 2026
Réponse de Bensons For Beds - Romford
Thank you for your wonderful review! We're so pleased to hear that our team member was excellent, took the time to understand your needs, and provided great advice. It's fantastic that you found a better price with us!
Team Bensons
We were offered advice and help but…
We were offered advice and help but also given space and time to look at mattresses.
6 août 2026
Réponse de Bensons For Beds - Romford
We're so glad to hear you felt supported with advice and help, while also having the space and time you needed to browse our mattresses. We appreciate your feedback!
Team Bensons
Pleasant experience
Pleasant experience. No rush, no hard sale. Salespeople was very helpful and accommodating. Nothing was too much for him. Nice guy!
4 août 2026
Réponse de Bensons For Beds - Romford
We're so pleased to hear you had such a pleasant experience with us. It's wonderful that our salesperson was helpful and accommodating, and that nothing was too much trouble. Thank you for your kind feedback!
Team Bensons
Excellent service and quality purchase…
Excellent service and quality purchase of a Sealy Edendale mattress from the Gallows Corner branch.
Was kept up to date all throughout the process until delivery 5 days after my purchase. Will definitely use again and recommend to friends and family 👍🏽
2 août 2026
Réponse de Bensons For Beds - Romford
We're so pleased to hear you received excellent service and are happy with your mattress purchase! It's wonderful that you were kept updated throughout the process. Thank you for your kind recommendation!
Team Bensons
It was delivered without any hassle
It was delivered without any hassle. Issues trying to get it upstairs but the guys were 👍 great. Salesman was was very good. I was informed regularly regarding my delivery 😀
25 juillet 2026
Réponse de Bensons For Beds - Romford
Thank you for your great review! We're pleased to hear your delivery went smoothly and that our delivery team were so helpful, even with the challenge of getting your furniture upstairs. It's also wonderful to know you received excellent service from our salesperson and regular delivery updates throughout. We really appreciate your feedback!😊
Réponse de Bensons For Beds - Romford
We're so pleased you're happy with both the service you received and the product. Thank you for your positive feedback!
Team Bensons
We chose Bensons for Beds again for my…
We chose Bensons for Beds again for my daughters bed and as with our bed and my sons, the experience was just as great.
Professional, polite and friendly service going above and beyond.
I wouldn’t go anywhere else and would totally recommend Bensons for Beds for anyone looking for a new bed.
21 juin 2026
Réponse de Bensons For Beds - Romford
We're so pleased to hear your experience with us was great again! It's wonderful that our service was professional, polite, and friendly. Thank you for your kind recommendation.
Team Bensons
Great experience from start to finish…
Great experience from start to finish and bed delivered as per agreed date
10 mai 2026
Réponse de Bensons For Beds - Romford
We appreciate you taking the time to leave us a review. We are so pleased your experience was great from start to finish and your bed was delivered on time!
Team Bensons
Slumberland Orthopaedic Support Luxe Mattress
Very comfortable mattress to sleep on. Very impressed with my purchase. Would recommend 100% to anyone looking for a new mattress.
26 avril 2026
Réponse de Bensons For Beds - Romford
Thank you so much! 😊 We’re delighted to hear how comfortable you’re finding the mattress and that you’re so impressed with your purchase. A 100% recommendation really means a lot—sleep well! 🛏️✨
Réponse de Bensons For Beds - Romford
Thank you so much for your kind review!
Team Bensons - Jessica
i thought the service that i received…
i thought the service that i received was very good and helpful
23 février 2026
Réponse de Bensons For Beds - Romford
We're so glad to hear that you found our service very good and helpful! We appreciate you taking the time to share your positive experience,
Megan at Customer Care
Réponse de Bensons For Beds - Romford
We love to hear it! So glad our service hit the mark for you! Thank you for your positive review – Lauryn at Customer Care 💜
In store customer service from Luke at…
In store customer service from Luke at Romford has been excellent.
8 février 2026
Réponse de Bensons For Beds - Romford
We appreciate you taking the time to share your positive experience with our in-store customer service. We are so glad you were happy with the service.
Me and my partner were out to browse…
Me and my partner were out to browse for a bed however, we ended up buying one thanks to the brilliant adviser Rich. He helped us with all of our questions and told us through all the offers. This was the Gallowe Corner Romford branch.
4 février 2026
Réponse de Bensons For Beds - Romford
We're happy to hear that you found the perfect bed with our assistance! It's great to know that our advisor was helpful and informative while you were browsing. Thank you for sharing your positive experience.
Happy with the delivery as they kept me…
Happy with the delivery as they kept me update.
Not happy with the actual bed as it has a stain in the middle.
Please advise?
26 janvier 2026
Réponse de Bensons For Beds - Romford
Thank you for your feedback Mrs Aggarwal. We’re glad to hear you were happy with the delivery updates. We understand how disappointing it was to find a stain on your bed, but we’re pleased to confirm this has now been fully resolved.
If you need anything else or have any further questions, please feel free to get in touch — we’re always here to help,
Megan at Customer Care
Great store and great service
Great store and great service, Luke did us proud recommend you speak with him if you want professionalism and a good deal.
20 janvier 2026
Réponse de Bensons For Beds - Romford
We're delighted you had a great experience in our store and that our service met your expectations. We appreciate your recommendation and positive feedback!
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