I would like to give a special shout-out to Matt (Scunthorpe Branch) for the outstanding customer service at Benson for Beds. I have been so impressed with the level of care, patience, helpfulness and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement14a Holyrood Drive, DN15 8NN Scunthorpe, South Humberside, GB
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We went to the Scunthorpe store to buy 2 pillows and we we're helped by a lovely young man called Lloyd he could "sell snow to the eskimo's" ha ha , we ended up walking out the store with 3 pillows an... Voir plus
L'entreprise a répondu
Went to the branch in Scunthorpe looking for a new bed for my elderly mother. Lloyd was extremely helpful and not overly pushy. He allowed my mother to choose what she felt was best for her and includ... Voir plus
L'entreprise a répondu
Sales staff answered all my questions, I believe, truthfully. They were not 'pushy', allowing me plenty of time to test various mattress options. Delivery arrived in the time window I was allocate... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Scunthorpe506
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, Royaume-Uni
- 1724278914
4,8
Excellent
190 avis
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Really helpful staff and a lovely clean…
Really helpful staff and a lovely clean store.
Delivery was great
19 mars 2026
Réponse de Bensons For Beds - Scunthorpe506
Thanks for the lovely review! So glad you found the team super helpful and the store sparkling clean— and brilliant to hear delivery was spot‑on too!
Thank you for choosing us,
Megan at Customer Care💜
I am satisfied with the friendly and…
I am satisfied with the friendly and professional service, everything is as it should be.
11 mars 2026
Réponse de Bensons For Beds - Scunthorpe506
Mr Nowotarski,
We're happy to hear that you're satisfied with the friendly and professional service you received. We appreciate your positive feedback, and we're glad everything is as it should be.
Team Bensons - Jessica
We were very impressed with David…
We were very impressed with David (Scunthorpe branch) who explained the different types of mattress to us. We are very happy with our new bed and are sleeping well. Would definitely recommend Bensons for Beds.
7 mars 2026
Réponse de Bensons For Beds - Scunthorpe506
Mrs Penny Birks,
We're very happy to hear that you were impressed with the team member who explained the different types of mattresses. It's great to know you are sleeping well in your new bed. We appreciate your recommendation.
Team Bensons
Excellent, from start to finish.
From choosing the right bed,right down to the delivery, everything was a good smooth experience. No high pressure sales techniques 😊 Well recommended 👍
4 mars 2026
Avis spontané
Réponse de Bensons For Beds - Scunthorpe506
Jeff Harrison,
We're happy to hear that choosing the right bed and the delivery process went smoothly for you. We appreciate your recommendation and that you found our sales approach helpful!
Team Bensons
Bensons staff are so helpful
Benson sales assistant Linda was so helpful & friendly- guiding us through the various beds available, listened to our needs & helped us make the right choice. Thanks!
3 mars 2026
Avis spontané
Réponse de Bensons For Beds - Scunthorpe506
Thank you for your lovely feedback! We’re so pleased to hear that Linda was so helpful and friendly, guiding you through the different beds and really listening to your needs to help you make the right choice. Thanks so much for sharing your experience.
Megan at Customer Care
Great staff and a great range
Great staff and a great range. What you see in store only scratches the surface. Staff are happy to show you what is available
3 mars 2026
Réponse de Bensons For Beds - Scunthorpe506
Mrs Jo Neal,
We appreciate you sharing your experience. We're happy to hear that you found our staff great and enjoyed the extensive range available beyond what's initially visible.
Team Bensons
We had our bed delivered by two very…
We had our bed delivered by two very nice men, they removed their foot wear with out asking them,
They were very efficient and polite.
The store was very friendly and i would recommend them to my friends and family.
27 février 2026
Réponse de Bensons For Beds - Scunthorpe506
Terence Beisty,
We're happy to hear that you had such a positive experience! It's great to know the delivery team was efficient and polite, and that the store staff were friendly. We appreciate your recommendation!
Team Bensons
Lovely staff
21 février 2026
Réponse de Bensons For Beds - Scunthorpe506
Thanks so much Mrs Dook! Wonderful to know you had a great experience with our staff.
Thanks again for your support—it means a lot!
Megan at Customer Care🙌
Scunthorpe
The team in Scunthorpe were particularly great. From the sale to delivery and follow up, totally 100% satisfied. Lloyd in the store was awesome, really I would recommend getting in contact with him if you need anything. Dave as well who went out of his way to come and help me with assembly, out of hours.
20 février 2026
Avis spontané
Réponse de Bensons For Beds - Scunthorpe506
Thank you so much for your wonderful feedback Emily! We’re delighted to hear that the team in Scunthorpe took great care of you from the sale to delivery and follow‑up — it’s fantastic to know you’re 100% satisfied. Lloyd will be thrilled to hear your kind words, and we’re so glad his support made such a positive difference.
Until next time, thank you!
Megan at Customer Care
Excellent experience of choosing and delivery of my new Mattress
I was happy with the experience of choosing a mattress and particulary the adjustable bed. The delivery team were very good at removing my old mattress and fitting my new one
16 février 2026
Avis spontané
Réponse de Bensons For Beds - Scunthorpe506
We're delighted that you were happy choosing your mattress and adjustable bed. It's great to hear the delivery team were very good at removing the old mattress and fitting the new one.
pleased with the product
all areas covered by Branch, making it easy choose the product to fill both our needs. Delivery was on date and time by nice staff.
7 février 2026
Réponse de Bensons For Beds - Scunthorpe506
We're so glad to hear our wide selection helped you find the perfect product! It's also great to know your delivery arrived on time with friendly staff. We appreciate your review!
Customer x
Helpful staff. Limited choice of pocket sprung mattresses. Quite steep cost for delivery, £49 & mattress disposal £49 compared with other companies. Quite a long delivery time- 4 weeks.
5 février 2026
Réponse de Bensons For Beds - Scunthorpe506
Thank you so much for taking the time to share your feedback with us. We’re really pleased to hear that you found our staff helpful, and we’ll make sure your positive comments are passed on to the team.
I’m sorry, however, that you felt the choice of pocket sprung mattresses was limited, and that our delivery and disposal charges seemed higher compared with other companies. I understand how important value for money is when making a purchase as significant as a new mattress, and I appreciate you highlighting this. We will feed your comments back to the relevant teams so we can review how we communicate our ranges and charges more clearly.
Thank you,
Megan at Customer Care
From walking in the store to delivery…
From walking in the store to delivery everything has been great, a cut above the others.
6 février 2026
Réponse de Bensons For Beds - Scunthorpe506
We appreciate you sharing your positive experience! We are happy to hear that everything from walking in to delivery has been great for you.
Réponse de Bensons For Beds - Scunthorpe506
We appreciate your positive feedback!
Friendly helpful staff including…
Friendly helpful staff including delivery staff - everything was as expected
30 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Scunthorpe506
We're happy to hear that our staff were friendly and helpful, including the delivery team! We appreciate you confirming everything met your expectations and we hope you enjoy a peaceful nights sleep
- Megan at Customer Care
Great salesperson …
The sales man at the sales room was fantastic very knowledgeable and helped us decide which bed was right for us.
24 janvier 2026
Réponse de Bensons For Beds - Scunthorpe506
We're so glad the salesperson's expertise helped you find the perfect bed! Thank you for sharing your positive experience with us.
Réponse de Bensons For Beds - Scunthorpe506
We appreciate your positive feedback! We are so glad our team was helpful, friendly, knowledgeable, and not pushy.
Looked after very well at the…
Looked after very well at the scunthorpe store thankyou vrey much
15 janvier 2026
Réponse de Bensons For Beds - Scunthorpe506
We're happy to hear you were looked after very well at our Scunthorpe store. Thank you very much for your positive feedback!
Helpful staff member who wasn't pushy
Helpful staff member who wasn't pushy. We were able to take our time looking and ask any questions.
31 décembre 2025
Réponse de Bensons For Beds - Scunthorpe506
Thank you for your feedback Mr Donkin! We’re so glad you had the time and space to browse comfortably, and that our team was helpful without being pushy. That’s exactly the experience we aim to provide!
Take care,
Megan at Customer Care
Choosing the bed was quite good
Choosing the bed was quite good. Staff member was knowledgable and helpful. The only issue I have is that you have to lay on a bed and pillow that many other strangers have done also. Maybe a bit of individual protection over the bed eg a paper sheet like you get over Doctors couches - changed between each customer - would have made it a 5 star experience.
15 novembre 2025
Réponse de Bensons For Beds - Scunthorpe506
Thank you for your feedback! We really appreciate the time taken to leave us this review. If you would like to discuss any of these concerns with us, please contact us at https://www.bensonsforbeds.co.uk/contact-us/- Thank you, Stewart - Team Bensons
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