Very helpful staff, showed us arrange of matteress to test before buying one that was right for us
Établissement
Changer d'établissementUnit G3 Solihull Retail Park, B90 4LD Solihull, West Midlands, GB
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Lisez les avis des autres
We were served by a friendly and helpful Steve in the Solihull showroom. He pointed out the various mattresses available, but then left us alone to inspect them. He touched base with us a couple of... Voir plus
L'entreprise a répondu
We were greeted by Jess who was very pleasant & helpful. She showed us to the bed we were interested in buying & left us to try the various mattresses out. There was no pressure to purchase, so while... Voir plus
L'entreprise a répondu
On entering the store we were greeted in a friendly manner by the salesman, who encouraged us to look around and try out the mattresses. He did not hover around us whilst we looked but he was knowle... Voir plus
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Solihull495
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit G3 Solihull Retail Park, B90 4LD, Solihull, West Midlands, Royaume-Uni
- 1217454529
4,6
Excellent
116 avis
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Great customer service
Went in to see the selection of beds the member of staff gave us some info and we went away to compare and decide. We went back the next day and were extremely pleased with the service from the member of staff that we bought our new bed
4 janvier 2024
Friendly well informed staff and good pricing
Friendly well informed staff - good advice and no pressured selling.
Price was competitive and the manager was responsive to price comparisions against other retailers when concluding the deal.
31 décembre 2023
Really friendly and helpful
1 janvier 2024
The staff in the shop were very…
The staff in the shop were very friendly and helpful and not pushy. They were lovely with my young son who was trying to choose a mattress. Great service Thankyou
30 décembre 2023
An enjoyable experience.
Above all the staff were very knowledgeable. They allowed us to look around in general and to ask for information in our own time. We appreciated this sales policy rather than being 'in your face'. Thank you.
30 décembre 2023
Very friendly and helpful service.
30 décembre 2023
The manager was excellent
The manager was excellent , left us too have our own time then came over to offer help and advice. Great customer service!
29 décembre 2023
Excellent service
Excellent service. Personalised professional and passionate customer service
Andy was just brilliant
Very approachable and considerate
12 décembre 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Dont waste your money
We bought three beds & mattress and two bedroom wardrobes both five door panels. We bought these from the branch in shirley Solihull which has closed now "good riddance". Worst decision I've ever made the bad & mattresses fell apart after two & half years literally the beds broke the wood that used was of the most cheapest quality, went to the store to complain it was as if they were deaf. The wardrobes one in white & one in charcoal grey great for about two years then the sides on both came off. It took them five months to build these wardrobes I thought i was buying bespoke proper jointed furniture but this is just plywood stuck together with wood glue. Again the store just shrugged its shoulders.
30 juillet 2022
Avis spontané
Réponse de Bensons For Beds - Solihull495
Hi Mohammed,
We're sorry to hear you're unhappy with your product. We have reached out to you via Trustpilot to request some more information.
-Team Bensons
The person of seller helped me a lot to…
The person of seller helped me a lot to find my appropriate mattress. He was great in information and selling options. I am happy of my purchase because of him.
20 juillet 2023
Réponse de Bensons For Beds - Solihull495
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
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