Bensons For Beds - Southsea563 Avis 

74
TrustScore 4.5 sur 5

4,7

The Pompey Centre Trade Park, PO4 8SL Portsmouth, Hampshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Popped into Benson's for Beds in Portsmouth looking for a mid range mattress and got lots of help choosing from Ryan. Very happy with the service and, despite the store undergoing refurbishment, there... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Marshall was very knowledgeable with the different bases and mattresses. We didn’t feel pressured at any point and were given plenty of time to make our decision. Marshall advised us of all costs inv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were very impressed by the salesman , Nathan, who was extremely knowledgable and informative about the mattresses that would suit us best . He listened to our requirements and advised accordingly.... Voir plus

Noté 3 sur 5 étoiles

I purchased a bed and delivery was the 2nd Feb, then the sales assistant lost the page on the computer, because of this the date of delivery then changed to 12th Feb. The senior assistant said he... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Southsea563

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • The Pompey Centre Trade Park, PO4 8SL, Portsmouth, Hampshire, Royaume-Uni

  • 2392294173

4,7

Excellent

TrustScore 4.5 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(74)

26 135 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very Friendly and Helpful Salesman

Very Friendly and Helpful Salesman, knew all the products well, happy to spend time answering questions. We did not feel under any pressure to Purchase!, and this resulted in a very pleasant Sale!

2 novembre 2023
Noté 5 sur 5 étoiles

Exceptional service from beginning to end!

We had exceptional customer service from Nathan at the Portsmouth branch, who was knowledgeable, courtesy and thorough providing all the information with no pressure. We had plenty of choice and our order was processed very efficiently. Delivery on time with a great team delivering - Callum and Steve. We would normally go to John Lewis but the experience greatly surpassed them. Finally, the product is great. Looks good and extremely comfortable. Thank you.

11 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service …

We were very impressed by the salesman , Nathan, who was extremely knowledgable and informative about the mattresses that would suit us best . He listened to our requirements and advised accordingly. He gave us time to consider our options but was on hand to answer further queries. Such a sharp contrast to another bedseller in the town!

19 septembre 2023
Noté 5 sur 5 étoiles

Store manager is great

I had a great experience in this store. I felt sincerely welcomed the moment I entered it. The store manager, Hannah, showed me all the beds and matresses from premium to budget to ensure I have all the data I need to make a proper decision. She encouraged me to try the mattresses as well which really helped me to know which one suits me best. Thanks, Hannah!

13 septembre 2023
Noté 5 sur 5 étoiles

A huge thank you to Nathan for a good all round shopping experience

I had 3 visits to Bensons in Southsea looking to buy an ottoman bed frame & new mattress. The assistant Nathan was extremely helpful & patient with me & my uncertainty of which mattress to choose. He patiently listened to my requirements & pointed me in the direction of a range of mattresses that would fit into my budget & allowed me the time to make my own decision. Extremely helpful without being pushy which made me feel very comfortable about returning to the store & chosing to make my purchase there. The store also recommended someone to put together the bed frame, which was a huge help

4 août 2023
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Réponse de Bensons For Beds - Southsea563

Thank you so much for taking the time to leave us some positive comments. -Team Bensons

Noté 5 sur 5 étoiles

Excellent Customer Service!

I'd like to compliment one of your employees/sales associates, Wayne, for the excellent service I received today at The Pompey Centre Trade Park branch in Portsmouth.

Wayne was extremely helpful and patient in explaining the different types of mattresses available. He took my needs and budget into consideration when providing me with mattress recommendations. The sale also never felt pushy, which I really appreciate. Wayne allowed me to take my time in testing out the different mattresses and honestly answered any questions/concerns I had. I also really appreciate that he took the time to go through the return policy should I end up not liking the mattress.

I ended up purchasing the double size Slumberland Natural Solutions 2000 Mattress thanks to Wayne. His great customer service is to be commended, and it definitely instilled confidence in the Bensons brand and purchase. I'll definitely be recommending and referring my friends to Bensons should they be in the market for a new mattress!

Excellent customer service shouldn't go unnoticed!

13 août 2023
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Réponse de Bensons For Beds - Southsea563

Hello Mr Tan.
Thank you for your lovely feedback! We are so pleased to hear that the service in store has been nothing short of amazing! I will pass this back to the store so that Wayne can be given the credit he deserves. - Team Bensons

Noté 5 sur 5 étoiles

Having been to many bed shops (buying…

Having been to many bed shops (buying top of the range £2500) we found here by far the best
In service , in knowledge, in helpfulness , in friendliness, no pressure selling
The bed is amazing can’t wait for delivery (only two weeks)

14 août 2023
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Réponse de Bensons For Beds - Southsea563

Thank you for your 5* review Gilly! -Team Bensons

Noté 5 sur 5 étoiles

Great service

The young man who sold me the mattress was very patient and knowledgeable. he also explained all the legal stuff. He made the whole thing enjoyable.

1 août 2023
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Réponse de Bensons For Beds - Southsea563

Hello Brad,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons

Noté 5 sur 5 étoiles

smashing customer service

Great experience. A lovely lad called Nathan from the Portsmouth branch handled my query promptly and professionally. It's hard to find companies nowadays who genuinely do put the customer first, but he did everything he could do to make sure it was an outcome I was happy with. Amazing customer service - cheers Nathan

1 août 2023
Avis spontané
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Réponse de Bensons For Beds - Southsea563

Hello Kai,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Nathan can be aware of a great job he is doing. - Team Bensons

Noté 5 sur 5 étoiles

Hannah was great!

15 juillet 2023
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Réponse de Bensons For Beds - Southsea563

Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons

Noté 5 sur 5 étoiles

Excellent customer service at…

Excellent customer service at Portsmouth branch. Took time to make offers

24 juin 2023
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Réponse de Bensons For Beds - Southsea563

Thank you for taking the time to leave us a review Jeanette. -Team Bensons

Noté 5 sur 5 étoiles
Logo de Bensons For Beds - Southsea563

Réponse de Bensons For Beds - Southsea563

Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Southsea store.

Team Bensons

Noté 5 sur 5 étoiles

Sales staff were very informative and…

Sales staff were very informative and very helpful going was the best decision

17 juin 2023
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Réponse de Bensons For Beds - Southsea563

Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. -Team Bensons

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