Had a great experience with Timmy in the Liverpool Speke store and the lads that done the delivery where very helpful and also funny
L'entreprise a répondu
Unit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
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Had a great experience with Timmy in the Liverpool Speke store and the lads that done the delivery where very helpful and also funny
L'entreprise a répondu
We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... Voir plus
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Kelly was really helpful and patient when my daughter was deciding which bed to get, explained our options and ordering was a quick & easy process.
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Seeking a small double bed, many stores do not stock. Salesman Dan very helpful talked me through what was available. Tested mattresses from soft to hard. After doing this and lying on several options... Voir plus
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Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, Royaume-Uni
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Fantastic experience from start to finish! The staff were friendly and helpful without being pushy, and the quality of the beds is excellent. Delivery was smooth and on time. I’m sleeping better than ever—highly recommend!

Réponse de Bensons For Beds - Speke
Very happy with our Sandra Ottoman Bed and Slumberland mattress. Great experience from purchase at store to delivery and assembly in our home. 10/10

Réponse de Bensons For Beds - Speke
Ryan and Kelvin arrived on time and were courteous, friendly and respectful, they used overshoes when entering my house and removed my old mattress and brought my new mattress in and made sure that it was fitted onto the bed frame. Made sure that I was satisfied with everything. Overall a great service.

Réponse de Bensons For Beds - Speke

Réponse de Bensons For Beds - Speke
Gives good advice on product that is right for your requirements. Reliable delivery times and updates.

Réponse de Bensons For Beds - Speke
Left alone to browse until needed help. Sam was great explained all we needed to know. Found the right bed for us

Réponse de Bensons For Beds - Speke
Everything was made so easy for us to buy the right mattresses for us. The sales staff were very helpful. The 2 guys who delivered the mattresses and took our old one away were brilliant. Polite, funny and took real care not to damage anything while putting the mattresses into place and removing our huge super king mattress. Very impressed.

Réponse de Bensons For Beds - Speke
Upon entering the store (New Mersey Retail Park,
Speke, Liverpool, L24 8QB), we were met by Daniel G (lovely feller and very knowledgeable). Daniel asked did we need any assistance, so we explained what we were after and asked could he steer us in the right direction. He suggested that we tried the mattress selector which would show us what strength mattress would support us best. This is done on a big screen where you can physically see the pressure being applied to the parts of your body that require support. Daniel never rushed us and he gave us time to try different mattresses and discuss between ourselves which one we thought was best. We finally chose the mattress, type of bed and pillows we wanted. The overall experience was very relaxed, enjoyable and funny due to the general chit chat we were having. Thanks Daniel.
This is the third time we have used Bensons For Beds and would recommend to anyone thinking of buying a new bed, especially a new mattress as it's not a one size fits all!

Réponse de Bensons For Beds - Speke
I had a good experience because I was welcomed as soon as I entered the shop by a very kind and understanding young man named Daniel he went through every element that I needed to make a decision on what kind of bed I needed

Réponse de Bensons For Beds - Speke
The staff were friendly knowledgeable and made ordering my item very simple

Réponse de Bensons For Beds - Speke

Réponse de Bensons For Beds - Speke
My experience with Bensons for beds was excellent from entering the shop, wonderful, attentive service from staff. Delivery arrived as promised by 2 very polite, helpful and careful men. I cannot recommend Bensons highly enough. Customer service excellent from all.

Réponse de Bensons For Beds - Speke
Very, very good experience. The colleague in the store did not rush me and took a lot of care in making sure that I was buying a bed that would meet my needs. I have a severe spine problem.
The two delivery/installation staff on the day were absolutely fine and quickly and calmly took my old bed away and installed the new one. They took care not to knock anything with either the old bed on its way out or the new bed on its way in. Both were polite and courteous.
I would recommend Bensons to anyone.

Réponse de Bensons For Beds - Speke
I dealt with a salesperson called Phil who was very patient and knowledgeable about the products he sold. This was the first time I have bought a bed since my husband died( Phil did not know this) and I was very grateful for his help,

Réponse de Bensons For Beds - Speke
Tracy in store was very professional and such a good help in answering our questions would definitely recommend

Réponse de Bensons For Beds - Speke
Customer service woman at the shop was really lovely, very knowledgeable and patient with me.

Réponse de Bensons For Beds - Speke
Excellent customer service, sales person was very helpful at polite and friendly.

Réponse de Bensons For Beds - Speke
There were no problems from start to finish and we're very happy with the mattress.
The only one tiny criticism regards the slightly excessive contact, both during the initial viewing and afterwards (but this may be down to my personal preference). I'd have liked to have been given a little more time on our own to discuss, and the endless emails and text messages to confirm the delivery was extraordinary. That said, too much is far better than too little!
The delivery was spot on too, done on time and efficiently.

Réponse de Bensons For Beds - Speke
Everything was fab from walking into the shop to sleeping on my new mattress.

Réponse de Bensons For Beds - Speke
From entering the store, I was greatly impressed with the knowledge, friendliness and professional approach of Kelly at Bensons. She was so helpful and understanding of my needs. Subsequently, the delivery was hassle free with the two gentlemen giving me ongoing notification of their expected time of arrival, moving the goods to my bedroom, assembling my bed, taking away the old one for recycling and tidying up and removing the packaging. I'm very happy with the purchase and wholeheartedly recommend Bensons to my family and friends.

Réponse de Bensons For Beds - Speke
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