The whole experience was very good from start to finish. The sales lady didn't rush us and gave precise and helpful information. Delivery was on time and the two gentlemen were very polite and helpful... Voir plus
Établissement
Changer d'établissementUnit 6 Cardinal Point Retail Park, B78 3JG Tamworth, Staffordshire, GB
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Lisez les avis des autres
Great service received in store, Shirley was knowledgeable and extremely helpful when we had questions but we were free to explore the store by ourselves without feeling hovered over. Can't wait for o... Voir plus
L'entreprise a répondu
Bought a bed from their premium range expecting quality finish. Even though I paid almost £1000 (this being with their discount on Black Friday) the price does not justify the quality offered. O... Voir plus
L'entreprise a répondu
From the initial enquiry to delivery Bensons has been great. No pushy sales, no hidden costs just straight forward good customer service. Beds were delivered when we wanted and to the rooms if our cho... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Tamworth517
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6 Cardinal Point Retail Park, B78 3JG, Tamworth, Staffordshire, Royaume-Uni
- 182754111
4,8
Excellent
420 avis
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Réponse de Bensons For Beds - Tamworth517
Thank you! We’re delighted to hear everything was easy and straightforward — great to know you found Bensons so simple to deal with!
We hope to welcome you back soon!
Megan at Customer Care💜
The best service from start to finish
The best service from start to finish, from the showroom, to the communication, to the delivery.
The whole experience was first class and so easy to do / sort / use.
Thanks Bensons for Beds.
23 mars 2026
Avis spontané
Réponse de Bensons For Beds - Tamworth517
Thanks for the fantastic review Warren! We love hearing that everything from the showroom to delivery was first‑class. So glad the whole process was easy and smooth — thanks for choosing us,
Megan at Customer Care
Helpful polite and knowledgeable staff
24 mars 2026
Réponse de Bensons For Beds - Tamworth517
Thanks for the lovely review! So glad our team were helpful, polite, and full of know‑how — that’s the service we love delivering every day!
Wishing you all the best until next time,
Megan at Customer Care🌟
Excellent communication and friendly…
Excellent communication and friendly staff from the sales floor through to the delivery team would
Highly recommend
20 mars 2026
Réponse de Bensons For Beds - Tamworth517
Thank you so much Mr Nesbitt! We’re delighted to hear you experienced excellent communication and friendly service from our sales floor team right through to delivery. We really appreciate your recommendation,
Megan at Customer Care✨
happy camper…
greeted on entering store and then left to roam without being pestered .dealt with by experienced sharon who was couteous and professional.
15 mars 2026
Réponse de Bensons For Beds - Tamworth517
Thank you so much for your review Roger! ⭐
Great to hear you were welcomed into the store and then given space to browse at your own pace. We’re also delighted that Sharon took such courteous and professional care of you — she’ll be thrilled to hear your feedback,
Megan at Customer Care
Very helpful excellent service
Very helpful excellent service no sales pressure recommend
14 mars 2026
Réponse de Bensons For Beds - Tamworth517
Thank you so much for giving us 5 stars David! So glad you found the service helpful and excellent — and no pressure is exactly how we like it 😊
Your recommendation means the world to us,
Megan at Customer Care
Bensons for Beds Excellent Service
Fantastic service received from two great delivery guys who called us first to let us know how far away they were.
The men were friendly and efficient who respected our property.
They built our new bed efficiently and they cleared all the packaging, took it with them and left no mess behind. They explained how to push the bed back down without damaging it when using the ottoman as storage underneath.
Overall a very pleasant experience and would recommend this company without hesitation. This is our 3rd ottoman style bed from Bensons for Beds which speaks for itself.
From ordering in store through to the delivery we can’t fault them.
Thank you so much for your excellent service again 🌟🌟🌟🌟🌟
9 mars 2026
Réponse de Bensons For Beds - Tamworth517
Thank you so much for your wonderful review! We’re delighted to hear that you received such fantastic service from our delivery team. It’s great to know they called ahead to update you on their arrival time, and that they were friendly, efficient, and respectful of your home throughout.
If there’s anything more we can help with, we’re always here for you,
Megan at Customer Care
Excellent communication.
Excellent communication.
Delivery team arrived exactly when they said they would arrive
6 mars 2026
Réponse de Bensons For Beds - Tamworth517
Thank you so much for your lovely feedback! We're really pleased to hear that communication was clear and that our delivery team arrived right on time.
See you next time! Megan at Customer Care 😊
Great service from start to finish
Great service from start to finish. From the very knowlegeable salesperson in the showroom to an efficient delivery.
27 février 2026
Réponse de Bensons For Beds - Tamworth517
customer,
We appreciate your positive feedback! We're so happy to hear you received great service from our knowledgeable salesperson and efficient delivery team. Thank you for your review.
Team Bensons
Helpful friendly and efficient.
Offered help and advice soon after we entered the store. We said we were just browsing which was accepted. We wandered around and tried a few mattresses and were considering one when the assistant approached and offered help again. She answered our queries and dealt speedily with our purchase and arranged delivery four days later. Excellent service.
23 février 2026
Réponse de Bensons For Beds - Tamworth517
Mrs Dryburgh,
We're happy to hear that you received excellent service and assistance while browsing. It's great that our team could answer your questions and arrange your purchase and delivery quickly. Thank you for your positive feedback!
Team Bensons
Great customer service at the store and…
Great customer service at the store and the delivery team.
5 mars 2026
Réponse de Bensons For Beds - Tamworth517
Mrs Nagenda-Oakes,
We appreciate you sharing that you received great customer and delivery service! We're so glad you were happy with our service.
Team Bensons
Excellent service all round
2 mars 2026
Réponse de Bensons For Beds - Tamworth517
Elaine,
We're delighted to hear that you experienced excellent service. Thank you for sharing your positive experience with us; it truly means a lot!
Team Bensons
Perfect customer service
Perfect customer service. A returning customer 11 years in and the same member of benson for beds team served me again. I was torn between a couple of different mattresses, gave me advice and was patient with me whilst I decided. Cannot wait to received my new frame and mattress for a good nights sleep.
26 février 2026
Réponse de Bensons For Beds - Tamworth517
Thank you so much for your 5 star review Mrs Tyers! It’s wonderful to hear you received perfect customer service, and how lovely that the same team member supported you again after 11 years. We’re delighted they could give you helpful advice and the patience you needed to choose between mattresses. We hope you love your new frame and mattress—here’s to many great nights’ sleep!
Until next time, take care,
Megan at Customer Care!😊
Extremely knowledgeable and helpful…
Extremely knowledgeable and helpful sales person made the experience simple and quick.
22 février 2026
Réponse de Bensons For Beds - Tamworth517
Thank you for your lovely review Mark! 😊 We’re delighted to hear that our salesperson was extremely knowledgeable and helpful, making your experience simple and quick. We truly appreciate your feedback,
Megan at Customer Care
Top marks for Shirley in the Tamworth branch
Shirley from the Tamworth branch served me, I’ve always had tempur but when I lay on it it didn’t seem very comfortable like my old mattress. I had always looked at Bensons in house artisan Staples brand and it wasn’t until I lay on this mattress that I knew instantly this was the one! Shirley was extremely knowledgeable and patient with me as I lay on all of the different mattresses (multiple times!) to test out which firmness I wanted to buy.
Having had the new bed and mattress for a few nights now I can honestly say it’s the best bed I’ve ever bought, it’s sooo comfortable that I even popped in to Bensons the other day to thank Shirley for helping me choose the mattress and how happy I was for choosing the bed I had. I spoke with another of her colleagues eh told me Shirley was in a day off, I hope this review and my best wishes reach Shirley and I wouldn’t hesitate to recommend the Tamworth branch when purchasing a new bed, all the staff there are extremely friendly and very helpful… even if you’re just browsing!
20 février 2026
Réponse de Bensons For Beds - Tamworth517
Thank you so much for sharing such a wonderful and thoughtful review! Helping customers find the perfect comfort and firmness is exactly what we strives for.
We’re also so pleased to hear that the rest of the team made you feel welcome — whether buying or just browsing. Thank you for recommending our Tamworth branch; your support is genuinely appreciated,
Megan at Customer Care
Excellent service from shop to delivery…
Excellent service from shop to delivery drivers! Couldn’t fault it great communication with delivery information too
20 février 2026
Réponse de Bensons For Beds - Tamworth517
We appreciate you sharing your feedback. We're so happy to hear you received excellent service from the shop to the delivery drivers and great communication.
Stewart - Team Bensons
I was treated with respect did not feel…
I was treated with respect did not feel pressured. This was on my first visit to the store and I decided to return to purchase my new bed because of this.
31 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Tamworth517
We're happy to hear you felt respected and unpressured during your visit. We appreciate you returning to purchase your new bed based on your experience.
Stewart - Team Bensons
Ordered without any problems and…
Ordered without any problems and delivered on the due date at the correct time. 2 very efficient chaps who were excellent.
16 février 2026
Réponse de Bensons For Beds - Tamworth517
We're happy to hear your order was placed without any issues and delivered on time. We're glad our team was efficient and excellent. Thank you for your positive review – Lauryn at Customer Care 💜
Informative
Informative, knowledgeable and non-pushy sales. Plenty of time to test the bed options. Quick and easy transaction. Quick delivery.
15 février 2026
Réponse de Bensons For Beds - Tamworth517
We're happy you found our sales approach helpful and informative. It's great to hear you had ample time to explore our options and that the transaction and delivery were quick. Thank you for your positive review – Lauryn at Customer Care 💜
Amazing support from start to finish
We were greeted by Chris and from start to finish he was very helpful. Chris listened to us and is very knowledgeable, he goes above and beyond.
13 février 2026
Réponse de Bensons For Beds - Tamworth517
We appreciate you sharing your experience! We're so happy to hear that you found our team member helpful, knowledgeable and that they went above and beyond for you. Thank you for your positive review Louise – Lauryn at Customer Care 💜
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