From the moment we got into the shop we had a wander then the sales staff, who was very knowledgeable about the mattress we needed for the ottoman bed. We were going to get a medium until he told us t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRiviera Way, TQ2 7AP Torquay, Devon, GB
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Lisez les avis des autres
Friendly staff not pushy and very knowledgeable about the products got my king size bed and mattress through finance, and the process was very easy and completed within 10min. Very happy with the whol... Voir plus
L'entreprise a répondu
The store was great. We were greeted on arrival, allowed to look around and given good advice both from the team and from the display on each bed. I would prefer though to have the delivery price m... Voir plus
L'entreprise a répondu
We visited the Torquay store and were warmly greeted by George. He gave us all the information we asked about, was extremely knowledgeable and not at all pushy. We could not of had better customer s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Torquay Riviera Way
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Riviera Way, TQ2 7AP, Torquay, Devon, Royaume-Uni
4,8
Excellent
220 avis
Demande des avis aux clients
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Friendly and informative staff in the…
Friendly and informative staff in the showroom. The delivery of the mattress was on the date specified and handled professionally.
15 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate you sharing your positive experience! We're happy to hear that you found our showroom staff friendly and informative and that the mattress delivery was professionally handled.
Great customer service and good deal
Jake, our sales advisor, was so helpful in finding us the perfect matress and base. We went elsewhere afterwards and found similar but came back to Bensons because how lovely Jake was!
Jake helped us get a really good deal and we are really happy with our purchase.
15 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're so glad to hear that our sales advisor was so helpful and that you're happy with your purchase! It's great to know that their service brought you back to us. Thank you for your positive feedback.
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate you taking the time to share your experience. We are so glad to hear our service was on time, courteous, and efficient!
Good experience prompt delivery and…
Good experience prompt delivery and arrived within designated time slot
8 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate your positive feedback. We're happy you had a good experience and that the prompt delivery arrived within the designated time. Michael @ Team Bensons
Efficient and kind customer service and…
Efficient and kind customer service and regular updates on delivery date and times
7 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate you sharing your experience! We're so happy to hear you received efficient and kind service and timely delivery updates.
Brilliant service
Initial purchase and delivery all went very smoothly, great products and service.
After a couple of days, needed to change mattress, due to it being too hard for me. It was no problem, great service once again. Small charge which is understandable, new mattress on way, old one will be taken away at same time. Brilliant.
7 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy to hear that your initial purchase and delivery went smoothly. We appreciate your positive feedback and are glad that the mattress exchange process was easy.
Great service from start to finish!
Easy delivery, all on time and a simple swop over of the mattress!! Really lovely to have a decent nights sleep…
The whole process was easy starting with the great help and information from the shop staff through to its delivery! Fully recommend!!
7 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy the delivery was easy and on time! It's great to hear you're sleeping well and that our shop staff were so helpful. We appreciate your recommendation!
Nice chap and on time,👍
7 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're so happy to know that you had a positive experience with our prompt service. We appreciate your feedback!
Very good assistance not pushy and the…
Very good assistance not pushy and the outcome is a lovely new mattress. We are disappointed though with enquiries who have not dealt with my husband’s enquiry satisfactorily although as I the account holder I gave permission for them to speak to him on the matter in the question.
9 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're glad you are enjoying your new mattress and appreciated the assistance. We're sorry to hear about the unsatisfactory experience your husband had when he inquired. We'll review the matter to ensure better service in the future. Thank you for your feedback.
The expert way in which we were treated, right through to delivery.
The way we were treated. The sales person George B, Was very efficient. Had full knowledge of all items and guided us to our choice. Which was the correct mattress for us.
5 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy to hear about the positive experience you had. It's great to know that the salesperson's efficiency and knowledge helped you find the correct mattress. Thanks for your feedback!
Excellent all round.
The member of staff George was very attentive and knowledgeable and once he knew my price range he did his best to get me the best mattress for me that I could afford without taking a finance package and getting Bluer light discount.
The delivery eas exactly is planned and the driver rang when he was leaving his last drop.
Both the driver and helper were very polite and respectful of my home.
The whole process from start to finish was faultles.
11 janvier 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy to hear that the staff member was attentive and knowledgeable in finding the best mattress within your budget. We appreciate that the delivery was well-planned and that the team was polite and respectful of your home. We're glad the entire process was faultless.
Quality Service
Your salesman Steve Helson was polite, very helpful and was brilliant with any questions I had. Cannot fault the quality of service.
29 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate you sharing your feedback! We're happy to hear that you found the service to be of high quality and that the advisor was brilliant and helpful with your questions.
Looking forward to seeing you again!
Megan at Customer Care
Good overall experience at Torquay…
Good overall experience at Torquay Bensons. Steve was very knowledgeable and not at all pushy. Found us a nice bed which suited our needs at a reasonable price. Would recommend.
30 janvier 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're glad you had a good experience at our Torquay location. It's great to hear that our team member was knowledgeable and helpful in finding you a bed that suited your needs at a reasonable price. We appreciate your recommendation,
Megan at Customer Care
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate your positive feedback regarding the helpful salesperson and good delivery. Thank you for sharing.
Very friendly and helpful in store.
Very friendly and helpful in store.
Great delivery information.
Very careful delivery -on time -with phone calls before hand -giving us updates.
26 janvier 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate your positive feedback! We're happy to hear that you found our team in store helpful and friendly. It's great to know you were pleased with our delivery service.
Great service!
Excellent service in store and very friendly and helpful staff.Delivery team were also great! Thanks!
26 janvier 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy to hear that our in-store and delivery teams provided excellent service! We appreciate you taking the time to share your positive experience with us.
Review on service and product
Arrived on time. Polite friendly service. Product excellent.
24 janvier 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy to hear that you received prompt, friendly service and that you are pleased with the product. Thank you for your positive feedback!
Ordered a Bed from Bensons for Beds a…
Ordered a Bed from Bensons for Beds a couple of days ago for my mum & it was delivered today. Both Paul & Glen did a great job. Both very professional & friendly. Would highly recommend.
Rachael
18 janvier 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy to hear that the bed delivery for your mum went smoothly! We appreciate your positive feedback regarding the team's professionalism and friendliness. Thank you for recommending us.
Pleasant experience from buying to…
Pleasant experience from buying to delivery.
Staff approachable and knowledgeable at point of contact.
Delivery on time when they said it would be, again by engaging staff, overall pretty good
22 janvier 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy to hear that you had a pleasant experience from purchase to delivery! It's great to know our staff were approachable and knowledgeable, and that the delivery was on time. Thank you for your positive feedback.
Good experience in the showroom with…
Good experience in the showroom with very helpful staff. No pressure and given plenty of time to make our minds up. Second time we've used Bensons and been very happy.
The delivery guys were very good, quick and took the old mattress and packaging away, no problem.
Overall a good experience.
22 janvier 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy to hear that you had a good experience in our showroom with our helpful staff and that you were given plenty of time. We appreciate your repeat business and are glad the delivery was quick and efficient.
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