Great service in store from Owen at Weston Super Mare, very knowledgeable, helpful and no pressure. Great interest free credit offer and prices for brand name quality. Helpful order progress updates... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6b Marchfield Way, Weston Retail Park, BS23 3YZ Weston Super Mare, Avon, GB
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Lisez les avis des autres
Just visited the Weston SuperMare branch and bought a mattress of the outstanding Irfan who really was an excellent ambassador for your company. He listened to what we thought we wanted and then expla... Voir plus
L'entreprise a répondu
The team arrived on time. Were polite and did a good job taking all the rubbish however I know accidents happen but a valuable oil painting was knocked off my hall wall which fell onto my doorbell mec... Voir plus
L'entreprise a répondu
Helpful, informative & welcoming sales staff member in my local store. I was kept well informed by Bensons of estimated delivery date & time slot, with a means to track progress of such. I was phoned... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Weston Super Mare376
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ, Weston Super Mare, Avon, Royaume-Uni
- 1934635946
4,7
Excellent
269 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Like clockwork
The correct product was delivered on time and was installed in the upstairs bedroom. The old mattress was taken away to be recycled
6 février 2026
Avis spontané
Réponse de Bensons For Beds - Weston Super Mare376
We're happy to hear that the correct product was delivered and installed successfully! We appreciate you mentioning our mattress recycling service and your positive feedback.
John and Austin were absolutely amazing…
John and Austin were absolutely amazing going above and beyond. Very caring, considerate and helpful. Can't fault a single thing .
5 février 2026
Avis spontané
Réponse de Bensons For Beds - Weston Super Mare376
We're happy to hear that our team provided such excellent service! We appreciate your kind words and are so glad you had a positive experience.
Helpful and friendly staff member…
Helpful and friendly staff member explained the choices.
Then were given time on our own without any pressure to make our decision.
We’ve used the store previously and that was a positive experience as well.
31 janvier 2026
Réponse de Bensons For Beds - Weston Super Mare376
We're happy to hear that our staff was helpful and friendly, and that you were given time to decide without pressure. We appreciate your positive feedback and that you've had positive experiences with us.
We truly appreciate your feedback.
Megan at Customer Care
Very easy ordering process
Very easy ordering process.
Staff were pleasant and helpful.
27 janvier 2026
Réponse de Bensons For Beds - Weston Super Mare376
We're so happy the ordering process was easy, and our staff were pleasant and helpful! We appreciate your positive feedback,
Megan at Customer Care
Chap that sold me the bed was very …
Chap that sold me the bed was very helpful and friendly
7 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Weston Super Mare376
We appreciate your positive feedback! We're so glad the team member was helpful and friendly during your bed purchase.
Helpful staff in store helped us choose…
Helpful staff in store helped us choose the right mattress , well worth the visit , as the mattresses varied considerably, which I wouldn’t have experienced online . Just finally brought on line for price
19 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Weston Super Mare376
We're happy to hear that our staff were helpful in choosing the right mattress! We appreciate you visiting our store to experience the difference in mattresses. Thank you for your feedback.
Friendly service
Friendly service. Enough information on the products without being pushy and over talking us.
15 janvier 2026
Réponse de Bensons For Beds - Weston Super Mare376
We appreciate you taking the time to share your feedback. We're happy to hear that you found our service friendly and informative without being overwhelming.
Réponse de Bensons For Beds - Weston Super Mare376
Thank you for your feedback! We’re happy to hear you were pleased with the service and that Ifram was polite and helpful. We’ll make sure he gets your kind words! 😊
Sleep well,
- Megan at Customer Care!
Nothing exceptional
Nothing exceptional , i asked to be shown same as i had, he did. And i bought it.
22 décembre 2025
Réponse de Bensons For Beds - Weston Super Mare376
We appreciate your purchase and are glad the team member met your needs. We value your feedback and hope to see you again in the future.
Best Wishes,
Megan at Customer Care
Bensons for beds in Weston super mare
Bensons for beds in Weston super mare, excellent service from start to finish, Manager Ricky very helpful, placed the order with Irfan a few days later also lovely pleasant person. Spoke to a person called Owen to set up the finance a little trouble due to moving house but he sorted it or us. Would 100% recommend them.
15 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Weston Super Mare376
We're happy to hear that you had an excellent experience at our location. We appreciate your positive feedback regarding the helpful service you received throughout your order. We are glad that our team was able to assist you. Thanks for recommending us,
Megan at Customer Care
Excellent service
Excellent service, friendly and helpful customer service. Made the whole process very easy.
8 novembre 2025
Réponse de Bensons For Beds - Weston Super Mare376
Thank you for your feedback Roger. We’re delighted to hear that our customer service team made the process easy and provided friendly, helpful support throughout. Ensuring a smooth experience for our customers is always our priority.
Thank you for your positive review Roger – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Weston Super Mare376
We're happy to hear that our staff was helpful and that you enjoyed the discount. Thank you very much for your positive feedback,
Megan at Customer Care
Great experience
Really helpful and friendly showroom staff. Likewise for delivery staff. Great experience.
25 octobre 2025
Réponse de Bensons For Beds - Weston Super Mare376
We appreciate you sharing that our showroom and delivery staff were helpful and friendly. We're glad you had a great experience,
Megan at Customer Care
Outstanding Service for the Delivery Guys
We had an early morning delivery of a two ottoman beds in a few large boxes from John (driver) and Dan (drivers assistant).
Could not recommend them enough, very professional guys, respected the house (new build) and stayed to talk through what was what.
Excellent service guys :)
16 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Weston Super Mare376
We're happy to hear that the delivery of your ottoman beds went smoothly! We appreciate your positive feedback regarding the professionalism of our delivery team and their respect for your new home. Thank you,
Megan
Customer Care Team
Pleased with visit
The staff were friendly and helpful, giving me plenty of time to try different beds. Advice was forthcoming, when questions were asked.
A very good experience.
14 octobre 2025
Réponse de Bensons For Beds - Weston Super Mare376
We appreciate you sharing your positive experience Rosemary! We're happy to hear that our staff was friendly and helpful while assisting you in choosing a bed. Thank you for your review – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Weston Super Mare376
We're happy to hear that you experiences good service. We appreciate your feedback!
Thank you,
Lauryn at Customer Care.
Damage to property
A delivery lorry for Bensons For Beds was witnessed damaging our property whilst making a delivery elsewhere. Despite providing evidence requested when I complained, they denied all responsibility. Bensons For Beds appear to consider it to be perfectly acceptable for their delivery drivers to damage other people’s property. Their customer care is zero. I would strongly suggest avoiding this company at all costs.
11 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Weston Super Mare376
We're very sorry to hear about the damage to your property and the unsatisfactory resolution. We appreciate you bringing this to our attention. We'll investigate this incident thoroughly to prevent similar issues in the future.
Thank you,
Megan at Customer Care
Excellent service
Excellent service, good range of beds displayed, great communication very happy with our new mattress
30 août 2025
Avis spontané
Réponse de Bensons For Beds - Weston Super Mare376
Thank you for your wonderful review! We are delighted to hear that you had a positive experience with our service and selection. We strive to provide top-notch communication and products that leave our customers happy and satisfied. Enjoy your new mattress!
The salesman was very helpful,polite…
The salesman was very helpful,polite went through all the different information with us then gave us plenty of time to try the products on our own . It was a pleasant experience throughout wish there was more like home in stores.
12 septembre 2025
Réponse de Bensons For Beds - Weston Super Mare376
We appreciate you sharing your positive experience! We're happy to hear that our team member was helpful and polite, providing you with the information you needed while allowing you to explore the products.
Best Wishes,
Megan at Customer Care
We were welcomed by Irfan who brought…
We were welcomed by Irfan who brought an element of humour but remained professional and friendly!
We didn’t have a clue which mattress we needed but Irfan guided us through our choices! I’m so glad we had Irfan onside and we're looking forward to a comfy nights sleep!
9 septembre 2025
Réponse de Bensons For Beds - Weston Super Mare376
Thank you for your kind words, we're thrilled that Irfan helped you find the perfect mattress! Our team always strives to provide professional and friendly service to our valued customers. Enjoy your comfy night's sleep! 😊 #happycustomers #excellentcustomerexperience #weloveourteam
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