Evy was very friendly, considerate and knowlegable. Another young lady brought me a bottle of water as I was coughing and another lovely lady knew my name when I went to collect the bed pack and gave... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1/2 Woolgate Centre, OX28 6AP Witney, Oxfordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Always happy to recognise great service and that's what we got from Bensons from the minute we walked into the showroom, through the sales process and the delivery. Everything worked as it should. Kno... Voir plus
L'entreprise a répondu
We had a faulty mattrss and after the Bed technician had been out and we needed a replacement mattress, we very soon had the new mattress delivered. Both the delivery people were very kind and court... Voir plus
L'entreprise a répondu
Good service The sales lady _ Hannah was fantastic _ pleasant, cheerful, professional, knows her job very well. The Bensons store in Witney is clean, tidy, and i loved the technology of ma... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Witney Woolgate581
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1/2 Woolgate Centre, OX28 6AP, Witney, Oxfordshire, Royaume-Uni
- 1993702786
4,9
Excellent
369 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely and very helpful assistant
Lovely and very helpful assistant. Very knowledgable, and we easily found the perfect mattress ( hopefully!).
13 juillet 2026
Réponse de Bensons For Beds - Witney Woolgate581
We're so pleased you found our assistant lovely and very helpful. It's wonderful to hear they were knowledgeable and that you easily found the perfect mattress!
Ordered my Mattress from Witney store.
Ordered my Mattress from Witney store.
Young lady very helpful,and very friendly.
She was excellent.
11 juillet 2026
Réponse de Bensons For Beds - Witney Woolgate581
We're so pleased to hear that our team member at the Witney store provided such excellent and friendly assistance. Thank you for your kind words!
Team Bensons
Réponse de Bensons For Beds - Witney Woolgate581
We're so pleased you found our team pleasant and informative. Thank you for your kind words and positive feedback!
The assistant was very helpful and had…
The assistant was very helpful and had good knowledge about the products.
5 juillet 2026
Réponse de Bensons For Beds - Witney Woolgate581
We're so pleased our assistant was very helpful and knowledgeable about our products. Thank you for your kind feedback!
I was made very welcome in the store…
I was made very welcome in the store and got what I went in for
22 juin 2026
Avis spontané
Réponse de Bensons For Beds - Witney Woolgate581
We're glad we could help you find what you needed. Thank you for your kind words!
Team Bensons
More businesses should behave like Bensons.
Evy was very friendly, considerate and knowlegable. Another young lady brought me a bottle of water as I was coughing and another lovely lady knew my name when I went to collect the bed pack and gave me some great advice on disabled parking in Witney in consideration of my 89 year old mother. I was kept informed at all times and was contacted the day before to confirm an window for delivery. The gentlemem who delivered the bed, took the old one and put together the new one, were so polite, friendly and quick. It was such a pleasure to deal with this company, which, sadly, cannot be said for very many in this day and age.
18 juin 2026
Réponse de Bensons For Beds - Witney Woolgate581
We are so pleased to hear about your excellent experience with our team, from your visit to the store to the delivery and assembly of your new bed. It's wonderful that our colleagues provided such thoughtful assistance and that you found our service to be a pleasure. Thank you for your kind words.
Team Bensons
Riza at the Witney store was fantastic…
Riza at the Witney store was fantastic with us, and really helped us choose what worked best for us. We ended up actually buying mattresses for the kids as well as us! Until we were told Riza had only been working there for a couple of weeks, we had no idea. She was so competent and happy to help, it was refreshing. We have now received our order and are very happy with the results. Thank you!
26 mai 2026
Avis spontané
Réponse de Bensons For Beds - Witney Woolgate581
We are so pleased to hear about your fantastic experience at our store. It's wonderful that our team helped you choose the best mattresses for your family, and we appreciate your kind words about their competence and helpfulness. Thank you for your feedback!
Team Bensons
Helpful delivery men.
31 mai 2026
Réponse de Bensons For Beds - Witney Woolgate581
We are pleased to hear you found the delivery team very helpful. Thank you!
Evy's exceptional Customer Service.
Evy's help, assistance and excellent product knowledge provided a very informed buying decision. Her customer service was exceptional & she is a credit to Bensons for Beds and herself!
25 mai 2026
Réponse de Bensons For Beds - Witney Woolgate581
We're delighted to hear about the exceptional customer service and product knowledge that led to your informed buying decision. Thank you for your kind words!
Team Bensons
Good sales and delivery
Sales process is good, a nice sales lady helped me trying out different mattress. Delivery is nice and smooth as well
25 mai 2026
Réponse de Bensons For Beds - Witney Woolgate581
We're so pleased our sales team provided great assistance and your delivery was smooth. Thank you for your kind words!
Team Bensons
Evy and Hannah very helpful and friendly
Evy was lovely and very helpful, on day of picking up the mattress I think we were helped by Hannah who was equally very helpful and friendly
27 mai 2026
Réponse de Bensons For Beds - Witney Woolgate581
We're so glad our team was lovely and very helpful. It's wonderful to hear you had such a positive experience with us! Thank you for your kind words.
Team Bensons
We had a faulty mattrss and after the…
We had a faulty mattrss and after the Bed technician had been out and we needed a replacement mattress, we very soon had the new mattress delivered. Both the delivery people were very kind and courteous. Arriving on time .
We cannot thank Hannah enough at the Witney shop for helping us through all this. She was so helpful and very kind.
21 mai 2026
Avis spontané
Réponse de Bensons For Beds - Witney Woolgate581
We're so pleased to hear that we were able to resolve the issue with your mattress promptly. It's wonderful that our delivery team was kind and courteous, arriving on time. We're also glad that our team member at the Witney shop was so helpful and kind. Thank you for your feedback!
Team Bensons
Great team at witney made ordering a…
Great team at witney made ordering a new bed so easy
2 février 2026
Réponse de Bensons For Beds - Witney Woolgate581
We're so glad our team made ordering easy! Thank you for your kind words.
Team Bensons - Jess
On Holiday
Customer service and made to feel at ease with the purchase of our new mattress
17 mai 2026
Réponse de Bensons For Beds - Witney Woolgate581
We're so glad our team made you feel at ease with your new mattress purchase! Thank you for sharing.
Team Bensons
The whole process was easy & efficient…
The whole process was easy & efficient from Hannah at the witney store to the day of delivery.
15 mai 2026
Réponse de Bensons For Beds - Witney Woolgate581
Thank you for sharing your positive experience! We're so pleased to hear the process was easy and efficient from start to finish. ✨
Team Bensons - Jess
Excellent from start to finish
The lady in the Witney shop was very helpful. She took the time to explain and select the right bed and pillows for us. The delivery process was smooth. I was kept informed at every stage of when delivery was to be made and got a phone call on the correct morning from one of the delivery men to confirm. They were cheerful and obliging. The whole service was excellent from start to finish and we are very pleased with the new mattress.
27 avril 2026
Réponse de Bensons For Beds - Witney Woolgate581
Thank you for the lovely review! 😊 We’re so pleased our Witney team took the time to get everything just right, and that delivery was smooth, cheerful, and well‑communicated. Enjoy your new mattress and happy sleeping! 🛏️✨
From purchasing the mattress to the…
From purchasing the mattress to the delivery of the mattress was excellent service
25 avril 2026
Réponse de Bensons For Beds - Witney Woolgate581
Thank you! 😊 We’re delighted to hear you received excellent service from purchasing right through to delivery. Enjoy your new mattress and sleep well,
Megan | Customer Care Specialist🛏️✨
Highly recommend
Great service and helpful staff both in the shop and for the delivery. Thanks to Evy (Witney store) and Kelvin and Terry the delivery guys (I hope I’ve got the names right!) The new mattress is so comfortable!
27 avril 2026
Réponse de Bensons For Beds - Witney Woolgate581
Thank you for such a lovely review! We’re thrilled you’re loving the new mattress and that both our store and delivery teams made it a great experience. Sweet dreams,
Megan | Customer Care Specialist🛏️✨
Réponse de Bensons For Beds - Witney Woolgate581
Thank you! 😊 Reliable delivery, prompt responses, and great staff—just how we like it. Much appreciated! 💜
Réponse de Bensons For Beds - Witney Woolgate581
Thank you! 😊 We’re glad you found our staff helpful—great service every step of the way.
Wishing you all the best until next time,
Megan | Customer Care Specialist💜
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.