The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Leah from the Yeovil branch was extremely friendly, helpful it made it easier to choose the right bed for me. John and Tom my delivery guys were very friendly, chatty. They checked to see if i wanted... Voir plus
L'entreprise a répondu
Leah was very helpful, informative and professional. Both members of staff were welcoming and very happy so many shops have miserable staff, but not here well done!
L'entreprise a répondu
Great service from delivery drivers John and Tom. Called when they were nearby, friendly, polite. Installation was speedy, efficient and tidy. Thank you :)
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Yeovil685
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, Royaume-Uni
- 1935848746
4,8
Excellent
518 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bensons For Beds - Yeovil685
Thank you for the positive feedback! Our team prides itself on providing excellent customer service and we are thrilled to hear you had a great shopping experience with us. Come back and see us soon!
Excellent customer service
Excellent customer service, no pressure selling and gave us time to look round and come to our own decision about purchasing a bed.
13 mai 2025
Réponse de Bensons For Beds - Yeovil685
Thank you for the wonderful review! We take pride in providing top-notch customer service and allowing our customers to make their own informed decisions. We're glad you had a pleasant experience and hope you enjoy your new bed!
Réponse de Bensons For Beds - Yeovil685
Thank you so much for your kind words! Our staff takes pride in providing exceptional service and being knowledgeable and attentive to our customers' needs. We are always happy to be of assistance and look forward to welcoming you back soon.
Very polite
The lady that dealt with me an my partner was very polite and knew her stuff. Will definitely recommend
7 mai 2025
Réponse de Bensons For Beds - Yeovil685
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with our team member and that you would recommend us to others. We always strive to provide knowledgeable and polite service to our valued customers. Thank you for choosing us!
Réponse de Bensons For Beds - Yeovil685
Thank you for your kind review! We pride ourselves on having knowledgeable and respectful staff who provide top-notch service. We hope to see you again soon! #CustomerSatisfaction #ExcellentStaff #HappyCustomers
Great service!
We were greeted by Tracy at the store in Yeovil who was very helpful and knowledgeable. We found exactly what we were looking for and were very impressed with the service we received.
1 mai 2025
Réponse de Bensons For Beds - Yeovil685
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Tracy provided you with excellent service and helped you find exactly what you were looking for. We hope to see you again soon! 🎉
Sleep well, Team Bensons💜
Customer service was excellent
Customer service was excellent. The time taken to provide support and advice before purchasing was very much appreciated.
25 avril 2025
Réponse de Bensons For Beds - Yeovil685
Hi Peter thank you for your lovely review.
Regards Richard.
Very pleased with my service from the…
Very pleased with my service from the Yeovil branch Leah was very helpful and don't push use for a sale.
24 avril 2025
Réponse de Bensons For Beds - Yeovil685
Hi Melanie thank you for your lovely review.
Regards Richard.
Five Stars – Excellent Service from Leah!
We recently purchased a bed and were lucky enough to be assisted by Leah. From start to finish, she was absolutely fantastic. Her product knowledge was impressive—she was able to answer all our questions confidently and helped us find the perfect fit for our needs. What really stood out was her communication throughout the process. She kept us updated every step of the way and made everything feel effortless. Leah made the whole experience smooth and enjoyable, and we couldn’t be happier with the service. Highly recommended!
22 avril 2025
Avis spontané
Réponse de Bensons For Beds - Yeovil685
Hi Carly thank you for your lovely review.
Regards Richard.
Very helpful and asked if we needed…
Very helpful and asked if we needed help as soon as we got in the store
16 avril 2025
Réponse de Bensons For Beds - Yeovil685
Thank you for your kind words! We are so glad that our team was able to assist you as soon as you entered our store. We strive to provide excellent and attentive customer service to all of our customers. - Team Bensons 💜
Ottoman bed shopping
Andy was very friendly, helpful & efficient. Looking forward to receiving our new spare bed….
14 avril 2025
Réponse de Bensons For Beds - Yeovil685
Thank you for the kind words, we are thrilled to hear that you had a positive experience with Andy! We are confident that you will love your new spare bed. Thank you for choosing our business.
lovely service in the Yeovil branch
lovely service in the Yeovil branch , really nice to go back 9yrs later and the same staff are there.
2 avril 2025
Réponse de Bensons For Beds - Yeovil685
Thank you for choosing our Yeovil branch! We're thrilled to know you had a lovely experience and that our dedicated staff made a lasting impression. We appreciate your loyalty and hope to see you again soon!
Bensons for beds
I walked into Bensons for Beds on Wednesday 2nd April and bought an ottoman type bed a firm mattress and a headboard Yeovil branch. The shop assistant Leah was very helpful and explained everything clearly.
I am very satisfied with the service I received.
2 avril 2025
Réponse de Bensons For Beds - Yeovil685
Thank you so much for taking the time to share your positive experience at Bensons for Beds! We're thrilled to hear that our team member, Leah, provided exceptional service and helped you find the perfect ottoman bed, mattress, and headboard. Your satisfaction is our top priority and we look forward to assisting you again in the future.
Excellent advice
Excellent advice
Quick delivery
Delivery team on time , quick and polite.
1 avril 2025
Réponse de Bensons For Beds - Yeovil685
We appreciate your positive feedback! We're happy to hear that you received excellent advice and quick, polite delivery service. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Yeovil685
We're glad you found our team member helpful and knowledgeable. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Yeovil685
We appreciate you taking the time to share your positive experience! We're glad our staff provided quick and helpful service. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Yeovil685
We appreciate your kind words! We are so glad you enjoyed our friendly team and excellent service. Thank you for choosing us, Megan at Customer Care
Such a helpful lady that helped us pick…
Such a helpful lady that helped us pick the right bed and mattress and feel like it’s a bit better quality than dreams beds would always recommend
27 mars 2025
Réponse de Bensons For Beds - Yeovil685
We're happy to hear that our team member was so helpful in guiding you to the perfect bed and mattress. We appreciate your recommendation and are grateful for your feedback, Megan at Customer Care
*excellent reception and attention to…
*excellent reception and attention to our requirements.Tracy appeared to have an excellent grasp of her profession. Most unusual these days.
29 mars 2025
Réponse de Bensons For Beds - Yeovil685
We're happy to hear that you received excellent attention and service. It's great to know that you found our team member's expertise impressive. Thank you for your positive feedback, Megan at Customer Care
Excellent service from start to finish
Excellent service from start to finish. Andrew instite and John and his mate delivered it swiftly and professionally
18 mars 2025
Réponse de Bensons For Beds - Yeovil685
We're happy to hear that you had such a positive experience with our service. We appreciate you mentioning the team's swift and professional delivery! Thank you for choosing us, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.