Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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À propos de l'entreprise

  1. Concessionnaire MINI

Écrit par l'entreprise

Welcome to Berry Heathrow MINI, dedicated to providing exemplary customer service and competitive prices on New and Approved Used MINIs. The experienced staff at each of our Retail Centres will ensure that your purchasing experience is as pleasurable as possible, and that the level of aftercare service during ownership meets these high standards too.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

9 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you to Berry Heathrow (MINI)

Thank you to Berry Heathrow (MINI) for helping us find our first car in the UK! From day one, as I was trying to connect with the branch, the personalized video messages truly stood out and showed a genuine effort to build a meaningful connection.

It was a big decision for us, but Melina and Max were incredibly supportive, understanding, and respectful of our space, while also providing the right knowledge and information to help us find the car that suited us best.

As new car owners in the UK, there were many information and procedures to learn, and Melina consistently went the extra mile; taking the time to explain everything thoroughly and clearly, ensuring we felt confident and well-informed throughout the process.

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Real Customer Focus

A friendly welcome into the showroom. Humza Kahn the Sales Executive dealing with us was very: personable, professional, knowledgable and able to answer all of our questions. We were delighted to purchase a vehicle from Berry Heathrow Mini

23 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service from Sally

A huge thank you to Sally ( Berry Mini Heathrow) for all her help and support regarding repair work for dents to our mini. Not only did she pick up our car but also returned it, perfectly restored and spotlessly clean in a shorter time-frame than anticipated! Sally also helped me set up the mini app on my phone and patiently explained various technological devices in the car! Highly recommend Berry Mini Heathrow and Sally!

7 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Exceptional service.

Exceptional service. I was taken care of by Sulaiman. When I started my journey at this esteemed establishment, till I bought my car Sulaiman took great care of me.
His knowledge and customer care service was phenomenal. I just felt comfortable dealing with him.
I asked him what makes him tick, he said he treats you like family.
Many thanks Sulaiman. Im just enjoying my mini at the moment. The part you played in me accruing the vehicle is immensely appreciated.

Ps. Love the coffees.

26 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Buying a Mini Approved Used Car

Buying a used car can be daunting, but Max/Melina took all the stress out of the experience. From the start they adopted the right approach, informative, professional and friendly. I can honestly recommend Berry.

25 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Super buying experience ar Berry Heathrow Mini

It was a pleasure buying my Mini from Sulaiman Abdul-Qayum at Berry Heathrow Mini. Sulaiman was attentive, polite and a more joyous gentleman you are unlikely to meet. He made himself and the car available at short notice. Everything was spotlessly prepared and just as promised. I highly recommend Sulaiman, his charming colleague at the next desk whose name I failed to get and Berry Heathrow Mini.

4 juin 2025
Avis spontané
Logo de Berry Heathrow MINI

Réponse de Berry Heathrow MINI

Hi, thank you for the fantastic 5-star review. We are so pleased to hear you had a super buying experience at Berry Heathrow MINI. Sulaiman will be thrilled with your kind words - we will also pass along your compliments to the rest of the team. Enjoy your new MINI, and thank you again for your recommendation.

Noté 5 sur 5 étoiles

Thank you Sulaiman

I was very lucky to have Sulaiman Abdul-Qayum assist with the purchase of my new Mini.
His professionalism, patience and efficiency was second to none.
He has been available to answer many questions since I have taken delivery of the car. Highly recommend Berry Heathrow

5 mai 2025
Avis spontané
Logo de Berry Heathrow MINI

Réponse de Berry Heathrow MINI

Hi Deborah, thank you so much for your kind words and 5-star review. We are delighted to hear that Sulaiman provided such excellent support throughout your MINI purchase. His professionalism, patience, and continued assistance reflect the standard we strive for at Berry Heathrow MINI. We will pass on your lovely feedback to our team - enjoy your new MINI, and we hope to welcome you back in the future.

Noté 5 sur 5 étoiles

I’ve just picked up my new Mini…

I’ve just picked up my new Mini Countryman and spent two hours going through the settings etc! The man showing me all the settings and controls was very patient and a really great guy! They couldn’t do enough for me and didn’t mind inviting me back for a recap if I need it ….i will need it 😂
Thanks to all the people there who helped me get my beautiful Countryman!

24 mars 2025
Avis spontané
Logo de Berry Heathrow MINI

Réponse de Berry Heathrow MINI

Hi Andrew, we hope you are loving your new MINI Countryman! We are so pleased to hear that you had such a great handover experience and that our team took the time to ensure you felt comfortable with all of the settings.

Enjoy your new MINI, and we look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

1st Class Service Received at Berry Heathrow Mini.

We would like to say an immense heart felt thank you to Melina at Berry Heathrow Mini.
The service we received what outstanding.

Melina kept us very well informed with emails , , phone calls , sending us a video message thanking us for ordering our new car.

We have nothing but praise for Melina as she went above and beyond for us in our humble

20 février 2025
Avis spontané
Logo de Berry Heathrow MINI

Réponse de Berry Heathrow MINI

Hi Timothy, thank you so much for your kind words. We are delighted to hear that Melina provided you with outstanding service and kept you well-informed throughout your car-buying journey. We will be sure to pass along your praise - she'll be thrilled to know she made such a positive impact. Enjoy your new MINI, and we look forward to welcoming you back in the future.

L’expérience Trustpilot

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