Ordered a sample of patterned vinyl. The ordering process was very efficient and it was great to be able to obtain a free sample to be able to look at in our room. Sadly as it was a patterned sample... Voir plus
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Ordered a sample of patterned vinyl. The ordering process was very efficient and it was great to be able to obtain a free sample to be able to look at in our room. Sadly as it was a patterned sample... Voir plus
L'entreprise a répondu
I found Best4Flooring via an online search for flooring that I already had that I needed to match for an extension that I have recently had built. On searching the flooring, I found that some Retailer... Voir plus
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It was easy to choose online they have a great range of flooring, easy to order and confirmation of payment sent quickly . Extremely good price on end of roll flooring . When it came the flooring w... Voir plus
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Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so g... Voir plus
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Best4Flooring is an E-commerce flooring retailer. Orders accepted online 24/7.
Units 3-4 Pennine Industrial Estate, Gorsey Brow, SK1 3DX, Stockport, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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After the moduleo cleaner I ordered was leaking on delivery the second attempt to deliver went well.

Réponse de Best4Flooring Ltd
Nothing wrong with the flooring it’s the delivery company that lets it down received a day late even though I was assured it would be delivered on the day I asked for.
Delivery great, no problem even with road being closed. Excellent quality of product, well packaged.
The whole thing was easy, from ordering the flooring, being kept informed of the progress of the order and even having the option to give a preferred delivery date. Everything went smoothly and the delivery arrived on the date requested.
We ordered just a cheap carpet for our summer house it arrived very quickly I would definitely buy from this company again highly recommended 5 💫💫💫💫💫
We bought two rolls for two different bathrooms but had them delivered to the same address. Unfortunately, the first issue was that despite being told that both had been delivered in fact one had in fact been delivered. We then had to wait a few more days for the second roll to turn up. When we came to have the second roll laid, we discovered that this company had cut it 25 cm short to what we had ordered. So despite the communication and the product being good, I really cannot recommend this company as how can they get something so fundamental wrong as cutting the piece to the wrong length. Fairly incompetent.

Réponse de Best4Flooring Ltd
Prompt and efficient service. Great quality products.
Easy to order, kept up to date on delivery and arrived on time

Réponse de Best4Flooring Ltd

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Ordered a sample first and then followed up with an order for cushion flooring.
Product was the best price and was delivered on time.
Excellent service from the sales lady who talked me through the online ordering process .

Réponse de Best4Flooring Ltd
Excellent quality, easy to fit, not long for delivery and carefully packaged and continued delivery updates
Thank you

Réponse de Best4Flooring Ltd
March Update- after 2 months of Best4flooring contacting me to investigate this further (great news, I thought!), they now only chase when I email them, and have only prolonged the constant reminders that they have sold me a faulty product. The damage is visible, and the customer care is poor.
Original January review: I was happy with the delivery, and followed the clear instructions about preparing my room for installation. The sheet vinyl looked fantastic in my kitchen and I had deliberately chosen a hardwearing product with a 7 year domestic guarantee. However within 4 weeks there were cracks/holes in the vinyl. I contacted customer services and they told me I had dropped something heavy (NO- in 5 places? Unlikely, isn't it?), ripped it during installation (NO- I would have taken that up with the fitter) or had laid it on a damaged surface (NO- new screed). Very disappointed by the lack of customer care by Best4flooring. Any product classified as hardwearing and long lasting should last longer than 4 weeks, even if I had danced in high heels on it! Which I had not.
Amazing value and excellent service, delivered on time with no hassle, very well packaged with no damage in transit

Réponse de Best4Flooring Ltd
The flooring is great and as described and was delivered very quickly.

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Réponse de Best4Flooring Ltd
while waiting at home for a scheduled delivery, I tried to check the online tracking number - it didn't work - i tried but couldn't speak to anyone - the only number that replied was sales - the sales person was incredibly rude - i tried repeatedly to explain why i needed to be able to know where the delivery was and that the tracking number wasn't working. she wouldn't listen and just told me to track it myself. when she finally listened enough to learn thetracking wasn't working she abruptly told me to email - i explained that i needed to know what time it'd be arriving as i'd waited for it all day and needed to go out for an urgent issue and schedule when to do that - in the end she said she would pass it to a colleague who'd email me - but again gave no advise as to when that might be. it was an unpleasant and unhelpful experience caused by the tracking system not working and the person being rude and unhelpful.

Réponse de Best4Flooring Ltd
Delivered in good time so can get the fitters in.
Before Christmas was a great bonus.
The price was competitive,just got too see what it looks like after it gets installed ,
Many thanks to you all at Best4Flooring.
Mike.

Réponse de Best4Flooring Ltd
There was a slight issue with my order but after contacting Best4 flooring
Cloe sorted this out .

Réponse de Best4Flooring Ltd
Really great customer care…I had an issue with Klarna going through & the team were on it & so helpful. I ended up just purchasing it outright but didn’t mind as I needed it delivered quickly. Arrived on time & I’m so happy with the quality! It looks so good & much more expensive than it is! Very happy & highly recommend!

Réponse de Best4Flooring Ltd
website was easy to use, prices were good and product arrived when expected. Product was as good as advertised.

Réponse de Best4Flooring Ltd
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