Best4Flooring Ltd Avis 

384
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Ordered a sample of patterned vinyl. The ordering process was very efficient and it was great to be able to obtain a free sample to be able to look at in our room. Sadly as it was a patterned sample... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found Best4Flooring via an online search for flooring that I already had that I needed to match for an extension that I have recently had built. On searching the flooring, I found that some Retailer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was easy to choose online they have a great range of flooring, easy to order and confirmation of payment sent quickly . Extremely good price on end of roll flooring . When it came the flooring w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so g... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de revêtements de sol
  2. Magasin de rénovation
  3. Décorateur d'intérieur
  4. Fournisseur de bois et de laminés

Écrit par l'entreprise

Best4Flooring is an E-commerce flooring retailer. Orders accepted online 24/7.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

384 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(384)

83 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best4 flooring delivered the order I requested.

After the moduleo cleaner I ordered was leaking on delivery the second attempt to deliver went well.

19 mars 2026
Avis spontané
Logo de Best4Flooring Ltd

Réponse de Best4Flooring Ltd

Hi Ann,

We don't seem to have received and e-mail back with your order number.
Now that we have this, we can arrange a replacement.

Thank you

Noté 5 sur 5 étoiles

Delivery great

Delivery great, no problem even with road being closed. Excellent quality of product, well packaged.

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend

The whole thing was easy, from ordering the flooring, being kept informed of the progress of the order and even having the option to give a preferred delivery date. Everything went smoothly and the delivery arrived on the date requested.

2 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Cut our lino to the wrong length

We bought two rolls for two different bathrooms but had them delivered to the same address. Unfortunately, the first issue was that despite being told that both had been delivered in fact one had in fact been delivered. We then had to wait a few more days for the second roll to turn up. When we came to have the second roll laid, we discovered that this company had cut it 25 cm short to what we had ordered. So despite the communication and the product being good, I really cannot recommend this company as how can they get something so fundamental wrong as cutting the piece to the wrong length. Fairly incompetent.

3 mars 2026
Avis spontané
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Réponse de Best4Flooring Ltd

Good afternoon,

Unfortunately, as both of your items had been fitted by the time the complaint was made, we were unable to replace the item. The reason for this is we are unable to for definite if the error was made when cutting and sending out the vinyl, or when fitted by your fitter.

A 10% goodwill refund was applied to your order at the time of complaint.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, kept up to date on delivery and arrived on time

27 janvier 2026
Avis spontané
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Réponse de Best4Flooring Ltd

Hi Keith

Thank you for your lovely review! We’re really pleased to hear that ordering was easy, communication was clear, and your delivery arrived on time. We appreciate your feedback and hope to assist you again in the future.

Kind Regards
Best4Flooring

Noté 5 sur 5 étoiles

Excellent

Excellent, great service, great value for money.

5 janvier 2026
Avis spontané
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Réponse de Best4Flooring Ltd

Hi Maria

Thank you for your excellent feedback! We’re really pleased to hear you were happy with the service and found it great value for money. We truly appreciate your support.

Kind Regards
Best4Flooring

Noté 5 sur 5 étoiles

Great to buy from

Ordered a sample first and then followed up with an order for cushion flooring.
Product was the best price and was delivered on time.
Excellent service from the sales lady who talked me through the online ordering process .

22 janvier 2026
Avis spontané
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Réponse de Best4Flooring Ltd

Hi Phil

hank you for your wonderful feedback! We’re thrilled that you were happy with the product, pricing, and delivery. It’s great to hear that our team was able to guide you through the ordering process, we really appreciate your support and look forward to helping you again in the future!

Kind Regards
Best4Flooring

Noté 5 sur 5 étoiles

Excellent quality

Excellent quality, easy to fit, not long for delivery and carefully packaged and continued delivery updates

Thank you

20 janvier 2026
Avis spontané
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Réponse de Best4Flooring Ltd

Hi Michelle

Thank you for your fantastic feedback! We’re delighted to hear that you’re happy with the quality and ease of fitting, and that the delivery experience met your expectations. We really appreciate your support and look forward to serving you again!

Kind Regards
Best4Flooring

Noté 1 sur 5 étoiles

Substandard product

March Update- after 2 months of Best4flooring contacting me to investigate this further (great news, I thought!), they now only chase when I email them, and have only prolonged the constant reminders that they have sold me a faulty product. The damage is visible, and the customer care is poor.
Original January review: I was happy with the delivery, and followed the clear instructions about preparing my room for installation. The sheet vinyl looked fantastic in my kitchen and I had deliberately chosen a hardwearing product with a 7 year domestic guarantee. However within 4 weeks there were cracks/holes in the vinyl. I contacted customer services and they told me I had dropped something heavy (NO- in 5 places? Unlikely, isn't it?), ripped it during installation (NO- I would have taken that up with the fitter) or had laid it on a damaged surface (NO- new screed). Very disappointed by the lack of customer care by Best4flooring. Any product classified as hardwearing and long lasting should last longer than 4 weeks, even if I had danced in high heels on it! Which I had not.

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing value and excellent service

Amazing value and excellent service, delivered on time with no hassle, very well packaged with no damage in transit

9 janvier 2026
Avis spontané
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Réponse de Best4Flooring Ltd

Hi Annie

Thank you so much for your kind words! We’re thrilled to hear that you had a smooth experience and that your order arrived safely and on time. We truly appreciate your support and look forward to serving you again soon!

Kind Regards
Best4Flooring

Noté 5 sur 5 étoiles

Very speedy delivery …

The flooring is great and as described and was delivered very quickly.

22 décembre 2025
Avis spontané
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Réponse de Best4Flooring Ltd

Hi Rob

Thanks so much for your review! We’re glad the delivery was quick and that the flooring met your expectations. Enjoy your new floor!

Kind Regards
Best4Flooring

Noté 5 sur 5 étoiles

Quick and easy

Easy, quick and good product.

1 décembre 2025
Avis spontané
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Réponse de Best4Flooring Ltd

Hi Nicola

Thank you for your feedback! We’re glad you found the product easy to use, quick, and good. We really appreciate your support

Hope you enjoy your flooring and to welcome you again for any future needs

Kindest Regards
Best4Flooring

Noté 1 sur 5 étoiles

company system not working, staff rude and unhelpful

while waiting at home for a scheduled delivery, I tried to check the online tracking number - it didn't work - i tried but couldn't speak to anyone - the only number that replied was sales - the sales person was incredibly rude - i tried repeatedly to explain why i needed to be able to know where the delivery was and that the tracking number wasn't working. she wouldn't listen and just told me to track it myself. when she finally listened enough to learn thetracking wasn't working she abruptly told me to email - i explained that i needed to know what time it'd be arriving as i'd waited for it all day and needed to go out for an urgent issue and schedule when to do that - in the end she said she would pass it to a colleague who'd email me - but again gave no advise as to when that might be. it was an unpleasant and unhelpful experience caused by the tracking system not working and the person being rude and unhelpful.

19 décembre 2025
Avis spontané
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Réponse de Best4Flooring Ltd

Good morning William,

We are sorry you had issues with your tracking number.
We have listened back to the call and can see that the salesperson you spoke to was advising you to e-mail in to the deliveries team as you had come through to sales.
Unfortunately, the sales team do not have access to all the in depth tracking information.

We can see that your item is out for delivery today, please accept our apologies for the delay from the delivery company at their busiest time of year.

Noté 5 sur 5 étoiles

Delivered in good time so can get the…

Delivered in good time so can get the fitters in.
Before Christmas was a great bonus.
The price was competitive,just got too see what it looks like after it gets installed ,
Many thanks to you all at Best4Flooring.

Mike.

10 décembre 2025
Avis spontané
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Réponse de Best4Flooring Ltd

Hi Michael

Thank you so much for your lovely review! We’re really pleased to hear your order was delivered in good time and that getting it before Christmas was a bonus. It’s great to know you found the price competitive too. We hope it looks fantastic once installed, and we’d love to hear what you think when it’s all finished.

Many thanks from everyone at Best4Flooring

Noté 4 sur 5 étoiles

Flooring

There was a slight issue with my order but after contacting Best4 flooring
Cloe sorted this out .

9 décembre 2025
Avis spontané
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Réponse de Best4Flooring Ltd

Good Afternoon

Thank you for your review. We’re sorry there was a slight issue with your order, but we’re really pleased to hear that Chloe was able to sort it out for you. We’ll be sure to pass on your kind feedback to her.

Thanks again for choosing Best4Flooring

Noté 5 sur 5 étoiles

Really great product & service

Really great customer care…I had an issue with Klarna going through & the team were on it & so helpful. I ended up just purchasing it outright but didn’t mind as I needed it delivered quickly. Arrived on time & I’m so happy with the quality! It looks so good & much more expensive than it is! Very happy & highly recommend!

2 décembre 2025
Avis spontané
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Réponse de Best4Flooring Ltd

Hi Andie

Thank you so much for your wonderful review! We’re delighted to hear that our team was able to help with the Klarna issue and make sure everything went smoothly. It’s great to know your order arrived on time and that you’re happy with the quality especially hearing it looks more expensive than it is! Thank you for the recommendation, we really appreciate your support

Many thanks from everyone at Best4Flooring

Noté 5 sur 5 étoiles

website was easy to use

website was easy to use, prices were good and product arrived when expected. Product was as good as advertised.

27 novembre 2025
Avis spontané
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Réponse de Best4Flooring Ltd

Hi Sharon

Thank you for your review! We’re pleased to hear you found our website easy to use, our prices competitive, and that your order arrived on time. It’s great to know the product met your expectations. Thanks for choosing us hopefully we can assist you again with any further projects

Kindest Regards
Best4Flooring

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