My children have been going to Gosling gymnastics for around 10 years, each starting around aged 4. Steve, Jodie, Ellie and the team are fantastic with all three of my daughters (aged 6, 10 & 13). The... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementStanborough Road, AL8 6XE Welwyn Garden City, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Good gym. Would prefer they invested less in punching bags, leave that to boxing/MMA clubs and focus on more on lat pull down machines, cables, hack squat machines etc.. Friendly and welcoming staf... Voir plus
L'entreprise a répondu
I’ve been a member here for 6 years now. Very pleased with the facilities, massive gym with dumbbells upto 50kg Great staff too! Always willing to help, whether you need a spot or any other advice.... Voir plus
L'entreprise a répondu
Brilliant setting for a 5 year olds party. Really easy set up, friendly staff. Only thing is the toilets were a little unclean and would have been great to have been given some jugs of water for t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre de loisirs
- aussi dans
- Bibliothèque
- Centre de fitness
- Piscine couverte
- Piscine extérieure
- Salle de gym
Écrit par l'entreprise
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Coordonnées de contact
Stanborough Road, AL8 6XE, Welwyn Garden City, Royaume-Uni
4,4
Excellent
189 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great team on the ski slopes
Great team on the ski slopes. Super friendly and excellent tuition
6 février 2025
Avis spontané
Réponse de Better - Gosling Sports Park
Hi Caroline
Thank you for your review.
We are very pleased to see the Ski Instructors are providing an excellent lesson and hope you attain the skills and confidence you desire!
We hope to see you soon.
Kind Regards
Amir
Amazing team
Amazing team, lovely environment, and great coaching. It would be even better with an on-site changing room and a bit more maintenance support, but overall, everything is very good.
22 mai 2025
Avis spontané
Réponse de Better - Gosling Sports Park
Hi Geetha,
I hope this message finds you well! I wanted to take a moment to express our heartfelt gratitude for your kind words. It truly warms our hearts to know that you enjoy being part of our team and appreciate the environment and coaching we strive to provide at the Gosling Sports Park.
Your insights regarding the changing room and the maintenance support are invaluable to us. We are committed to creating the best experience possible for everyone, and your suggestions will certainly be taken into account as we look for opportunities to improve.
Thank you once again for your ongoing support and for being an essential part of our community. We’re so glad to have you with us, and we look forward to continuing to enhance our shared experience.
Warm regards,
Charmaine
The app isn’t very good
The app isn’t very good. It won’t accept my log in when trying to set up extras. Should be an option to bring a friend or recommendation. Nothing and so much hard to do. Some areas are up to date others really do need some work doing. But works for what I need.
20 mai 2025
Réponse de Better - Gosling Sports Park
Hi Customer,
Thank you for your feedback!
We're sorry to hear you're having trouble logging in and setting up Better extras. Please email Boostworks directly for assistance with logging into Better Extras. Their email details will be at the bottom of the email communication you receive from them. Your suggestions about adding a “bring a friend” option and recommendations are really valuable, and we’ll share them with our team. We’re also working on improving the app’s consistency and updating all areas soon. We appreciate you sticking with us and hope to make your experience much smoother going forward!
Kind regards,
Charmaine
Réponse de Better - Gosling Sports Park
Hi Jasmine
Thank you for your review.
We apologise for the delay in fixing the gym equipment and hope you have been able to enjoy the other available facilities and equipment.
Kind Regards
Amir
Great place for kids' party
We held our twin girls' 8th birthday party at Gosling's trampoline/soft play over the weekend. It was wonderful. The staff were friendly, proactive and accommodating. It was all very slick and smooth - I'd highly recommend for parties... and now that we've been, I imagine we'll be going more frequently!
11 mai 2025
Avis spontané
Réponse de Better - Gosling Sports Park
Hi Stephanie,
Thank you so much for your lovely review!
We're thrilled to hear that your twin girls had a wonderful 8th birthday celebration with us at the Gosling Sports Park. It’s great to know our team helped make the day special and that everything ran smoothly. We really appreciate your recommendation and look forward to welcoming you and your family back again soon – whether it’s for another party or just some fun playtime! 🎉😊
Kind regards,
Charmaine
My class instructer was the best Phil at the Gosling.
My class instructer was the best. He has done so well , his class volume has increased over 100%. Well done 😁
29 avril 2025
Réponse de Better - Gosling Sports Park
Hi Andrea,
Thanks for your review.
We are so happy to hear that you are enjoying the classes at Goslingl!
Warm Regards
Hazal
A pleasant and good atmosphere and good…
A pleasant and good atmosphere and good vacillates
14 avril 2025
Réponse de Better - Gosling Sports Park
Hi Robert,
Thank you for your kind words!
We're so glad to hear you’re enjoying the pleasant atmosphere and finding the facilities to your satisfaction.
Your feedback is greatly appreciated, and we look forward to welcoming you back soon!
Better is a great venue with excellent…
Better is a great venue with excellent amenities. The trampoline parties are enjoyable for kids, though some aspects could improve. Staff are helpful, and the jumping area is fantastic, but the party rooms lack music options and minor logistical issues like water availability need addressing. Overall, a solid choice for kids' activities! ⭐⭐⭐⭐
19 mars 2025
Avis spontané
Réponse de Better - Gosling Sports Park
Hi Aislyn,
Thank you for your thoughtful review!
We're so glad you enjoyed the trampoline area and had a great experience with our staff at the Gosling Sports Park. We also appreciate your feedback about the party rooms and water availability – we're always looking for ways to improve, and we'll take your suggestions into account. We hope to see you again soon for another fun-filled visit! 😊
Kind regards,
Charmaine
Excellent stuff
Excellent stuff, the facilities are amazing. Everything is new and clean, the room for the party was the perfect size. They had a bluetooth speaker to connect to so the kids could dance and jump around. The trampoline park itself has just had a refurb, and there is this amazing soft play part to play in. It's really great, well organised, safe, clean, staff are friendly and helpful. I can't really complain about anything... I do wish the car parking was free there though, I think it's bad that you pay for a class or party in this case, and you still have to pay parking. But that is pretty minor with all things considered.
5 avril 2025
Avis spontané
Réponse de Better - Gosling Sports Park
Hi Gary,
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience and that you enjoyed the facilities, the newly refurbished trampoline park, and the soft play area. It’s wonderful to know that the kids had a blast and the room was just the right size for the party. We also appreciate your feedback about the parking; we completely understand how that could be a bit of an inconvenience, and we’ll certainly take it into consideration for the future.
Thanks again for sharing your thoughts, and we hope to welcome you back soon!
Warm regards,
Charmaine
The staff and facilities are excellent.
The staff and facilities are excellent.
Everyone is extremely friendly and the spa pool is second to none.
A fantastic venue to keep fit and healthy.
1 avril 2025
Réponse de Better - Gosling Sports Park
Hi Jan,
Thank you so much for your kind words!
We’re thrilled to hear you enjoyed the staff, facilities, and the spa pool at the Gosling Sports Park. It's wonderful to know that you had a fantastic experience and found our venue perfect for keeping fit and healthy. We look forward to welcoming you back soon!
Kind regards,
Charmaine
Brilliant venue
Brilliant venue - relaxed and helpful staff - we had a brilliant party - can recommend 100% 🥳
30 mars 2025
Avis spontané
Réponse de Better - Gosling Sports Park
Hi Johanna,
Thank you so much for taking the time to share your fantastic review! We’re absolutely delighted to hear that you had a brilliant party at the Gosling Sports Park. It’s wonderful to know that you enjoyed our facilities and that our staff were able to contribute to such a memorable experience for you and your guests.
Your kind words about our team truly mean a lot to us! We strive to provide excellent service and create a welcoming atmosphere, so it’s rewarding to hear that we succeeded in making your event enjoyable.
We sincerely appreciate your recommendation and hope to see you back at the Gosling Sports Park in the near future. If you’re planning another gathering or event, please don’t hesitate to reach out to us—we’d love to help make it just as special!
Thanks again for your support! 🎉
Best wishes,
Charmaine
Needs improving
The changing rooms are very old and not very clean. The facilities in spa area are very dated and not always all working. The temperature of the pool most days is cold and not ideal for people using it as spa experience. Gym is good equipment well maintained and clean. Variety of machines.
25 mars 2025
Réponse de Better - Gosling Sports Park
Hi Katie,
Thank you for sharing your feedback.
We're sorry to hear that your experience didn't meet expectations. We truly appreciate your input regarding the changing rooms, spa facilities, and pool temperature—these are areas we are actively working to improve. We're glad to hear you enjoyed the gym and its equipment. Your comments will help us prioritise the necessary updates and maintenance. We hope to have the opportunity to welcome you back and provide a better experience next time.
Kind regards,
Charmaine
Fantastic trampoline parties
Popular party venue amongst my daughters and their friends. I hosted one yesterday for my daughter's 9th birthday and it was super easy and fun. The kids love the activity and it's convenient having the party room. My party host was Daisy who couldn't have been more pleasant and professional.
23 mars 2025
Réponse de Better - Gosling Sports Park
Hi KC,
Thank you so much for your kind review!
We are delighted to hear that your daughter's 9th birthday party was such a success at the Gosling Sports Park. It's great to know that the kids had fun with the activities and that the party room made things even more convenient for you. We'll be sure to pass along your compliments to Daisy—she'll be so happy to hear you appreciated her professionalism and pleasantness. We hope to host many more memorable parties for you and your family in the future!
Kind regards,
Charmaine
Opens 6am but not all open
Classes too full snd can't get on them . Centre swim and gym opens at 6am but cleaners in pool area with machines. Should be done at night when closes. It's noisy and disruptive can't use sauna rooms as being cleaned . If open at 6 Should be usable. No hot drinks machines anywhere. Cafe opens at 9am ! Bizarre for working people who need a drink before work.
18 mars 2025
Réponse de Better - Gosling Sports Park
Hi Karen,
Thank you for sharing your feedback with us. We’re sorry to hear about your recent experience and appreciate you bringing these concerns to our attention.
We understand how frustrating it can be when classes are full, and we’ll certainly look into ways to improve our scheduling and capacity. Regarding the pool area and sauna, we recognise that cleaning should not disrupt your experience, and we’ll review our cleaning schedule to ensure it’s done at more convenient times. We also appreciate your feedback on the hot drinks machines, and we’ll consider this suggestion to better meet the needs of early morning visitors.
Your input is invaluable as we continue to make improvements. Thanks again for sharing your thoughts, and we hope to provide you with a better experience next time!
Kind regards,
Charmaine
Have been taking my kids to the ski…
Have been taking my kids to the ski lessons.
They love it.
Staff are friendly.
5 stars.
8 mars 2025
Avis spontané
Réponse de Better - Gosling Sports Park
Good Morning Daniel,
Thank you so much for your wonderful review!
We're thrilled to hear that your kids are enjoying their ski lessons at the Gosling Sports Park and that the staff have made a positive impression. We truly appreciate your support and look forward to continuing to provide great experiences for you and your family! 🌟⛷️
Kind regards,
Charmaine
Great quality and tailored ski lessons - would recommend!
We've had two private ski lessons on the dry slope with Elliot and he's been great at making me and my two children get the basics and feel confident. We're now ready for blue runs! Jess, the ski manager, has been super helpful getting everything booked in and set up for us. Overall a hugely positive experience and I'm looking forward to going back tomorrow for some recreational skiing now I'm ready!
16 mars 2025
Avis spontané
Réponse de Better - Gosling Sports Park
Hi Alice,
Thank you so much for your wonderful review!
We're thrilled to hear that Elliot was able to help you and your children build confidence on the slopes at the Gosling Sports Park. It’s great to know you're all feeling ready for those blue runs! Jess will be so happy to hear your kind words as well—she's always eager to ensure everything runs smoothly for our guests. We can't wait to welcome you back for your recreational skiing tomorrow.
Thanks again for choosing us, and we hope you continue to have an amazing time on the slopes!
Kind regards,
Charmaine
Great party venue for kids
Sam, our party host was great. There was nothing to small that he wouldn't do to accommodate us.
Party room and trampoline park was a tad too chilly for spectators, but perfect for kids.
16 mars 2025
Avis spontané
Réponse de Better - Gosling Sports Park
Hi Natasha,
I hope this message finds you well! I wanted to take a moment to express our heartfelt gratitude for your kind words. It truly means a lot to us to hear that Sam helped make your experience memorable and that the kids had such a fantastic time during the party!
Your feedback regarding the temperature in the party room and the trampoline park is invaluable. We understand how important a comfortable environment is for an enjoyable experience, and we will certainly look into ways to improve the climate for all our guests moving forward.
Thank you once again for sharing your thoughts with us. We genuinely appreciate it and hope to welcome you and the kids back soon for more fun and laughter at the Gosling Sports Park.
Warm regards,
Charmaine
Great experience
Kids had the best time and all ran smoothly, with great communication from the team.
15 mars 2025
Avis spontané
Réponse de Better - Gosling Sports Park
Hi Andrew,
Thank you so much for your kind words!
We're thrilled to hear that the kids had a fantastic time at the Gosling Sports Park and that everything went smoothly. We truly appreciate your feedback and are happy to know that our team’s communication made a difference. We hope to see you all again soon!
Kind regards,
Charmaine
Trampolining party
Thanks to the team for making the party so easy for the parents and enjoyable for the kids! We had use of the room for the whole time of the party (so could leave all shoes and party food in the room during the jumping session), and the ability to stream your own music over the speakers was a nice touch. The onsite staff were very attentive and responsive. Thanks!
8 mars 2025
Réponse de Better - Gosling Sports Park
Hi Michelle
Thank you for your review.
We are very pleased to hear that you and the kids had such a great experience. It's wonderful to know that the room setup and the ability to stream your music helped make the party even more enjoyable.
We're also glad our staff could make everything run smoothly for you. We hope to see ou again in the future and your review has been passed on to the Gosling Sports Park to view!
Kind Regards
Amir
Fantastic
Fantastic trampoline party! The team provided brilliant service, and the kids had an absolute blast. The room was perfectly prepared, with a lovely personalized birthday screen waiting for us. Highly recommend!
8 mars 2025
Avis spontané
Réponse de Better - Gosling Sports Park
Hi Ray,
Thanks for your review.
We are delighted to hear that you had a fantastic Trampoline party at Gosling!
Warm Regards
Hazal
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.