Better - Robinson Pools & Fitness Avis 

47
•
TrustScore 4 sur 5

3,9

Park avenue, MK40 2JZ Bedford, GB

•

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Lisez les avis des autres

Noté 2 sur 5 étoiles

The quality of the experience is sliding down hill for me with regard to swimming sessions. The number of occasions I am bumped off, ie IE session is cancelled by Better is on the rise. The availa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had my induction with a lovely lady called Donna, she explained and talked me through all the activities I can do in the gym. Would highly recommend doing your induction with Donna. Thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was pleasantly surprised by the standard of the facilities all round. Very clean and modern. The staff were the highlight for me. So polite and friendly and really helpful. As I am returning to fitn... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been using Robinson pool since 1975 so 50 years so it’s somewhere I’m very familiar with . Stand out people for me are Darren (manager ) Piotr instructor they take there job very seriously and do ev... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre de loisirs
  2. aussi dans
  3. Bibliothèque
  4. Centre de fitness
  5. Piscine couverte
  6. Piscine extérieure
  7. Salle de gym

Écrit par l'entreprise

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Coordonnées de contact

  • Park avenue, MK40 2JZ, Bedford, Royaume-Uni

3,9

Bien

TrustScore 4 sur 5

47 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,9

Tous les avis

(47)

5 422 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Been using Robinson pool since 1975 so…

Been using Robinson pool since 1975 so 50 years so it’s somewhere I’m very familiar with .
Stand out people for me are Darren (manager ) Piotr instructor they take there job very seriously and do everything they can to keep things moving in the right direction . So big thumbs up from me 👍🏾

26 février 2025
Avis spontané
Logo de Better - Robinson Pools & Fitness

Réponse de Better - Robinson Pools & Fitness

Hi David,

Thank you so much for your kind words and for being a loyal part of the Robinson Pool community for 50 years! 

We truly appreciate your support. It's fantastic to hear that Darren and Piotr have made such a positive impact. We'll be sure to pass along your praise to them. Your feedback means a lot to us, and we’re grateful for your continued trust and engagement. Here’s to many more years of great experiences at Robinson Pool! 👍🏾😊

Kind regards,

Charmaine

Noté 5 sur 5 étoiles

Really enjoying the classes and find…

Really enjoying the classes and find everyone involved very helpful and friendly. Excellent value.

20 février 2025
Logo de Better - Robinson Pools & Fitness

Réponse de Better - Robinson Pools & Fitness

Hi Jenny,

Thanks for your review.

It is great to read that you are enjoying the classes Robinson Pools & Fitness and that the staff are so friendly!

Warm Regards

Hazal

Noté 5 sur 5 étoiles

What a difference a year makes!

I’ve been attending Robinson Pool since I was in my early teens and over the past few years, it’s clear that there’s been some outstanding changes, especially in the cleanliness and customer service side of the facility.

Just in the past year since Better took over from Fusion Lifestyle, the transformation has been amazing as there is clear evidence on almost a minute by minute basis that emphasis has been placed on keeping all areas of the Pools and changing areas clean and tidy.

Add to that, is the fact that there’s been quite a number of new members of staff coming into the team which promotes a feeling of being safe with the lifeguards overseeing the pools, but more importantly, it would appear that the customer service has most definitely also geared up a notch as I’ve personally observed that the staff are always ready and eager to help with any enquiries that are made, and all are most welcoming.

This development in the customer services side has gone to make attending the facilities all the more of a positive experience, one that has made me personally feel most comfortable and welcomed whenever I go for a swimming session.

It’s absolutely clear that Darren, the centre manager, has finally received from Better, all the ‘tools’ so to speak, to make Robinson Pool ‘the’ go to place for health and leisure activities in Bedford, and as such, I’m compelled to relay that staff members including Peter, Joanna, Jamie, Izabella, Damian, Igor, Dan, Vanessa, Hollie, Tony, Paul, Nick and Julia, all go towards making Robinson Pool a most enjoyable and welcoming experience.

Well done Darren, and of course to all your staff for being customer focused and making the centre so clean. Please keep up the great work as you’re all a credit to the Better organisation.

Vincetestarossa

14 février 2025
Avis spontané
Logo de Better - Robinson Pools & Fitness

Réponse de Better - Robinson Pools & Fitness

Hi Vince,

Thanks for your review.

We are so delighted to hear that you are so impressed with all the changes we have implemented since taking over the centres in Bedford!

The local teams have been working tirelessly to bring the facilities and customer service up to Better's standard and we are so pleased that this is evident from your experience!

Thanks again for providing us with this fantastic feedback!

Warm Regards

Hazal

Noté 5 sur 5 étoiles

A great stretch out this afternoon

A great stretch out this afternoon at Mo's Yoga class. It's a friendly class, people from their twenties to seventies take part. I can't always manage all the moves, but the teacher will find alternatives for me. I only began yoga when the centre opened after the pandemic, as it was the first class to start, and now I prefer it to most other exercise.

10 février 2025
Avis spontané
Logo de Better - Robinson Pools & Fitness

Réponse de Better - Robinson Pools & Fitness

Good Morning rosalind,

Thank you for sharing your feedback with us.

We are delighted to learn that you are enjoying the fitness classes at the Robinson Pools & Fitness Centre. It’s wonderful to hear that you are experiencing significant benefits from the Yoga classes with Mo and are noticing positive results. We hope you keep enjoying the Fitness Classes available at the Robinson Pools and the various other fantastic activities offered at the centre.

Thank you for your lovely words.

We look forward to seeing you at the centre again soon!

Kind regards,

Charmaine

Noté 5 sur 5 étoiles

Yoga for all & 33 metre pool.

Comprehensive choice of daily fitness classes at Robinson Pool, available throughout the morning, afternoon and evening. Yoga classes with Mo are welcoming, and well differentiated to enable all yogis, of all abilities, to enjoy and reach their potential. Mats, blocks and bands are available for use. Robinson's 33 metre pool is also a bonus, over a standard 25 metre pool.

7 février 2025
Avis spontané
Logo de Better - Robinson Pools & Fitness

Réponse de Better - Robinson Pools & Fitness

Good Afternoon Tina,

Thank you for your review.

We are delighted to hear that you are enjoying your membership at the Robinson Pools. Our team works hard to create a welcoming environment, so it’s wonderful to know that their efforts have made a positive impression on you. We are also pleased to hear your comments about the fitness classes. We take pride in the quality of our instructors and their ability to foster an enjoyable and supportive learning environment.

Thank you once again for your thoughtful comments. We look forward to seeing you at the centre soon!

Best regards, 

Charmaine

Noté 5 sur 5 étoiles

Always happy to help and support.Great…

Always happy to help and support.Great classes to choose

15 janvier 2025
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Réponse de Better - Robinson Pools & Fitness

Hi Michelle

Thank you for your review, 

We are very pleased to see the centre staff have been able to provide help and support and you are enjoying the classes available at the Robinson Pools & Fitness.

We hope this continues and thank you for choosing Better!

Kind Regards

Amir

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