Better - Vauxhall Leisure Centre Avis 

118
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TrustScore 4 sur 5

4,1

50 South Lambeth Road, SW81DY vauxhall, GB

•

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Noté 5 sur 5 étoiles

The swim coaches are great! My older boy has been going for 3 years and my younger boy has just started. The coaches take their time with each child individually to get the best out of the them. The f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently joined the Vauxhall London Branch to try a new gym in the area. The gym has everything you need and sign up is done online. What struck me the most was the overwhelming kindness and proacti... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I recently joined Vauxhall Better Gym and whilst facilities are good here are some of my reflections after my initial session .... 1. Ladies Toilet - dust and dirt in corner crevices. Handsoap... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Overpriced. The weight lift area in Vauxhall is very limited. They expanded it into another room but the equipment has stayed the same. The sauna annoyingly shut down during the day for non-sense reas... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre de loisirs
  2. aussi dans
  3. Bibliothèque
  4. Centre de fitness
  5. Piscine couverte
  6. Piscine extérieure
  7. Salle de gym

Écrit par l'entreprise

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Coordonnées de contact

  • 50 South Lambeth Road, SW81DY, vauxhall, Royaume-Uni

4,1

Bien

TrustScore 4 sur 5

118 avis

5 étoiles
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1 étoile

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4,1

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(118)

5 424 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Incredible instructors make Better Vauxhall my go-to place every single day.

Better Vauxhall - A Sanctuary for Body and Mind
If you're looking for a place where fitness meets mindfulness, then Better Vauxhall is your answer. Going to this gym isn’t just about building muscle – it's about creating a balanced, centered version of yourself. Each class feels like a meditation, not just for my body but for my mental state as well. And the best part? The instructors are the reason I keep coming back, day after day. Their energy, expertise, and unique styles have made this my second home. Here's why:

Sharon – The Precision Maestro
Sharon’s Tuesday and Thursday classes are where the magic happens. She doesn’t just lead a class; she teaches you to truly understand your body. Every movement is broken down with such clarity, ensuring that when you leave, your muscles feel exactly how they should – worked, stretched, and activated. Sharon’s attention to detail makes every session feel like a personalized workout, and I always leave knowing I’ve pushed my body to its limit, in the safest, most effective way possible. Her classes aren't just workouts – they're transformations.

Carlos – The Energizer
Carlos on Wednesdays and Fridays is the human embodiment of energy. His classes are an explosion of life, making every second feel like a celebration. The beat of the music matches his contagious energy, pulling you into a rhythm that makes you forget you're even working out. By the end of his sessions, you're drenched in sweat, heart pumping, and full of adrenaline. But more than that, you feel alive. Carlos doesn’t just make you sweat – he makes you feel invincible. If you need a pick-me-up or a shot of pure joy in your workout routine, Carlos' classes are the answer.

Rosemary – The Climb to Everest
Rosemary's Monday and Saturday classes are a whole different level. From the moment you start, you know you're in for a ride. The intensity is unmatched, and within minutes, you'll feel like you've just scaled Everest. But here’s the thing – as tough as her sessions are, you don’t just survive them; you thrive. Her classes push you to your peak potential, and you leave with a sense of accomplishment that no other workout can give. If you’re ready for a challenge that will leave you drenched in sweat and feeling like you’ve conquered the world, Rosemary’s your guide.

Aurora – The Leg Shaper Extraordinaire
Aurora’s LBT class on Sundays is my personal favorite weekly reminder that legs can hurt in the best way possible. It’s the kind of class where the pain is a sign of progress, and each movement carves out strength and definition. By the time I walk out, I can feel that satisfying burn in my legs all week long. Aurora’s ability to combine intensity with precision ensures that every rep counts, and she has this remarkable way of motivating you to keep pushing even when your legs are screaming for mercy. Her class is not for the faint-hearted – but if you want strong, sculpted legs, this is where you need to be.

All of these incredible instructors make Better Vauxhall my go-to place every single day. They each bring something unique to the table, ensuring that no two days feel the same.

(Nara)

26 mars 2025
Avis spontané
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Réponse de Better - Vauxhall Leisure Centre

Thank you so much for this incredibly detailed and thoughtful review, Nara! 

We're thrilled to hear that the Vauxhall Leisure Centre has become a place where you not only achieve your fitness goals but also find mindfulness and balance. It’s amazing to know how much the energy and expertise of Sharon, Carlos, Rosemary, and Aurora have made an impact on your experience. Each instructor truly does bring something special to the table, and it’s wonderful to hear how their classes challenge, motivate, and inspire you to reach new heights.

We’re so happy that Better Vauxhall feels like a second home to you, and we look forward to continuing to support your journey in both body and mind. Thank you again for sharing such glowing feedback, and we can't wait to see you in class soon! 😊

Kind regards,

Charmaine

Noté 3 sur 5 étoiles

Good vibe and great classes

The classes are fantastic, especially those taught by Rosemary and Carols. I also have a great time with Volkan in Zumba. The only issue is that we don't have 3 kg weights, which are essential for these classes. The gym recently purchased new sets of hand weights, but unfortunately, they only have 4 kg and 2 kg options. I often need to bring my own 3 kg weights from home. Also more space on the gym floor will be good for doing own experiences without using machines with a good grip floor not laminated one.

26 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Elizabeth,

Thank you so much for your thoughtful feedback! We're thrilled to hear you're enjoying the classes, especially with Rosemary, Carols, and Volkan! It’s great to know that the sessions are adding value to your fitness routine.

We really appreciate you bringing up the issue with the weights. We understand how important it is to have the right equipment for a seamless experience. We’ll definitely look into adding 3 kg weights to our collection to ensure everyone has what they need.

Your suggestion about more space and better flooring for personal workouts is also invaluable. We’ll take this into consideration as we work on improvements to enhance the overall gym experience.

Thanks again for sharing your thoughts, and we look forward to continuing to support your fitness journey!

Warm regards,

Charmaine

Noté 5 sur 5 étoiles

Djon is an amazing worker

Djon is an amazing worker. He has help me out alot these pass days and he is very kind. Thank you Djon for all your help

24 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Trae,

I truly appreciate your thoughtful message! 

It brings us immense joy to know that Djon has been such a valuable support for you. His dedication and effort really make a difference, and I will definitely make sure to convey your heartfelt gratitude to him. Thank you once again for taking the time to share your uplifting experience with us!

Kind regards,

Charmaine

Noté 5 sur 5 étoiles

No 1 receptionist

My favourite place. Starting at reception a young man Djon his presence brings good energy to the front of house always helping members sort out dramas understands the the neurodiverse. Djon always has positive energy towards the members how can’t we keep coming back. But on the other hand those changing rooms and showers are filthy and disgusting i take my own antibacterial wipes to clean. And the pool has been freezing over the last few months that my joints can’t handle. If only the everyone was like D’jon and cared enough about members wellbeing.

6 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Jane,

Thank you so much for your thoughtful feedback! 

We're thrilled to hear that Djon has made such a positive impact on your experience, and we’ll be sure to pass along your kind words to him. It’s wonderful to know that his energy and attentiveness to all members, including those with neurodiverse needs, are making a difference.

We truly apologise for the condition of the changing rooms and showers, as well as the pool temperature. Your comments are invaluable, and we will be taking immediate action to address both issues. Cleanliness and comfort are top priorities for us, and we appreciate you bringing this to our attention. We hope to improve these aspects and ensure your future visits are as enjoyable as possible. 

Thank you for your continued support, and we look forward to welcoming you back soon!

Kind regards,

Charmaine

Noté 5 sur 5 étoiles

Last Wednesday HITT

Last Wednesday, I attended a HIT Class, and it was an amazing experience! The exercises were super dynamic and perfectly matched with the Latin music that the instructor, Carlos, chose. I loved how the rhythm of the music helped keep my cardio going without being too intense, which was perfect for me since I can’t lift heavy weights.
Additionally, I’d like to praise the gym manager, who has done an excellent job improving the environment with new equipment. I highly recommend the space and the rit class for anyone looking for an energetic and effective workout experience!

19 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Customer,

Thank you so much for sharing your experience with us! We’re thrilled to hear you enjoyed the HIT class and the dynamic, music-infused workouts at the Vauxhall Leisure Centre. Carlos does an amazing job bringing that extra energy to each session, and we’re glad it worked so well for you. It’s also wonderful to hear that you’re noticing the improvements to the gym — our manager works hard to make the space more welcoming and effective for everyone. 

Thanks for the recommendation, and we can’t wait to have you back for more energising workouts!

Warm regards,

Charmaine

Noté 5 sur 5 étoiles

Favourite gym

I have been a member for 8+ years. Angelique has always been a pleasure - extremely helpful. Rosemary, Sharon & Aurora have the best classes. Their classes are more than worth braving the cold and the rain for. They are all incredibly motivating, fun and dedicated to ensuring we’re using the right technique/ making accommodations. The classes are better than Active Lambeth!

23 mars 2025
Avis spontané
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Réponse de Better - Vauxhall Leisure Centre

Hi Maria,

Thank you so much for your wonderful review! 

We're thrilled to hear that you’ve had such a positive experience over the past 8+ years. Angelique, Rosemary, Sharon, and Aurora are such valuable members of our team, and it’s fantastic to know that their dedication, motivation, and commitment to technique have made such a difference in your classes. We truly appreciate your feedback and are so happy to know that our classes are worth braving the weather for! Your support means a lot to us, and we look forward to continuing to provide an amazing experience for you.

Kind regards,

Charmaine

Noté 5 sur 5 étoiles

Levi is the most lovely woman who took…

Levi is the most lovely woman who took time to explain everything to me. She is so patient and thoughtful. She is perfect for customer facing. Thanks for such impeccable service.

19 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Charan,

Thank you so much for your kind words! 

We're thrilled to hear that Levi was able to assist you with such care and attention. We’ll be sure to share your feedback with her—she’ll be so happy to know she made a positive impact. We truly appreciate you taking the time to share your experience and look forward to serving you again!

Warm regards,

Charmaine

Noté 5 sur 5 étoiles

I’ve got a 10 year old autistic child

I’ve got a 10 year old autistic child. Decided to start doing private swimming lessons for him. We were promptly introduced to Nick who is one of the swimming teachers. 6 months plus in, my son’s ability and confidence has grown beyond expectations! The service generally is good. Clean Changing rooms, friendly staff and etc. However, personally Nick has definitely played a major role in the value this gym offers! He’s always professional, always on time, super patient and passionate! He has genuinely made a positive impact not only on my son’s swimming ability but also in his personal life too. Due to this, this leisure centre easily deserves a 5 star rating!

18 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Antonio,

Thank you so much for your wonderful review! 

We're thrilled to hear about the positive impact Nick has had on your son's swimming abilities and confidence. It's fantastic to know that his patience, professionalism, and passion have made such a difference not only in his swimming but in other areas of his life as well. We truly appreciate your kind words about the facility and the staff. It's customers like you that make our work so rewarding! We're grateful for your support and look forward to continuing to help your son grow in his swimming journey. 

Thanks again for the 5-star rating!

Warm regards,

Charmaine

Noté 5 sur 5 étoiles

I joined Better Vauxhall mainly

I joined Better Vauxhall mainly for the pool and gym facilities, however after trying Volkan’s Zumba class I never looked back have been addicted since! Volkan is a wonderful person and his classes are always joyful no matter what and have really helped fall in love with moving and dancing again! I couldn’t recommend it more!

18 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Sarah,

Thank you so much for your kind words! 

We are delighted to hear that you’ve had such a positive experience at the Vauxhall Leisure Centre, especially with Volkan’s Zumba class. It’s amazing to know that his energy and joy have helped reignite your love for dancing and movement! We appreciate your recommendation and can’t wait to see you in class again soon! 

Keep dancing and enjoying the fitness journey! 😊

Kind regards,

Charmaine

Noté 5 sur 5 étoiles

Zumba

Zumba instructor who brings energy, passion, and pure joy to every class, look no further! Volkan is absolutely phenomenal. His vibrant personality and high-energy routines make every session feel more like a dance party than a workout. He knows how to motivate and inspire, making sure everyone—regardless of skill level—feels welcome and empowered.

His enthusiasm is contagious, and his choreography is both fun and effective, leaving you sweaty, smiling, and eager for the next class. Whether you’re a beginner or a seasoned dancer, he ensures you get the most out of every movement while having an absolute blast.

15 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi,

Thank you so much for your kind words! 

We are beyond grateful for your positive feedback. It's truly a joy to hear that Volkan brings energy, passion, and fun to every class, and knowing that you’re having a blast while getting a great workout makes it all worth it. We always aim to create a welcoming and empowering environment for everyone, no matter their skill level. I’m so glad to hear that you’re enjoying the classes and feel motivated to keep coming back! We look forward to dancing with you in the next session! 🙌💃

Kind regards,

Charmaine

Noté 5 sur 5 étoiles

I love this center

I love this center, I use the pool regularly and the staff are excellent , there’s new management in place and you can see the difference , they are pro active and actually engage with customers ,

16 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi CaptAlex

Thank you for your review. 

We are thrilled to hear that you are enjoying your time at the Vauxhall Leisure Centre, and that the staff are providing excellent service while engaging with members to create a wonderful atmosphere.

We hope this continues and thank you for choosing Better!

Kind Regards

Amir

Noté 3 sur 5 étoiles

No more the same

The gym is nice but it used to be cleaner few months ago. Since the kids have joined the female changing room is a dirty mess! That is unpolite tiwards the staff and the other users of the gym. There are more people joining the activities it should be provided more tidying up in turns. I have never seen same people cleaning! Only sitting at the reception. I do not see any staff doing the cleaning, not to mention again as often as they were before.
What would be useful also is having at least one member of the staff doing a round in the gym to see if we, the costumers need to ask something about the machine or advising about exercising. That's a pity all the good things have been dismissed. I hope they could be back to them.

9 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Nicolette,

Thank you for taking the time to share your feedback. We truly appreciate your comments, as they help us to improve and provide a better experience for all our members.

We’re sorry to hear that you’ve noticed a decline in cleanliness, especially in the female changing room. We understand how important it is to maintain a clean and comfortable environment, and we will definitely take your feedback into consideration. We’ll be reviewing our cleaning schedule and ensuring that more attention is given to high-traffic areas.

Regarding your suggestion about staff presence on the gym floor, we completely agree that it's valuable to have staff available to assist with any questions or provide guidance on exercises. We’ll work on making sure our staff is more visible and available to assist members during peak times.

Thank you again for your constructive feedback. We’re committed to improving and hope to continue providing you with a positive gym experience.

Warm regards,

Charmaine

Noté 5 sur 5 étoiles

Been a member for a few months

Been a member for a few months, gym has great options and variety, installations are always clean and staff is friendly. Sienna is the best instructor, makes my Saturday workouts extra motivating!

15 février 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Sofia 

Thank you for your review. 

It is wonderful to see that you are enjoying your experience at the Vauxhall Leisure Centre, attending Sienna's fitness classes kick starting your Saturday off!

Thank you for choosing Better. 

Kind Regards

Amir

Noté 5 sur 5 étoiles

The facilities are nice and clean

The facilities are nice and clean. The staff is very friendly and always willing to help.
The only problem I have is that the sauna and steam room are always full and that people don't respect the signs the staff has posted on the door announcing silence for optimal relaxation. I would like the sauna hours to be extended so there aren't too many people in at once. I would also like them to repair the broken wood inside the sauna so the cold doesn't get in and the heat inside is adequate.

14 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Concepcion 

Thank you for your review. 

It is great to see you are enjoying your experience at the Vauxhall Leisure Centre and you have also had the opportunity to meet the friendly centre staff. 

We appreciate your feedback regarding the Sauna and have passed this on to the management team to look into, we hope this will assist in improving your experience even more!

Kind Regards

Amir

Noté 5 sur 5 étoiles

Great Swimming Pool and Friendly Staff

Love coming to Vauxhall Leisure Centre for a swim! The pool is always clean and the perfect temperature and the changing rooms are always spotless. The staff here are super friendly and helpful, from the reception team to the lifeguards they make the whole experience even better. Definitely one of the best places to swim in London!

13 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Aleksandra

Thank you for your review. 

We are very pleased to see you love using the swimming pool at the Vauxhall Leisure Centre, and all the centre staff are adding to your experience. 

We hope you have the opportunity to use the other facilities at the centre and thank you for choosing Better!

Kind Regards

Amir

Noté 2 sur 5 étoiles

A swimmer experience…

I’m a regular swimmer before covid times until today and I really enjoy the pool, steam room and sauna facilities.
Reception team is professional and friendly. Sofas by the reception area are a good idea, it’s only missing a water fountain to refill bottles. However, cleaning standards in the last 6 months is below average, very bad! Changing room cubicles are dirty and messy and sometimes they smell pee after kids swimming lessons. Very bad housekeeping, not cleaning maintenance at all!!! Showers are disgusting, too.

Also, lifeguards during patrol and on duty they have earbuds and listening music from their mobiles, specifically the Spanish speaking ones. Unprofessional 100%! Not feeling safe at all! Unbelievable!
I hope this feedback helps to improve your service.

Thank you.

13 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Frederico 

Thank you for your review

We appreciate your positive comments about the pool, steam room, sauna, and the professionalism and friendliness of our reception team. We’re glad that these aspects have been enjoyable for you.

We also appreciate you detailing your experience with the cleanliness and maintenance of the changing rooms and showers and your observations regarding the on-duty lifeguard.. 

We will address this issue with the centre staff to look into it. 

Kind Regards

Amir

Noté 3 sur 5 étoiles

It’s super clean it’s spotless

It’s super clean it’s spotless. The staff are helpful, I’ve been coming there since the first opened 2019 or whatever i after lockdown we had to change by the pool walk round the pool to shower and come out the back way which was a bit of a nightmare, but Hard work staff all I do is shower and into the pool it’s the same depth all the way along, which is good if you put your foot down it only I’ve been banned until January 2027 Reson unknown? No discussion no meeting so now have to go to zBrixton a 75yr old Penshioner with Sever Asthma & COPD most disillusioned & depressed most unexpected on Crutches

7 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Sue-Ann,

Thank you for your wonderful feedback.

We’re so pleased to hear that you’ve found the facility spotless and that our team have been helpful throughout your visits. It means a lot to us that you’ve been coming since we first opened and have continued to have a positive experience.

We also really appreciate your understanding during the post-lockdown period, as we adapted our processes. It’s great to know the team’s hard work and positive attitude didn’t go unnoticed.

A special thank you as well for mentioning Helen Angelique and Capo - we’ll be sure to pass on your kind words to them.

We’re delighted you enjoy the pool and the overall experience, and we look forward to welcoming you back again soon.

Warm Regards,

Hazal

Noté 3 sur 5 étoiles

55 or 66? Better Vauxhall …

Why has Better in Vauxhall upped the age for Seniors to 66yrs when nearly every other London Better has remained at 55 years?

7 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi V,

Thanks for your review.

The majority of our centres nationwide offer senior memberships for those aged 66+. There are only a few partnerships that offer senior memberships for younger customers and these are agreed with the local authority for that area.

Warm Regards

Hazal

Noté 5 sur 5 étoiles

Employees always make me feel welcome

Employees always make me feel welcome, I love the classes and I love the fact that I am remembered. Only thing I’ll change is female toilet needs to be cleaned more. Other than that, I love it here !

8 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi,

Thanks for your review.

We are happy to hear that the staff at Vauxhall always make you feel welcome and have passed on your feedback about the toilets!

Warm Regards

Hazal

Noté 5 sur 5 étoiles

Gym overall

I’ve done yoga class , core conditioning, Pilates class , group cycle with Volkan he made the class absolute fun will definitely book him every single time . Everyone here is so attentive and friendly . I also do private swimming lessons with Nicholas great teacher . I live 10 minutes away I don’t know why I didn’t join sooner overall I rate this gym 10000/100 and it’s very clean .

7 mars 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Khadijah,

Thank you so much for your wonderful feedback! 

We're thrilled to hear that you've enjoyed your yoga, core conditioning, Pilates, and group cycle classes with Volkan – it's great to know he’s made your experience fun! We're also glad to hear you're loving your private swimming lessons with Nicholas. We truly appreciate your kind words about our friendly and attentive team and our gym's cleanliness. We’re so happy to have you as part of our community, and we can't wait to continue supporting your fitness journey. 

Thanks again for the glowing review, and we look forward to seeing you in class soon!

Warm regards,

Charmaine

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