Better - Wavelengths Leisure Centre Avis 

Absolutely love this place and all staff members.

Excellent swimming coaches

The gym has only two benches and a limited selection of dumbbells and machines, which often makes it difficult to complete a proper workout, especially during busy hours.

Additionally, the changing rooms are often not well maintained and appear dirty. The swimming pool floor also tends to have quite a bit of dirt, and sometimes the water looks murky. It’s also worth noting that not everyone is wearing swimming caps — usually only those in the fast lanes — which may contribute to the overall cleanliness issue.

Another point I’d like to raise is about the Friday evening women-only policy. While it's great to promote inclusion and safe spaces, true inclusion should consider all genders. It's quite frustrating to see the gym completely empty — sometimes with just one woman using the facilities — while men are not allowed to enter or work out. This seems counterproductive and exclusionary, especially when there’s clearly available space that could be shared respectfully.

Considering the monthly payment is almost £49, the current standard of services, equipment, and cleanliness feels far below expectations. For this price, a much better experience should be offered.

I hope this feedback is helpful and can contribute to some meaningful improvements for all members.

I find that staff and instructors are very friendly, there is a good selection of classes and the membership cost is very reasonable but the cleanliness of changing rooms and sauna is very poor. There is dirt on the walls, where clients have splashed products inside cubicles you can see drips and murk that has not been cleaned for weeks, it feels very unhygienic. The sauna doors are also very dirty, it feels like cleaning staff only have time to clean the floors.

The customer service was fantastic in helping me find swimming slots for my little one. I also really like the swimming instructor who teaches my daughter—she is very friendly, and I appreciate her teaching style. I love it!

I never went to a gym before and always say that exercise should be free. However, after much deliberation and noticing changes in my body, I decided to give the fitness classes a go. I've been going for 8mths now to mainly LBT and Zumba with Topaz, Rhian and Angella (Sunday) and I've never looked back! There is a real community at Wavelengths almost like the community feeling you get living in Deptford. The teachers, Topaz, Rhian and Angella are all brilliant, always encouraging and pushing everyone to do their best. Thank you ladies, you're the best!
Charmaine

Been a regular member for 10 plus years, This is the best it's every been.
Kudos to the current staff at this place for their dedication.

Been going to the body conditioning class taught by Topaz for a few months and it’s really great! Amazing teacher, very thoughtful and helpful. Wanted to add that Topaz spotted something in my posture which no GP has noticed which meant I can now get it sorted out which will really benefit my mobility! What a result!

Had asked for a month of membership as was travelling but was tricked into signing up for a couple of months, now I will pay for membership when I am not around.

The customer service agents says they can't do anything, the reception no longer owns up to it. Very poor service.

Rhian and Topaz are the reason I have stayed loyal to this gym for ten years. I've joined so many gyms in the past and never really enjoyed it. As long as they are teaching, I will keep coming! They are so passionate about what they do. They really care about each and every one, taking into account the diversity of the members as well as the age ranges. Everyone is included and made to feel special. My spirits are always lifted and I'm keeping fit too. I just love the Wavelengths community, and so happy to be a part of it

Have loved joining the gym. I need the group classes to stay involved and a sense of community. Topaz and Rhian have been instrumental as instructors in my journey. They included me and made me feel welcome when I first started(as they do with all newbie’s), encouraged me to be there no matter what level of fitness I am currently in(I go up and down because life is busy)! No matter what-when I turn up I am welcomed into a family of people working towards better happiness levels and fitness ❤️

Love Wavelengths classes, Rhian & Topaz are incredible - they push you but are really supportive and it’s always fun & worth getting up early for!

There is a wonderful community atmosphere too. Highly recommend!

Topaz and Rhian’s morning spin class has transformed my life. They are so inspiring and caring. Not only have I lost weight, no longer have knee pain, their class is fun and everyone is do friendly. It is a joy to get up at 6.40.
Jackie

Zumba with Rhian and Topaz is such a vibe, everyone is made to feel welcome young or old beginner or regular. I am obsessed.

I would like to take the opportunity to provide a review of Wavelengths. For context, I have been a longstanding user of Lewisham Leisure facilities over the years. From the various incarnations of management from direct management of Lewisham council; Pinnacle; Fusion and now Better.
I recall living in Sydenham and walking every Sunday morning to swim (alone) at Forest Hill Swimming Baths from a child, 9 years old so I could join the “white kids” in the medal group and yes, I made it to GOLD. Unfortunately, I didn’t take my Secondary teacher’s advice to pursue my swimming at Crystal Palace for further advancement.
However, I always enjoyed the use of Lewisham’s leisure facilities. I recall taking my daughter, now 32, for baby swimming lessons at was then known Lewisham Swimming Pool. Over many years we would attend Wavelengths on a Friday evening where we would swim together, and I would enjoy a relaxing sauna.
My main centre of choice was the Kangley Bridge where I attended for many years, doing fitness classes, gym and my 300-length swim on a Saturday afternoon followed by a girly chat in the Sauna. As a result, we shared our highs and lows, and I made some lifelong friends.
Unfortunately, the centre closed, and I had to find an alternative; Wavelengths with its sauna, pool, fitness classes and gym seemed ideal, and I thought I’d give it a try.
In terms of Housekeeping this requires a complete overall, but I want my review to focus upon why (when ready) the reason why I choose and will return in perpetuity. Last year, I asked my GP to refer me, and I tenderly dipped my toe into the fitness classes.
Rhiann was the instructor (even if she can’t get her head around it). She is great, full of energy, especially if you want a WAKE-UP CALL in the morning, and BTW if you really want a bird’s eye view of squat, she’s built for it lol, she’s the BOM!!! (it’s an In-house joke). Her youthfulness during cycle and Zumba is contagious ; I hope that she will grow in confidence and hone her skills; besides I need to keep up with de young people ting.
But back to the beginning… Rhiann kept harping on about this Topaz... (I was like what)
Well…Topaz, Topaz, Topaz,
She let’s me sometimes call Her T
Well Topaz, T, Ms T or A.K.A
THE DON
Of which she is, she is a true professional. I have been attending for over 30 years and T is the BEST. When I joined, I felt overweight, mentally fatigued and bloody bored. I knew that I would be encountering some major hurdles in my life, and I knew from experience that exercise is a wonderful antidote to life.
I have attended many of Topaz’s classes, and I will outline some of the benefits that I have enjoyed below:
Cycle
• Early Morning Rising
• Increased Cardiovascular Capacity
• Increased Muscle Density
• Increased Motivation
Legs, Bums & Tums
• Increased Muscle Density
• Increased Strength
• Increased Abdominal Strength
• Increased Leg Strength
• Increased Squat Ability
Zumba
• Fun Latino Dances
• Fun Caribbean Dances
• Fun Afro Beat Dances
• Fun Dancehall Dances
• Fun Street soul Dances
• Fun Pop Dances
Barre Fit
• Increased Stability
• Increased Core Strength
• Increased Foot Strength
• Deportment
Dance Fitness
• Learn dance moves
• Increased confidence
• Understand Brain and Body
Whether you are a beginner or a long-timer, Topaz works the room effortlessly. She has the capacity to know when to apply the carrot or the stick and if you follow her instructions, you will feel that you have had a workout.
More importantly, she is genuine, and her personality has resonated amongst the regular attendees at her classes; there is a real sense of camaraderie and newcomers are always welcomed.
Topaz is always on hand to answer any technical questions and continuously looks at ways to push her class.
So, Thank You Topaz
I WILL BE BACK
It’s a shame that I have had to complain about the Duty Manager as I do not feel that I can return until this matter is resolved.

I love the Zumba classes with Topaz and Rhian. Never had so much fun in a dance class ever! All levels are welcome. They’ve really built a fantastic community. The spinning classes are great too.

Great Gym! Swimming pools for kids and adults (separate), a sauna, and plenty of cool group classes.

I’m Zumba-obsessed, I’ve been doing it since the early days of Zumba 15 years ago. Beyond the initial hype years, it’s been extremely difficult to find a good quality class, so I was beyond delighted to discover this gem of a class at Wavelengths. A top 1% class with incredible teachers!

Centre was clean and had good facilities. Staff were friendly and attentive. Shop stocked good products. No complaints from me.

Lovely clean pool and great gym. The Wavelengths receptionist was really helpful and showed me all the activities on offer. I was pleasantly surprised by just how clean the centre was (and actually saw staff cleaning the changing rooms during my tour). Would definitely recommend a visit !