Was with BigFish for 3 years and I could not praise them enough! Very helpful with everything, always going above and beyond for us! The only reason why I am changing is because my agency has now star... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I was with Big Fish Group for several years and Donna Lloyd was my allocated worker and she was always amazing. Quick to respond and helped me with anything I needed. Thank you Donna!
I have worked with BigFish since April 2025 on an umbrella contract. I have been paid on time every week and expenses paid. The staff are always prompt with responses when I need something via email o... Voir plus
L'entreprise a répondu
Ben is the best customer service person I have ever dealt with in the past. He’s such a nice guy professionally, excellent in explaining things to your understanding, he’s such a genus in his job. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Big Fish Group - an authentic, dedicated & compliant payroll company that you can trust. Big Fish Group Limited provides umbrella PAYE payroll, CIS and accountancy support services for contractors and UK recruitment agencies. We are a well-established and credible umbrella company that challenges the traditional stereotype of what an umbrella company does. We go about our business with a smile on our faces and a genuine passion for what we do. A female owned business who together have over 28 combined years of experience in the sector. We understand that credibility, reliability and compliance are the critical elements that contractors, agencies, and end clients need from an umbrella company. We’re a friendly yet straight-talking business committed to providing the services our contractors and agency partners need. We appreciate the things that matter to our customers, and we’ll do whatever we can to ensure we deliver. No matter what day or time it is. We live life to the full and work with a spring in our step and a glint in our eye, but we’ll never compromise on quality or compliance. Contractors can rest assured that our contractor payroll services ensure they get paid correctly and on time. Our agency partners can trust us to provide their contractors with unrivalled customer service and support, especially out of hours/ over the weekend. Our accreditation with Professional Passport means that we are independently audited each year to ensure our processes and systems comply with UK tax law and associated legislation. Our contractors and recruitment agency partners can rest assured that your welfare and reputation will always be our priority.
Coordonnées de contact
Frodsham Business Centre, Bridge Lane, WA6 7FZ, Frodsham, Royaume-Uni
- 01925 989800
- cs@bigfishgroup.co.uk
- www.bigfishgroup.co.uk
4,7
Excellent
416 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Polite and pleasant to communicate…
Polite and pleasant to communicate with. So far so good
7 juin 2024
Avis spontané
Réponse de Big Fish Group
Thank you so much for leaving a Trustpilot review! Your kind words mean a lot to us and help us strive for excellence every day.
Very easy and straighfoward to set up…
Very easy and straighfoward to set up no complex forms nothing just give them what the details they ask for and youre set up
11 juin 2024
Avis spontané
Réponse de Big Fish Group
Thank you so much for leaving a Trustpilot review! Your kind words mean a lot to us and help us strive for excellence every day.
Réponse de Big Fish Group
Thank you so much for leaving a Trustpilot review! Your kind words mean a lot to us and help us strive for excellence every day.
Excellent …..
11 juin 2024
Avis spontané
Réponse de Big Fish Group
Thank you so much for taking the time to leave a Trustpilot review. Your feedback is greatly appreciated and helps us continue to improve our services.
Very good communication and emails
10 juin 2024
Avis spontané
Réponse de Big Fish Group
Thank you for leaving a Trustpilot review; we appreciate your feedback! 🐠🐠🐠
New Payroll
Decided to transfer to a different payroll company as I’d had a few issues with my previous one. What a breeze!!! Contacted by a friendly group of people- all information provided swiftly with a clear breakdown of salary expectations and costs etc. ID sent over along with a few other bits and bobs and away we go - all set up and good to go. Thanks team- glad to be on board 😃
6 juin 2024
Avis spontané
Réponse de Big Fish Group
Thank you for taking the time to leave a review on Trustpilot; your feedback is greatly appreciated!
I think you’re number 1 payroll service…
I think you’re number 1 payroll service in the uk
5 juin 2024
Avis spontané
Réponse de Big Fish Group
Thank you for taking the time to leave a review on Trustpilot; your feedback is greatly appreciated!
Fast registering process
Fast registering process, as long as you have all your details, it goes quickly. No hassle, Fast respond 👌
5 STARS:)
5 juin 2024
Avis spontané
Réponse de Big Fish Group
Thank you for taking the time to leave Big Fish Group a trust pilot review!!
Réponse de Big Fish Group
Thank you for sharing your experience on Trustpilot! Your feedback helps us improve and serve you better.
I had a great experience with your company
I had a great experience with your company because the customer service response to my questions were very swift and helpful.
No concerns and keep up the good work.
23 mai 2024
Avis spontané
Réponse de Big Fish Group
Thank you for sharing your experience on Trustpilot! Your feedback helps us improve and serve you better.
Great experience with bigfish and there…
Great experience with bigfish and there staff is pretty good and helpful
22 mai 2024
Avis spontané
Réponse de Big Fish Group
Thank you for taking the time to leave Big Fish Group a review🐠
Marina was extremely efficient when…
Marina was extremely efficient when dealing with the on boarding process.
Would definitely recommend!
20 mai 2024
Avis spontané
Réponse de Big Fish Group
Thank for taking the time to leave a Trust Pilot review.
Réponse de Big Fish Group
Thank you for taking the time to leave a review for Big Fish Group on Trustpilot; we truly appreciate your feedback!
Réponse de Big Fish Group
Thank you for taking the time to leave a review for Big Fish Group on Trustpilot; we truly appreciate your feedback!
Beth from compliance was very friendly…
Beth from compliance was very friendly a pleasure to talk to and very helpful she made the process of joining very easy and it was a shame it was completed so quickly lol I would definitely recommend to a friend and work colleagues
14 mai 2024
Avis spontané
Réponse de Big Fish Group
Thank you for taking the time to leave a review for Big Fish Group on Trustpilot; we truly appreciate your feedback!
Really good communication and service.
Really good communication and service.
Thanks Donna Lloyd for all your help, you’ve been brilliant :) Made it a lot easier and stress free.
16 mai 2024
Avis spontané
Réponse de Big Fish Group
Thank you for taking the time to leave a review for Big Fish Group on Trustpilot; we truly appreciate your feedback!
i would like to leave a review as i had…
i would like to leave a review as i had no problems and marina helped me out and talked me through the steps perfectly
16 mai 2024
Avis spontané
Réponse de Big Fish Group
Thank you for taking the time to leave a review for Big Fish Group on Trustpilot; we truly appreciate your feedback!
They treat people very friendly and present information fairly accurately.
My wonderful experience and assessment is based on the fact that they helped me step by step to do everything constructively. Thank you
14 mai 2024
Avis spontané
Réponse de Big Fish Group
Thank you so much for your Trustpilot review; we truly appreciate your feedback and are delighted to have exceeded your expectations.
Leanne and Sean went above and beyond…
Leanne and Sean went above and beyond on a Friday evening logging back in to get a contractor paid who had been missed off the pay run. Thank you
10 mai 2024
Avis spontané
Réponse de Big Fish Group
Thank you so much for your Trustpilot review; we truly appreciate your feedback and are delighted to have exceeded your expectations.
I got a call from the supporting team (Chris) he was very helpful with information and answered all questions I asked
It was a great experience, got answers to my questions on how to resolve my issues
13 mai 2024
Avis spontané
Réponse de Big Fish Group
Thank you for taking the time to share your feedback on Trustpilot; we truly appreciate your valuable input!
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