I was with Big Fish Group for several years and Donna Lloyd was my allocated worker and she was always amazing. Quick to respond and helped me with anything I needed. Thank you Donna!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Was with BigFish for 3 years and I could not praise them enough! Very helpful with everything, always going above and beyond for us! The only reason why I am changing is because my agency has now star... Voir plus
L'entreprise a répondu
I have worked with BigFish since April 2025 on an umbrella contract. I have been paid on time every week and expenses paid. The staff are always prompt with responses when I need something via email o... Voir plus
L'entreprise a répondu
Ben is the best customer service person I have ever dealt with in the past. He’s such a nice guy professionally, excellent in explaining things to your understanding, he’s such a genus in his job. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Big Fish Group - an authentic, dedicated & compliant payroll company that you can trust. Big Fish Group Limited provides umbrella PAYE payroll, CIS and accountancy support services for contractors and UK recruitment agencies. We are a well-established and credible umbrella company that challenges the traditional stereotype of what an umbrella company does. We go about our business with a smile on our faces and a genuine passion for what we do. A female owned business who together have over 28 combined years of experience in the sector. We understand that credibility, reliability and compliance are the critical elements that contractors, agencies, and end clients need from an umbrella company. We’re a friendly yet straight-talking business committed to providing the services our contractors and agency partners need. We appreciate the things that matter to our customers, and we’ll do whatever we can to ensure we deliver. No matter what day or time it is. We live life to the full and work with a spring in our step and a glint in our eye, but we’ll never compromise on quality or compliance. Contractors can rest assured that our contractor payroll services ensure they get paid correctly and on time. Our agency partners can trust us to provide their contractors with unrivalled customer service and support, especially out of hours/ over the weekend. Our accreditation with Professional Passport means that we are independently audited each year to ensure our processes and systems comply with UK tax law and associated legislation. Our contractors and recruitment agency partners can rest assured that your welfare and reputation will always be our priority.
Coordonnées de contact
Frodsham Business Centre, Bridge Lane, WA6 7FZ, Frodsham, Royaume-Uni
- 01925 989800
- cs@bigfishgroup.co.uk
- www.bigfishgroup.co.uk
4,7
Excellent
415 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Big Fish Group
So glad to hear you had a great experience with us, thank you for sharing! 🙌
It was really nice talking with you and…
It was really nice talking with you and going over the details.
20 octobre 2025
Avis spontané
Réponse de Big Fish Group
We’re thrilled you’re happy with our service — thank you for the 5 stars! 🌟
I received a smooth and Swift response…
I received a smooth and Swift response to my request and it made me happy.
16 octobre 2025
Avis spontané
Réponse de Big Fish Group
Thanks for taking the time to leave a review — it means a lot to the team! 😊
Réponse de Big Fish Group
Really appreciate your support and positive feedback — thank you! 🙏
polite staff and the website was so…
polite staff and the website was so easy to use. everything was explained to me in clear English.
14 octobre 2025
Avis spontané
Réponse de Big Fish Group
So glad to hear you had a great experience with us, thank you for sharing! 🙌
Very easy to set up jennie was amazing…
Very easy to set up jennie was amazing help
13 octobre 2025
Avis spontané
Réponse de Big Fish Group
Thanks for taking the time to leave a review — it means a lot to the team! 😊
Réponse de Big Fish Group
Really appreciate your support and positive feedback — thank you! 🙏
Great umbrella company
I have worked with BigFish since April 2025 on an umbrella contract. I have been paid on time every week and expenses paid. The staff are always prompt with responses when I need something via email or phone. Low margins too I would recommended this company to contractors who need umbrella services
8 octobre 2025
Avis spontané
Réponse de Big Fish Group
Thank you so much for your kind words! We're so glad you had a great experience with our team. 😊
Jennie Cox at the big fish group…
Jennie Cox at the big fish group navigates you through the registration process when your keyboard skills are rusty just the job!
8 octobre 2025
Avis spontané
Réponse de Big Fish Group
We really appreciate you taking the time to leave a review — your feedback means a lot to us! 🌟
Spoke to a lovely lady called Jenny.
Spoke to a lovely lady called Jenny.
Very helpful, I would recommend 👌.
7 octobre 2025
Avis spontané
Réponse de Big Fish Group
So happy to hear you’re pleased with our service! Thanks for choosing Big Fish and for sharing your experience. 🐟
Effortless easy stress free routine…
Effortless easy stress free routine can’t thank jennie and Becky enough for their help
6 octobre 2025
Avis spontané
Réponse de Big Fish Group
That’s wonderful to hear — we’ll be sure to pass your feedback on to the team. Thank you for your support! 🙌
Réponse de Big Fish Group
Thanks for your lovely review! We’re thrilled that you had a positive experience — it really makes our day. 💙
Jannie was very kindly and helpful with…
Jannie was very kindly and helpful with me,appreciate that!! Many Thanks!!🙏
2 octobre 2025
Avis spontané
Réponse de Big Fish Group
Your feedback keeps us motivated to keep delivering great service. Thanks again for taking the time to share! ✨
Good Process of Bigfish
Discussion with staff was good to gain relevant information of the new process of payment. All was processed within good time with email responses.
2 octobre 2025
Avis spontané
Réponse de Big Fish Group
We’re so grateful for your review! It’s great to know you’re happy with the service and support you’ve received. 🙏
Réponse de Big Fish Group
“Thank you so much for your feedback! We’re really pleased you had a great experience with us. 😊”
Excellent service
Excellent service. Very professional and helpful. Especially Donna who is always so responsive and supportive.
30 septembre 2025
Avis spontané
Réponse de Big Fish Group
“We really appreciate your kind words and support — thank you for sharing your experience!”
Lovely and straightforward
Lovely and straightforward. Very personable thanks Becky 🫡
26 septembre 2025
Avis spontané
Réponse de Big Fish Group
“Thank you so much for your feedback – we’re really pleased you’ve had a positive experience with us!”
Very Helpful and Friendly Staff
Always quick to respond and the staff is super friendly and go above and beyond to resolve any issues.
19 septembre 2025
Avis spontané
Réponse de Big Fish Group
We’re delighted to hear this – thanks for taking the time to leave a review!”
Donna was really helpful today
Donna was really helpful today. She sent the email as she said she will.
Very happy customer services lady
19 septembre 2025
Avis spontané
Réponse de Big Fish Group
Great to know you’re happy with our service – thanks!”
BigFish provided a fast and…
BigFish provided a fast and straightforward service, I never had any problems and there support team, especially Donna are top tier.
18 août 2024
Avis spontané
Réponse de Big Fish Group
Thank you so much for your feedback! We’re delighted to hear about your experience and really appreciate you taking the time to leave us a review. 💙
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.