Ebony Murdoch-Lewis, was a plesant, helpful, respectful and was never impatient with both of us, considering we were novices in the portal and Identification Portal too. We are both in our 70's and... Voir plus
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Ebony Murdoch-Lewis, was a plesant, helpful, respectful and was never impatient with both of us, considering we were novices in the portal and Identification Portal too. We are both in our 70's and... Voir plus
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Would recommend Birchall Blackburn to anyone! My conveyancer Ben took all of the stress off my shoulders and made the whole process so much easier. He kept me in the loop and never made me feel like... Voir plus
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Using Birchall Blackburn as our solicitors for buying a home was simple and easy. Kate made sure that we understood everything and responded quickly to any queries. We were updated without even asking... Voir plus
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This is a real review, so please don’t remove it like you did last time. I have been trying to purchase a freehold property which had no chain at any point six months ago and am still nowhere ne... Voir plus
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Great communication throughout making the whole process of selling very smooth.

Réponse de Birchall Blackburn Law
Thank you for your final invoice.
Thanks for all your help and all your hard work to comple this transaction.
I know its not been easy and I appreciate your perseverance.
Take care and keep doing what you do.

Réponse de Birchall Blackburn Law
Waiting to get through remortgage since last four months. Nightmarishly frustrating to deal with them because hardly pick up the phone or reply to your email. Instead of giving solution and guidance, waste time and delay things completely unnecessary. Won’t be coming back in future.

Réponse de Birchall Blackburn Law
Great Service from Birchall Blackburn Solicitors (Preston Office) when selling my house in Failsworth Manchester.
Special mention Jennifer Darwin and Dilpreet Mathauda who I dealt with providing a smooth process to completion.

Réponse de Birchall Blackburn Law
Terrible experience with the firm. Purchase dragged on for 6-7 months and then they had the cheek to charge extra for simultaneous exchange and completion. Constantly blaming the seller's solicitors, not communicating, not expecting responsibility.

Réponse de Birchall Blackburn Law
Well, I'm an overseas seller so I appreciated the help in the sale, being rather remote from the process.
I've never done this (in UK) before so everything was new to me. All seems pretty straightforward now. I knew I was in the hands of professionals so never had any worries, just a process I was unfamiliar with. All the people in the office I dealt with were great.
A team of professionals that are attentive to detail and very approachable

Réponse de Birchall Blackburn Law
We had a great experience with the company. The staff in charge was on top of every activity relating to our property purchase. She was excellent in terms of communication and liaising with other parties involved in the purchase and this helped with early completion.

Réponse de Birchall Blackburn Law
We sold 8 properties together with 8 different buyers solicitors. Birchall Blackburn solicitors were efficient and prompt in their responses to queries.

Réponse de Birchall Blackburn Law
Our family and businesses have been using Birchall Blackburn Law for around 40 years, and the service has always been excellent. Over the last five years, Hanna Smith and her team have personally looked after us and have consistently gone above and beyond to help with anything we’ve needed.
We mainly use them for sales, purchases and leases, and the service is always professional, efficient and very supportive. They make what can often be stressful situations much easier to deal with, and communication is always clear and prompt.
It’s reassuring to know we have a legal team we can trust and rely on. I wouldn’t hesitate to recommend Birchall Blackburn Law to anyone looking for knowledgeable and dedicated solicitors.
A big thank you to Hanna Smith and the whole team for their continued hard work and support.

Réponse de Birchall Blackburn Law
I would like to express my heartfelt compliments to Jesfemi Umanah for her outstanding professional conveyancing service over the past six months. She supported me through the successful completion of two property sales, and her expertise made the entire process smooth and stress-free.
Jesfemi is consistently polite, cheerful, and pleasant to communicate with. Her friendly phone manner and proactive follow‑up always gave me confidence that everything was well taken care of.
I truly appreciate her dedication and professionalism.
All in all, highly recommended.

Réponse de Birchall Blackburn Law
I was selling a property and purchasing a new one at the same time . The solicitors kept me fully up-to date with the progress of both and if I even needed any information or advise Bradley was more than happy to help . My sale and purchase went through very quick with no problems at all , solicitors move fast to keep every one in the chain happy . Very pleased with the service I received , Thanks

Réponse de Birchall Blackburn Law
My experience with Birchall Blackburn Law was very exhausting. From the start, I never felt welcomed as a client or valued; it often felt like we were being served as a favor rather than a paying customer. The team’s attitude was frequently rude, and there was a significant communication gap. It was nearly impossible to reach our solicitor, and updates were scarce. Note that it was chain free transaction, freehold property, but it took almost 3 months to complete after taking priority service.
The work was slow, which forced us to pay for priority service to actually get responses and progress. Even then, while things improved slightly, the delays caused frustration with our buyer, and we only managed to complete the deal by chasing the solicitor and involving the estate agent.
I would only recommend Birchall Blackburn Law if you have plenty of time, can pay for priority service (£480 extra approximately), or don’t mind receiving very few updates. Overall, the service was poor and stressful.
Note the priority service costed as an extra £480 which was completely wrong to take. We had to give in to their demand so that the file could move forward, otherwise the deal would have fallen through.
Update: The client service team looked into my dispute, they took the full 8 weeks and responded on the last day of the 8 week timeline which was hugely expected. The completely rejected my complaint and are not willing to refund my priority service charge. I have continued to dispute the £480 fee that they charged wrongly. If they continue to be dismissive of my compliant, I will be proceeding this dispute to the Legal Ombudsman.

Réponse de Birchall Blackburn Law
Great professional service and a positive outcome. Would highly recommend. Thank you.

Réponse de Birchall Blackburn Law
The conveyancing team lacked the communication and reliability we expected. Updates were infrequent, emails went unanswered, and we were left in the dark for most of the process. My step brother had to repeatedly follow up to get essential information. Not a smooth experience.

Réponse de Birchall Blackburn Law
We have been delighted with the service and the running smooth of the house sale.
Our trainee solicitor Dilpreet Mathaude was very professional, helpful and was more than happy to help and answered emails very promptly.

Réponse de Birchall Blackburn Law
We are so so pleased to have been put in touch with Ben and the team at Birchall. The process was long but this was unforeseen and even Ben said it usually happens much faster. The app for completing tasks made us feel like we were really part of the team and it was fun ticking off the to do list.
Our only constructive criticism would be about their email replies. I would have preferred them to have felt more personal rather than one sentence. Of course it was stating the facts of what we needed to know. But I would have felt even more secure if they had more detail.

Réponse de Birchall Blackburn Law
I’ve worked with Birchall twice now - for my own property purchase and my parents purchase then sale. I have found them to be really responsive to clients. Their portal makes transactions feel secure and managed. We were assigned to Farhana. She was experienced and knowledgeable (and patient!). She’s an exceptional communicator - my parents and I were able to get the information needed quickly and efficiently any time we had a question. We didn’t deal with others in the team often but when we did, they were great too!

Réponse de Birchall Blackburn Law
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