Birchall Blackburn Law Avis 

Our solicitor Karen was fantastic, never avoided a phone call and always got back to us within the day sent which is unusual for solicitors during the house buying process. The only fault I found is that the documentation that was sent to sign was quite difficult to get your head around and as a first time buyer I feel as though it would be beneficial to have some what your hand held and a clearer indication of where to sign. The process was a lot longer than expected to say we weren’t in a chain and it would have been good to know what the days were and on which side. Overall would definitely recommend using the solicitors for house purchasing.

Outstanding service provided by Reda and his team during the sale of my house.
From the outset, his professionalism and expertise were evident. What is typically a stressful process felt incredibly smooth and easy. Clear communication, all queries dealt with in a timely manner and provided reassurance where needed also.
I would not hesitate to use Birchall Blackburn again.

Ellen and the team at Birchall Blackburn provided an exceptional service from start to finish. Communication was professional, clear, and timely throughout, and they demonstrated a strong understanding of my requirements. I was extremely satisfied with the level of service received and would not hesitate to recommend them.

A great company to do business with. The phone is always answered quickly by someone who can help. I have found everyone I have dealt with to be extremely responsive, efficient and capable of getting the job done with minimum stress.
Most of all they have been friendly and patient at all times.
I won't be using anyone else for my conveyancing needs....it's a definite 10 / 10 for me.

Unfortunately, this is going to be a negative review. I asked them to handle my case as I was buying a property. The case was a straightforward one (a freehold), but all the company managed to do in one month (!) was an ID check.

Apparently, they had a big influx of clients at the time, but they were neither responsive nor honest about that. The real estate agent warned me about the Google reviews, which were mixed, but I still decided to go with Birchall Blackburn Law - a mistake on my part.

I would give them two stars because the conveyancing quote was very competitive and the web portal they used for communication was okay. However, doing nothing for a month doesn't really deserve anything more than 1/5.

I switched to a different provider when the sellers' representatives couldn't reach the people assigned to my case. I had to give them a call myself, unsuccessfully. I called them again, waited until the end of the day, and then asked them to stop working on my case as it was going nowhere.

Surprisingly, they responded to my cancellation email very quickly. It's definitely not a scam, but I was certainly disappointed. I was also able to get my money back since I had funds on my account that they hadn't used towards searches, etc

Beyond useless ........ in every single way!!!!!
Please do not trust these people with your house. They take forever - because of them dithering about, I lost the sale on my house 🙈🙈🙈

Hold your head in shame 🙈🙈🙈 Birchall Blackburn 😡😡😡

Very good experience with Birchall Blackburn Law. Quick and helpful to reply to any questions and issues I had with documents and the whole house buying process. Highly recommend.

It providing good service hard worker and helpful patient and respect thank you for everything I will recommend it to anyone. It’s helpful.

Bradley was absolutely superb from the very start.
Always available at the end of the phone, always knowledgeable about the questions I asked, as well as being courteous, friendly and personable in his demeanour at all times. His calm and helpful nature was so helpful during stressful moments, and I always felt much better and reassured after every conversation I had with him.

Bradley is a credit to Birchall Blackburn Law, and in my opinion is destined to not only become an extremely valuable asset to the business, but a well rounded and decent young man which they should be proud of.

Had a very difficult chain due to another set of solicitors, ended up exchanging and completing on the same day

However Ben from Birchall was fantastic always kept us up to date, informed us of any news promptly and got this over the line

Could not fault him at all I would highly recommend

Awful experience. From the start. Not contactable, despite multiple complaints. There is simply nothing good I can say. It has taken 7 months to complete on a house with no chain and no complications (still ongoing). Please save your money and look elsewhere.

These solicitors were handling the purchase of my property, they were very slow and not at all proactive, there was never one single person dealing with the purchase so it was difficult to get any information.
They were continually asking questions which were not relevant to the purchase.
After 10 month the sale fell through and we had to find a new buyer.
I would not recommend them to anyone, find a local company with a one to one relationship.

Everyone I dealt with at this firm during the conveyancing process have been extremely efficient, with excellent communication and timeliness. Well done and thank you.

Great service throughout. Our house purchase wasn’t the easiest process but Catherine provided consistently great service and made a stressful process as smooth as possible. Thank you.

People I communicated were all knowledgeable and very professional in their dealings. Our business was conducted and concluded in a very timely manner.

I used Birchall Blackburn for my house purchase and the service was unacceptable. Communication was inconsistent and slow, with repeated missed calls and promised updates that never arrived. Our conveyancer was Kieran Williams and he shown unprofessional behavior in multiple instances.

Most seriously, the final financial statement arrived less than one working day before completion and showed several large unexpected charges and a much higher legal fee than quoted. The firm later acknowledged some quoting errors but only offered partial reductions; their “final response” failed to address the main service failures or compensate for the stress and financial strain caused.

I have escalated the matter to the Legal Ombudsman and would not recommend this firm to anyone who expects clear, timely communication and accurate cost estimates.

Pros: none I experienced
Cons: poor communication; inaccurate information; last‑minute inflated charges; inadequate remedy

They Registered the wrong plans with the land registry, I found out 2 years later when remortgaging that we didn’t own the property and didn’t know if we would loose our home.

The customer service was appalling, I spoke to a Stacey Ashe who refused to admit what they had done or even tell me what the issue was, they said the wouldn’t fix it because it was a conflict of interest and I would need to get another solicitor, I didn’t know what was going on we were mid build on a grade II listed building we had to down tools, the financial and mental fall out from their error has been detrimental to us and I can only just start speaking about this now.

I couldn’t get another solicitor to help me all they were saying is why aren’t Birchall Blackburn fixing their error, we can’t help they need to fix it.

Over one month later Birchall Blackburn finally admitted they made a mistake but would still not fix the error, it took overt two years for us to find the right solicitor to fix this mistake. It was fairly simple in the end and could have been resolved quickly by Birchall Blackburn in the first place and we would have saved a lot of money and stress that I will never get over.

It says a lot about a company that can make a huge mistake like registering the wrong property then refuse to fix their mistake.

An amazing helpful team, expertly knowledgeable, friendly and highly professional.

What a dreadful company. Did things wrong but never owned up to them and tried to shift the blame. The guy we had didn't explain things properly. Didn't listen... Worst solicitor I have ever dealt with in my life and trust me, I have used many in business and personally. Hope AI takes over this legal profession. All they care about is taking money. It wouldn't be so bad, if they just said sorry for the stress and apologised for making some mistakes. Would never recommend. x

Handled my purchase quickly, great communication