Birminghamairport Avis 

Avoid this airport if you can...I arrived 2 hours before my domestic flight and spent 1 and half hours in the most horrendous queue.....the lifts to departures floor were closed with long queues and staff only letting so many through at a time....reason was upstairs at security was a nightmare! I only made my flight because i asked to be let through....the heat was unbearable. Please allow 3 hours plus if you're flying through this airport.....horrendous.

Major security delays continue despire press releases claiming otherwise. Staff shortages causing queues even on a Sunday afternoon, hate to imagine the chaos on a Friday or in the morning.

Airconditioning faults continue to affect the majority of the airport, obviously worse in summer.

Faults with the display boards continue, with some missing flights, some switched off, all missing updates on departure times and gates available elsewhere, several at gates only showing adverts.

Good public transport links if you live near by.

Birmingham airport has got to be the worst in the world. We travel several times a year and there are always issues. If not the queues, it's baggage issues, bus to terminal waiting, long walks to everywhere (herded past so called duty free) and the sheer cheek of charging an extortionate price for everything. Food being mainly rubbish. Even dropping someone off. It cost me £7 for 5 minutes! Joke.

Must rank as the worst UK Airport. 2 hours from arrival to getting through security. Queues are created on top of queues by staff. All staff working independently rather than a coordinated effort. When asked politely why they are creating an extra queue, staff couldn’t care. Airlines should open check in earlier than 3 hours and you should allow a good 4-5 hours if you want to get refreshments at the end of your two hour journey of under 1/4 mile.

Absolutely shit - lost our luggage . bloody awful. Took 4 hours to get through security

Plane was late leaving as baggage was counted incorrectly. To find out there was no extra bag . Mis counted by staff.
Piled onto a bus like cattle on the return flight .Hot and sweaty with all the other passengers.Returning passport control absolutely shocking. 45 mins to get though is the last thing you need after a long flight .absolute Joke .

Having used the airport on several occasions it is hard to give a positive or average review.

On my most recent visit: The security seem to be a law of their own - clearly discriminating against different people and then when you query something they get aggressive and tell you to get out. On whose authority? On what threat? Just a simple I don’t want you to question me and then try and kick you out.

Aside from the security the airport has poor air conditioning, cramming thousands of people in and creating stewing scenario.

The food courts are dirty and unclean at all times.

Serious overhaul needed to address the never ending carnage that is Birmingham airport travel chaos.

I have submitted this complaint formally - let’s see how the airport respond.

Truly the worst airport in the country. Starting with £7 feet for taxi to drop us off, absolutely terrible people movement system (who on earth would choose to put lifts into an airport?), insufficient seats, massive queues, rude staff. I’m at the point I would far rather travel to East Midlands, Luton, any of the London airports or even drive than add yet another awful experience at BHX to the many I’ve had so far

Parking charges are designed to hurt your pocket. Free drop off zone is only free for 10 minutes. No good if it takes 20 minutes to get off the car park as the exit is straight onto a busy roundabout. The multistory car park prices go up every few months.
Been using this airport for over 20 years and every aspect of it leaves me with disappointment and frustration. A pathetic airport for the second largest city in the UK!

This an airport is backward filthy toilets if you can find them. I’ve travelled through several so called third world countries and never experienced shattered airport like Birmingham. Avoid it if you can.

One word - dire!!
Arriving from Spain sunday afternoon the the toilets around the baggage collection carousels were absolutely disgusting. Urine spilling over the urinals onto the floor, the smell/fumes were overpowering. If I had lit a match I reckon there would have been an explosion. I have been in cleaner public park toilets.
What a shocking welcome to Britain!!

Delayed around two hours due to security not managing effectively.

If I could rate it 0 stars I would, walked off the plane to rubbish everywhere… makes me ashamed to call myself English when people visiting our country walked into a shithole like this…

Complete chaos during baggage collection, unorganised and clueless.

Visited 4 times this year, march and july and queues for security were ridiculous. Never experienced before in 50 years of flying. Twice I was so hot, sweaty, light headed, but couldn't leave queue to grab food or water or go to the loo. Once they must have thought my sweaty dishevelled shaky appearance was nerves so pulled me aside and emptied my bag in front of everyone, very humiliating and held up the queue even more!. I don't request assistance despite mobility issues but when I went to board, after over 4 hours, i could barely make it down the 8 sets of stairs...which there was no advance warning of!. I was close to crying. It's really put me off flying, something I used to enjoy. They obviously don't read these reviews as nothing is being done. Shocking treatment of human beings who they are making money from. We should be treated as customers not criminals. Staff indifferent & unable to answer questions. Disgusted.

Totally disorganised security section, where two Tier Security is evidently in place. Certain cultures and ethnicities are picked out and selected to form their own special quicker queue, whilst middle England watches on by. Also very aggressive and rude security staff, I don't think they actually understood where they were or what they were doing.

What a dump of an airport! If Birmingham is supposedly the second biggest city in the UK, why on earth does it have such an embarrassment of an airport?! It always seems to be under construction. The ceilings are low, the lighting is poor, the AC in hot weather works at a bare minimum. Security is a nightmare, alarms going off constantly, machines beeping all the time, fed up and overworked staff and a long etcetera of poorly designed buildings and walkways. It’s just a mess, awful experience every time.

Too small for the amount of footfall. Toilets were hideous with doors missing and locks broken. Queues for the inadequate security are unbelievable. People rate Manchester as worse but imo BHX takes the prize as Britains worst airport

Tried 3x to release a trolley in the Pick up Drop off car park, all to no avail. Will probably return to a £6 bill. People stressed by having to lug suitcases do not need the extra stress. Sort it out.

Also, the worst airport in UK in terms of parking in airport. The cheapest rate to park (per day) is £32 which is crazy, brainless. There are too many other solutions to avoid parking in Birmingham airport! For example, I park for free about one mile away and I simply walk to airport.

Travelled through the airport on a connecting flight. The airport system that is in control of fast track is a scam. I paid for fast track and 3 months later the took £79 from me as a subscription. My bank luckily tagged it as a scam. Do not use their fast track, the subscription was called "trip sorted" do not use this