Bleu de Paname Avis 4

I made a purchase from Bleu de Paname's online store more than three months ago. However, the order was never delivered. What I can't understand is that they ignored all of my email inquiries and those sent via social media. I even mailed them a copy of my order confirmation to their Paris boutique. Despite my repeated attempts to reach them, all were unsuccessful. I've never experienced anything like this before, and it is especially egregious given that the Bleu de Paname store is clearly operational.

In my career, I've interacted with customers and clients, and while there have been times when I could have done a better job, I have never ignored their inquiries. Even if Bleu de Paname lacked the ability to issue a refund, although I doubt they did, I would have been willing to accept it if they had at least taken the time to respond.

Low quality manufacturing masquerading as high end

terrible. worst i've ever experienced. 4 mails. no replies

No customer service.
I order online on August 2nd.
The item was available.
I waited, waited, waited..
I called.
I sent e-mails.
No reaction, no answer, nothing.
Then I sent a registered letter.
When received, 3 weeks after my order, I was told by an automatic message that the item was not available any more, and I was refunded.
No call, no apology, nothing.
This company does not care about customers : worse, they do not know what a customer is.
Some people tend to forget that payroll at the end of the month comes from customers...
Bleu de Paname still has to understand, learn and remember this.
A very bad shopping experience...
Order # OYDAHAXVG