Boscov's - Wilmington Avis 2

I bought my wife a ring at Boscov‘s in Northern Wilmington Delaware. I paid $250 for the insurance policy and still have the policy and receipts. The ring broke in a weak spot. I took the ring back to get it fixed. They said they didn’t have any repair bags used for shipment to their repair shop. I’ve been waiting almost a month for them to get repair bags. I’ve been back to the store twice and they still don’t have the bags because they have no time to call and order more.

I bought a diamond ring 6 months ago and 3 months later 1 diamond fell out. I took it back to the store and they sent it out to get fixed. 4wks later I received a call it was back. I quickly rushed over to pick it up and it was not done correctly. The added diamond was sitting raised and it was not a clear diamond. They than decided to give me one out of the showcase and 2m later another diamond fell out. I then asked for another replacement ring just to find out that my defective "fixed ring" was sitting there to be sold !!!! I called corporate who is supposedly going to mail me yet another ring. Well it's been 2wks and still no ring !!