Bott and Co Solicitors Avis 2 647

The process of our claim for a holiday flight delay took fifteen months to reach an outcome.
The outcome for us was that the airline disputed the claim.
I feel this has been an arduous, drawn out and over complicated process which should have been resolved sooner.
No new information could be provided but Bott & Co continued to proceed with a claim which seemed to be going round in circles.
We felt locked into the process and felt trapped by a worry of having to pay court fees or costs as the claim was continuously re-represented to court.
It is with a sense of relief that the process is over and we can walk away.
We would never pursue a flight delay claim like this ever again.

Great service, Shakeel was very friendly and easy to talk too

Very helpful and clear explanation of ongoing procedure

Person i spoke to on phone very polite and understanding

Absolutely appalling service. I was in a road traffic accident and they acted on my behalf through the third party insurer. I provided images of the damage to my vehicle and although it seems minor to them, I suffered injuries to my neck and without getting my medical report. Bott & Co have decided to close their file. Please, do not use this company. Very incompetent as a legal representative.

Been referred to bott and co by my insurance regarding a none fault accident so far experience has been positive friendly and informative explained everything clearly

Jesse was very efficient and made the whole process easy, thank you

Had a very pleasant (considering the circumstances) phone call with Phoebe Groenmeyer going through the initial details and starting our claim following a no fault accident.
I am still working through the next steps but all information has been laid out clearly. Phoebe was reassuring and very patient with me having to manage childcare at the same time as taking the call. The process has been started very promptly and professionally.

The lovely lady Phoebe was very friendly and helpful. After being involve in a hit & run they were compassionate but not in any way pushy.
After a difficult few days she was a delight to deal with.

i spoken to zain to talk about my injury claim , he was very helpful

Great - Zaaidah

I felt at ease talking to the solicitor.
She was very pleasant and patient with me when I had to deal with someone else at the same time.

Very easy hassle free and shakeel was very polite and professional.

Meghan gave me great and thorough help in getting my claim started. Thank you

It was a great service.

After speaking to shakeel he made the process of making a claim easier and was extremely helpful. Genuinely impressed with the service. Thank you

Shakeel was very helpful and explained everything

Meghan Rhodes was very profesional person friendly and helpul person . Thank you .

Just one telephone call from my insurance company regarding a RTC in my local area. BOTT+CO very professional and appeared to be listening to the customer’s information regarding the incident. Fully explained. Overall a very straight process.