The entire process, as ever was so efficient, informative and I was kept fully in the loop. I was beyond impressed, that the Technicians discovered a dangerous bulge in the front nearside tyre - almos... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Helpful, friendly sales executive. Happy to answer all our questions. Not at all pushy and we felt like valued customers. Car was ready and we were assisted to set up phones and other settings. Us... Voir plus
L'entreprise a répondu
Been long term customer of Brayleys and previously Crown in Bushey. Went in midday with an issue. Available mechanic quickly identified the matter and Service checked and assigned a mechanic to do... Voir plus
L'entreprise a répondu
Service and MOT carried out on time, pleasant experience, no queuing, no waiting, no hassle. Asked if possible car to be ready by 1pm, was all done by 12.30. Nice wash and vacuum too.
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
High Road 46-52, WD23 1GQ, Bushey, Bushey Heath, Royaume-Uni
- 02089503311
4,5
Excellent
325 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We were dealt with courteously and…
We were dealt with courteously and efficiently - as always.
6 mai 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Katherine, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I opted to wait and was pleased when I…
I opted to wait and was pleased when I was informed what repairs were required quite quickly.the staff as usual were friendly and helpful. I could have done without the TV but I realise
I that other people like it so I don’t complain. Other than that everything went smoothly and I really liked the video on line when I got home
24 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Good attention to detail and professionalism
Good attention to detail, prompt and professional service. Excellent communication. The service staff at the reception were friendly. The recommendations were useful, and the difference was obvious.
1 mai 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Ursula, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent customer services
30 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Vivien, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Amazing dealership
So easy to deal with - such lovely staff and listened to everything I wanted and what I could afford.
Catarina went out of her way to assist as did Clive 😊
29 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Jill, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Warm friendly greeting
Warm friendly greeting. Work done on time and to specification.
24 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Richard, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Jason!
Jason!. First time I'd done a remote purchase. Jason made the whole procedure calm and seamless
21 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Peter, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Service with a (real) smile. g a car in…
What can be said about taking a car in for its annual service? We take it on trust that all that should be done is done. That trust is built on personal relationships and experiences. The customer facing staff lead the way in their manner and attitude. At this Honda dealership that experience is first class. It follows that the service is also of the same high standard. A big vote of confidence goes to all their staff simply based on that pleasant personal relationship. One minor complaint - they previously but no longer carry out a valeting service. Is this really how a customer wants to remember otherwise excellent service? Isn't it the small touches that set the lasting memories? Bring back that final touch that uplifts the service from one of excellence to one of grandeur. We may even agree to make a donation to the firm's nominated charities!
20 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi BT, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
The service side was very good but what…
The service side was very good but what happened to the CAR WASH.
Very disappointing.
15 avril 2026
Avis spontané
From the start to the end Catarina was…
From the start to the end Catarina was very helpful and polite.
25 février 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Amrit, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Seen on time and given honest diagnosis…
Seen on time and given honest diagnosis quickly and efficiently
9 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Mahesh, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Required a service and Mot
Required a service and Mot. The service team kept me updated on the progress and both were done in a timely manner. However, it was disappointing that they do not provide the car cleaning service anymore.
8 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.
Easy to book my car in for the service…
Easy to book my car in for the service and it’s first MOT. Received a phone call from the mechanic doing the work to let me know how things were (all ok) and when the car would be available for collection. I later received a video of him doing various checks which I found interesting to watch. Collected the car at the time given to me, all in all a very good experience with this company.
7 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very professional
6 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Janet, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Kathy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Quality Service.
Staff at Brayleys are always polite and very helpful.
The quality of service is excellent, I will always take my car to them.
31 mars 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Martin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Sales agent Jason was very helpful
Sales agent Jason was very helpful, efficient, professional and fair in his dealings with us both on the price of the new car and the trade in value of our part exchange vehicle. Service was excellent !
1 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Alan, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
New Car Purchase
I found Jason to be very knowledgeable and helpful. He conducted the test drive very professionally. The negotiations over the trade in price for my existing car was amicable and to our mutual satisfaction.
All in all a very good customer experience.
12 mars 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Ian, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very efficient staff
Very efficient staff. Explained everything regarding the work undertaken and kept me informed about the progress.
25 mars 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Colin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Collect and return
My car was collected and driven to Bushy for service and MOT. I was contacted about two issues, agreed for them to be fixed and the car was returned later.
25 mars 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Bushey
Hi Margaret, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.