My car service was done properly and efficiently. Waiting time is satisfactory and waiting area is comfortable with enough nourishment. Only drawback is every year my car used to be washed but this ti... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGreat Cambridge Road 660, EN1 3WX Enfield, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
There is nothing but good emotion about this place. They take it very seriously and that makes us feel good and confident. I keep servicing my car here for some time and I have never been disappointed... Voir plus
L'entreprise a répondu
Really happy with the customer service I received buying an approved used Honda. Included being taken for a demonstration drive in the car, which I prefer to test driving myself, and having the car ke... Voir plus
L'entreprise a répondu
Really great welcome from Jess and Jennifer on the front desk. Really helpful explaining the technical recalibration following a fault sign and demonstated this personally. Avoided the need for a diag... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
Great Cambridge Road 660, EN1 3WX, Enfield, England, Royaume-Uni
- 0208 363 8000
4,6
Excellent
553 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Service experience
All information was clearly communicated before my arrival and any issues communicated throughout the day.
27 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Everyone is so helpful every time we go…
Everyone is so helpful every time we go there they are always willing to help Abdul and Matt
Jennifer is always so helpful and knowledgeable a real asset to the company
25 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi Trevor, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Service provided at Enfield Branch is…
Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whole experience of dealing with servicing, MOT or repairs much less stressful, than it usually is to many people.
Whenever I walk into the branch, I know she will sort things out for me without any fuss
24 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent Customer Service
Friendly, courteous and professional help and advice. Excellent Customer service.
26 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
I was very impressed with the time it…
I was very impressed with the time it took to service my car. Jennifer was very helpful keeping me informed of progress.
25 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi Christopher, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Jenifer on reception was very helpful…
Jenifer on reception was very helpful and efficient both on checking my car in and when I collected it. A very plessant and friendly person.
24 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi Barbara, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Great customer care
Great customer care; warm and friendly - but efficient too.
24 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi Tim, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Shay was fantastic to deal with
Shay was pleasent to deal with from start to finish. Always trying to help us with information, getting the best deal and helping us to make the tough decision of getting the right car for us. I recommend everyone speak to Shay!
12 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi Darren, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Same day service was great
21 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi Maxwell, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Jess at Brayley honda Enfield has been…
Jess at Brayley honda Enfield has been amazing, she is a credit to the dealership, she has gone above and beyond the call of duty in the repair of my young niece Honda civic
21 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi Philip, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent service
Excellent service: booking was double checked, special notes were passed on to the mechanics, all was done on time.
19 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Excellent
Well, its mainly Jennifer over the past eleven years. When she answers the phone its so easy to find out pricing and availability of repair and servicing parts and slots. Rapid, ultra-professional response whether by phone or email. Then the service team is experienced and helpful, and the latest thing: they take a video of the chassis, wheels, pads, tyre-wear etc so you can have great confidence in what they've done and (in my case) see that part of the Honda that i've not seen since i bought it from Brayleys. Prices are maybe a tad higher than others, but a great team overall with a superstar forward in Jennifer. I'd been thinking it was time to switch garages as there are better prices to be found. Also looking at other brands for my next car. But then Jennifer. Now pretty certain my next car will also be a Jazz from Brayleys. Did I mention they also have great coffee and a couple workstations and are just up the road from decent shops to while away the time until you get that call from Jennifer, usually sooner than you expected. Keep up the great service all!
14 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Jennifer. We look forward to continuing to welcome you into the dealership for many more years.
Things at Brayley seem to be slipping
Things at Brayley seem to be slipping. It was difficult to get a pick up for the service and mot. When we brought the car and service agreement it was a main reason for the purchase as we are not local. I am my wife's carer so cant get away for to long to bring it to you. The car is normally valeted but wasn't this year for some reason. We will be renewing the car in the near future and am now favouring a make closer to home. Up until now you have been excellent so we will be sorry to look elsewhere.
18 août 2026
Avis spontané
Customer service is very good
17 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Annual service
Annual service done at |Enfield for Honda Jazz EU63NZA on 11th August. Jenifer on the front desk was efficiency personified!
11 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi Michael, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi Bharti, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Brayley Honda Reception Desk I was given a warm welcome by Jess at…
I was given a warm welcome by Jess at the reception desk who attended to me promptly and politely.She took her time to explain to me the booking in procedure and my individual costs outside my servicing plan.She was most professional in her work and above all, very engaging and knowledgeable.
12 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi Carol, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jennifer on reception very polite…
Jennifer on reception very polite everything done quickly; Had to have rear wipper blade picked up following day and fitted . Excellent stuff!
11 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi Alan, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Left my Jazz for service and mot today
Left my Jazz for service and mot today. As expected from previous times, excellent all round service. So quick and Jenifer at front desk very helpful and professional.
12 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi JK, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Excellent service from this branch in…
Excellent service from this branch in Enfield
Jenifer was very helpful and professional
The MOT was done to a high standard with no added extras while I waited
Would recommend them
11 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Enfield
Hi James, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.