Brayleys Cars - Brayley Honda Hemel Hempstead Avis 

I had two vehicles booked in for service on the same day, to which Russell Barnes on the service deck dealt with seamlessly. Both cars were cleaned inside and out after servicing and I was kept well informed with all relavent information. All other back room staff freindly and very helpful.

Salesman, Aamar, very pleasant and helpful. Was not at all pushy and answered questions knowledgeably.

Too much went wrong from beginning to end. Not sure I would buy another Honda.

The attitude of the staff was not good. This the second time i have used Bushey and thought that the attitude of the staff might have changed since Brayleys took over, but sadly not.

Where to take my car for its service, definitely not Bushey - most unwelcoming.

Leonia has been amazing from start to finish, I’m very pleased with my new car.

Job well done
Good old fashioned Customer Service with a person you can speak to - kind sensible and decent
Car came back pristine and in good nick
Well done team

Brilliant Brilliant place been coming here for a number of years and the whole staff from the sales consultants to the service guys are amazing. Always always feel very welcome and they always help me no matter the question or if I have a problem about the car. Love them all. Very highly recommended will continue to buy cars from them and always get the car serviced from them.

Bought a car from Brayleys Honda in Hemel Hempstead from Rikesh Mandalia who was my sales advisor. The service was absolutely fantastic from start to finish. Thank you for all your help.

Stuart at the Orpington branch made the process of changing my Honda Civic, which I have had for the last 17 years, to a Honda Jazz a great experience. There was a good selection of cars to choose from his explanation helped me choose the one I am very happy with.

All Round Efficiency,Good respectful communication .Helpful at all times-Collect and Deliver service great .Cleaning of car following service of Show Room quality .As usual deserving of 10/10 from me .87 years young gentleman

I bought and paid for a car on Monday. Collection Tuesday scheduled for 3pm. I was kept waiting until 4:15pm and then was not given a full handover .. Ket, manual and other bits missing. No fuel in car. and other bits not correct. And still a day later not corrected. A pretty poor experience from Brayleys.

Very efficient friendly staff. Def recommend them

As my wife is disabled I advised your service department that we must have a courtesy car in case of any emergency. This was related to the service booking employee who then changed the date to ensure a car would be available. On the morning my car was due to be serviced I received a phone call saying a car was not possible and they would collect and return it that day. Around 1230 a Brayleys car was driven on to my drive with no explanation or phone call advising why this car was there. I phoned the garage and was informed that due to no driver being available my car would be returned and that this car was for their driver to return back to the garage. When the service manager phoned to say my car was ready I relayed my dissatisfaction and his reply included that a courtesy car was available but it was all electric. The booking clerk could not add the comment regarding my wife's disability due to confidentiality so he was not aware of why I insisted on a car being available. Eventually he did apologise and stated that he had probably made an error o
f judgement. Thankfully no emergency arose but this begs the question of why the reason a courtesy car must be provided was not relayed to the service department and why a spare car was parked in my drive for several hours that I had no access to

We bought our new car from Honda this March. Aamar was exceptional, he had great knowledge about the car, with lived experience as he was driving the same model. There was no heavy sales and he didn’t rush us when we picked up the car. Thank you so much, we’re delighted with our new purchase.

Took my car in for a service. As usual very professional service provided by Jason Green and his team. Always advising me and keeping me in the loop about my car.

Clive was friendly, professional and knowledgeable about the new vehicle I was purchasing.. He made a phone call to get further clarification about my request for a dog guard, I was impressed by both his knowledge and courtesy as well as the great deal I was given.

The staff have really looked and are supportive.My disability can be challenging for some people to understand.It’s a better driver than the Puma.I have good space in the car again Mum and are not as squashed in.
No hand-brake and the video camera assist for parking is a .MASSIVE HELP .
No one wants to be Disabled…….
These small things make a difference.
THANKS
KIND REGARDS
Mr Alistair Bock

This was my cars second service and the customer service is always fantastic! So friendly, great communication keeping me updated and the car was lovely and clean when handed back to me!