Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBarnett Wood Lane 5, KT22 7DL Leatherhead, England, GB
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Lisez les avis des autres
I've always found Brayleys Leatherhead first rate. Tina and Orla, with whom we have most contact, are very friendly, knowledgable and helpful.
L'entreprise a répondu
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Voir plus
L'entreprise a répondu
Five stars for reception and service staff. One off for message with my Wellness Check. I didn’t understand the technical terms (eg canister empty) so had to phone reception for an explanation.
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Royaume-Uni
- 01372 360099
4,6
Excellent
262 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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All went to plan and timing
All went to plan and timing . Friendly staff and advice.
27 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Glenn, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Had a problem with my car
Had a problem with my car. Reception managed to book it in the following day. I arrived at the appointed time, car problem fixed in 30 mins, perfect.
Only negative Labour charge @ £139, which seems excessive.
23 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Staff were extremely helpful
14 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Carol, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Everything happened according to…
Everything happened according to schedule. We were contacted for the ‘go ahead’ before extra tasks involving payment were carried out. All the staff were extremely helpful, as always.
16 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Angela, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Doreen, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Quick and thorough service
31 mars 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Claire, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
The team from start to finish were…
The team from start to finish were superb. They were helpful, knowledgeable and looked after us from the moment we walked into the showroom.
We now have our new Honda and thanks to Jerome, Clarence and the brave one who took us for the test drive! Well done 👍
30 mars 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Jackie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Bushy Honda is so welcoming
Bushy Honda is so welcoming, the staff are friendly and knowledgeable, I no my car is in good hands at Bushy Honda. Also, the main reason for coming to Bushy Honda was knowing that the service manager Andy was there to make sure everything went smoothly because he is the reason why I always come back to Honda. Andy is the most kindest person you will meet, always treats you with respect and kindness.
27 mars 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Tracy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Booking for Service and MOT
From booking date for Service and MOT,
collection and delivery of car back to me I found the service very efficient.
25 mars 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Slick and efficient
Slick, professional, courteous, friendly, Informative and clear.
Receptionist very efficient.
Completed job to time.
23 mars 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Joan, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Service
Booked my service over the phone. Arrived on the day and handed over my keys. All very easy! Efficient team of skilled staff. Friendly and informative. Love the video. Thank you
2 mars 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Jacqueline, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Friendly, constructive and informative advice with no pressure.
I was very much put at my ease with the staff. Clarence was informative, gave constructive advice regarding my choice of car during my visits to the showroom and subsequently on the trial drive. I had not driven an automatic car before and I found the experience a comfortable and less stressful experience than I was expecting, owing to the empathy shown by all staff.
14 février 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Julia, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great little dealership garage
Made me feel very at home while I waited for my car to be diagnosed and fixed. Mechanics swiftly diagnosed the problem with an exemplary narrated video as evidence. The team sought the most cost-effective repair. The front office team were great with information, friendly, professional and offered tips on other Honda-related matters as well as the current repair.
19 février 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Elizabeth, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent service experience
Easy to make the service appointment at a convenient time. Friendly and efficient drop off and collection. Work carried out as expected with no nasty surprises.
10 février 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Richard, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Excellent service with car collection and return.
Excellent service with car collection and return saving me having to get a bus both ways , the service team are very professional and a pleasure to deal with.
5 février 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Mr Catford, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Very efficient and speedy service
Very efficient and speedy service. Brayley Honda carried out my repair very quickly, so that I could have my car back at the earliest opportunity. They still conducted a vehicle health-check which was also useful. Thank you on all counts.
16 janvier 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Frank, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Annual Service and Mot
very happy customer experience.
My Jazz was picked up and returned to me in a very clean condition.
Tina and Orla kept me informed as to what repairs were needed during the day. These were carried out very professionally,by the mechanics. I've had my car mot and serviced at this garage for 16 years now ,and have always been very happy with the level of service.
14 janvier 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Robert, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service from the 2 very…
Excellent service from the 2 very knowledgeable ladies Tina and Orla
7 janvier 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Judith, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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